Tera W01-AM-WH-11kW

Tera W01 11kW Type 2 EV Wallbox Charger User Manual

Model: W01-AM-WH-11kW | Brand: Tera

1. Introducció

The Tera W01 11kW Type 2 EV Wallbox Charger is an intelligent charging solution for electric vehicles, designed for home or private use. This wallbox features a 7-meter Type 2 charging cable, WiFi and Bluetooth connectivity for app control, and robust safety certifications. This manual provides essential information for the safe installation, operation, and maintenance of your Tera EV Wallbox Charger.

Tera W01 11kW Type 2 EV Wallbox Charger

Image 1.1: Tera W01 11kW Type 2 EV Wallbox Charger, showing its compact design and integrated cable.

2. Instruccions de seguretat

Read all safety warnings and instructions carefully before installation and use to prevent electric shock, fire, or serious injury.

  • Seguretat elèctrica: The wallbox is equipped with an integrated DC6mA leakage current protection and requires an external Type A circuit breaker. Ensure all electrical connections are made by a qualified electrician in accordance with local regulations.
  • Integritat del cable: The charging cable is constructed with over 99.5% copper for excellent conductivity and minimal heat generation. Regularly inspect the cable for any damage, cuts, or fraying. Do not use if damaged.
  • Condicions ambientals: The unit has an IP54 waterproof and dustproof rating, suitable for outdoor use. It operates reliably in temperatures ranging from -30 °C to 50 °C. Avoid exposing the unit to extreme conditions outside this range.
  • Protecció de sobrecàrrega: The charger can adapt its power output to prevent overloads and protect your vehicle's battery. Do not attempt to bypass or modify this safety feature.
  • Nens i animals de companyia: Mantingueu els nens i les mascotes allunyats de la zona de càrrega durant el funcionament.
CE Certified Type 2 and CEE 3-Phase Plug with safety features

Image 2.1: Illustration of the CE certified Type 2 connector and CEE 3-Phase plug, highlighting various protection mechanisms like overtemperature, overvoltage, and earth leakage protection.

3. Contingut del paquet

Verifiqueu que tots els elements siguin presents i no estiguin danyats en desempaquetar-los.

  • 1x Tera W01 11kW 16A EV Charger with 7m Type 2 Cable and CEE 3-Phase Plug
  • 1x Plantilla de muntatge
  • 1x Set of Mounting Screws and Wall Plugs
  • 1x User Manual (German and English)
  • 1x Set of Tools (e.g., Allen key)
Package contents of the Tera EV charger, including user manuals, mounting plate, screws, tools, and the CEE 3-Phase plug.

Image 3.1: All components included in the Tera EV Wallbox Charger package.

4. Característiques del producte

  • Càrrega intel·ligent: Offers both manual and scheduled charging options via a dedicated mobile application, providing flexibility to adapt charging sessions to your needs.
  • Sortida d'alta potència: Delivers a maximum power of 11 kW, with a current of 16A and voltage of 400V, enabling faster charging compared to traditional stations.
  • Abast estès: Equipped with a 7-meter Type 2 charging cable, allowing for effortless charging in various locations without repositioning the vehicle.
  • Seguretat integral: Features integrated DC6mA leakage current protection, an external Type A circuit breaker, and multiple protections including overvoltage, minvartage, overtemperature, ground, earth leakage, overload, and short circuit protection.
  • Durador i resistent a la intempèrie: Boasts an IP54 waterproof and dustproof rating, ensuring reliable operation in all weather conditions and a wide temperature range of -30 °C to 50 °C.
  • Disseny fàcil d'utilitzar: Integrated LED indicators clearly show charging progress and signal potential errors. A cable holder is included for neat and space-saving storage of the charging cable.
  • Qualitat certificada: CE and TÜV certified, manufactured strictly according to the European standard IEC 62196-2.
High-speed Type 2 EV charger illustration showing 400V, up to 16A, and approximate range gained per hour.

Image 4.1: Visual representation of the high-speed charging capabilities of the Tera Type 2 charger.

Tera EV charger with a 7-meter ultra-long cable connected to an electric vehicle, compatible with various car brands.

Image 4.2: The 7-meter ultra-long cable provides convenience for charging in any location.

Tera EV charger with IP66 waterproof and dustproof rating, shown in rainy conditions next to a car.

Image 4.3: The IP54 rating ensures the charger is protected against water and dust for all-weather use.

Tera EV charger with cable management solutions, showing universal and Type 2 specific holders.

Image 4.4: The included cable holder helps keep the charging area clean and tidy.

5. Configuració i instal·lació

The Tera W01 Wallbox is designed for straightforward installation. However, for electrical connections, it is recommended to consult a qualified electrician.

  1. Selecció del lloc: Choose a suitable location for the wallbox, ensuring it is within reach of your vehicle and a compatible 400V, 16A CEE 3-Phase socket. The location should be structurally sound to support the unit's weight.
  2. Muntatge: Use the provided mounting template to mark the drilling points on the wall. Drill the necessary holes and securely attach the mounting plate using the supplied screws and wall plugs.
  3. Unit Attachment: Carefully attach the Tera W01 Wallbox to the mounted plate. Ensure it is firmly secured.
  4. Connexió elèctrica: Plug the integrated CEE 3-Phase plug of the wallbox into a compatible 400V, 16A CEE socket. Ensure the socket is properly installed and protected by an external Type A circuit breaker.
  5. Engegada inicial: Once connected, the unit will power on. The LED indicators will illuminate, and the display will show initial status.

6. Instruccions de funcionament

The Tera W01 Wallbox offers flexible charging options.

  1. Connexió al vehicle: Take the Type 2 charging connector and firmly insert it into your electric vehicle's charging port. Ensure a secure connection.
  2. Càrrec inicial: Charging will typically begin automatically upon a secure connection. The display and LED indicators on the wallbox will show the charging status.
  3. Ús de l'aplicació mòbil: Download the dedicated mobile application (e.g., Smart Life or Tuya app) from your device's app store. Follow the in-app instructions to connect the wallbox via WiFi or Bluetooth.
  4. Càrrega programada: Through the app or the wallbox's touch screen, you can set a charging schedule (e.g., 1-12 hours delay) to charge during off-peak hours or at specific times.
  5. Ajust actual: Adjust the charging current (8A/10A/13A/16A) via the app or the wallbox interface to match your vehicle's requirements or available power supply.
  6. Seguiment: The wallbox display and mobile app provide real-time information on charging progress, current, voltage, power, and energy consumed.
  7. Stopping Charge: To stop charging, either disconnect the cable from your vehicle (if auto-unlock is enabled) or use the app/wallbox interface to end the session before disconnecting.
Touch screen interface for scheduling charging and adjusting current on the Tera EV charger.

Image 6.1: The touch screen allows for current adjustment and scheduled charging.

7. Manteniment

Regular maintenance ensures optimal performance and longevity of your Tera EV Wallbox Charger.

  • Neteja: Periodically clean the exterior of the wallbox with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure the unit is powered off before cleaning.
  • Inspecció del cable: Routinely check the charging cable, connectors, and the CEE plug for any signs of wear, damage, or corrosion. Replace the cable if any damage is found.
  • Ventilació: Ensure that the area around the wallbox is clear of obstructions to allow for proper ventilation and heat dissipation.
  • Actualitzacions de firmware: Check the mobile application periodically for any available firmware updates for the wallbox to ensure you have the latest features and security enhancements.

8. Solució De Problemes

If you encounter issues with your Tera EV Wallbox Charger, refer to the following common troubleshooting steps:

ProblemaCausa possibleSolució
El carregador no s'encén.No power supply; CEE plug not fully inserted; circuit breaker tripped.Check the CEE plug connection. Verify power at the socket. Reset the external circuit breaker.
La càrrega no s’inicia.Charging cable not properly connected to vehicle; vehicle charging port issue; scheduled charging active; error detected.Ensure the Type 2 connector is fully inserted into the vehicle. Check vehicle's charging status. Disable scheduled charging in the app if immediate charge is desired. Check wallbox display for error codes.
Velocitat de càrrega lenta.Current setting is low; vehicle limitation; power supply issue.Increase current setting via the app or wallbox interface. Consult your vehicle's manual for maximum charging rate. Ensure stable 400V power supply.
Problemes de connectivitat de l'aplicació.WiFi/Bluetooth signal weak; incorrect app settings; wallbox not paired.Ensure wallbox is within WiFi/Bluetooth range. Restart the app and wallbox. Re-pair the device in the app settings.

For specific error codes or persistent issues, refer to the detailed troubleshooting section in the complete user manual or contact Tera customer support.

9. Especificacions

CaracterísticaEspecificació
FabricantTera
Número de modelW01-AM-WH-11kW
Dimensions del producte (L x A x A)20 x 15 x 20 cm
Overall Dimensions (P x L x H)55 x 30 x 40 cm
Pes de l'article15 quilos
Entrada Voltage400 Volts
Vol. De sortidatage400 Volts
Valoració actual16 A
Potència de sortida11 kW
Tipus de connectorTipus 2
Tipus d'endoll d'alimentacióCEE 3-Phase
Longitud del cable7 metres
CertificacionsCE, TÜV (IEC 62196-2 standard)
Classificació impermeable/resistent a la polsIP54
Temperatura de funcionament-30 °C a 50 °C
ConnectivitatWiFi, Bluetooth

10. Garantia i Suport

Tera products are manufactured to high-quality standards. While specific warranty duration is not detailed in the provided information, all product certificates are available, ensuring compliance and safety.

If you require assistance with your Tera EV Wallbox Charger, have questions, or encounter any issues not covered in this manual, please do not hesitate to contact Tera customer support. Refer to the product packaging or the official Tera weblloc per obtenir informació de contacte.

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