ENGWE M20

ENGWE M20 Electric Bike User Manual

Model: M20

1. Introducció

Thank you for choosing the ENGWE M20 Electric Bike. This manual provides essential information for the safe operation, maintenance, and care of your new e-bike. Please read it thoroughly before your first ride and keep it for future reference. Adhering to these instructions will ensure optimal performance and longevity of your ENGWE M20.

ENGWE M20 Electric Bike in black.

The ENGWE M20 Electric Bike, a moped-style e-bike designed for adults, featuring a robust frame and fat tires.

2. Muntatge i muntatge

The ENGWE M20 Electric Bike arrives 90% pre-assembled. Basic tools and installation instructions are provided to complete the setup. Key assembly steps include attaching the front wheel, headlamp, and fenders. Ensure all connections are secure before operation.

2.1 Desembalatge i inspecció inicial

  • Carefully remove the e-bike and all components from the packaging.
  • Inspect for any visible damage during transit. Report any issues to customer support immediately.
  • Verify all listed components are present: e-bike, kickstand, mudguards, user manual, charger, tool kit, and frame bag.

2.2 Muntatge de components

  • Instal·lació de la roda davantera: Securely attach the front wheel to the fork using the provided quick-release or axle nuts. Ensure the brake rotor aligns correctly with the caliper.
  • Capamp Adjunt: Mount the dual LED headlamps to the designated points on the front fork. Connect the wiring harness.
  • Instal·lació del parafang: Attach the front and rear mudguards using the provided brackets and screws.
  • Instal·lació de pedals: Identify left (L) and right (R) pedals. Thread them into the crank arms carefully. The left pedal threads counter-clockwise, and the right pedal threads clockwise.
  • Ajust del manillar: Adjust the handlebar to a comfortable riding position and tighten all bolts securely.

After assembly, perform a thorough check of all bolts, nuts, and quick releases to ensure they are properly tightened. Inflate tires to the recommended pressure (refer to tire sidewall for details).

3. Instruccions de funcionament

The ENGWE M20 Electric Bike offers a powerful and versatile riding experience. Familiarize yourself with its features for optimal control and enjoyment.

3.1 Sistema d'alimentació

  • Motor: Equipped with a 48V/750W brushless hub motor, peaking at 1000W with 55N.m torque, allowing for speeds up to 28 mph.
  • Bateria: Features a 48V 26Ah dual battery system, providing an extended range of up to 94 miles on a single charge.
  • Acceleració: The twist-grip throttle provides instant power, allowing for acceleration without pedaling. Use with caution, especially from a standstill.
Diagram illustrating the powerful 1000W peak hub motor of the ENGWE M20 Electric Bike.

The ENGWE M20 is equipped with a 48V/750W brushless motor, peaking at 1000W, providing strong acceleration and hill-climbing capability.

Graphic showing the extended range capability of the ENGWE M20 Electric Bike with dual batteries.

The dual-battery configuration of the ENGWE M20 allows for an extended range of up to 94 miles, reducing range anxiety for longer rides.

3.2 Pantalla i controls

  • Pantalla LCD intel·ligent: Provides real-time data including power level, current speed, and mileage. The display is designed for clear visibility even in sunlight.
  • Marxes de 7 velocitats: Utilize the 7-speed gear system for adapting to various riding conditions and terrains, optimizing pedaling efficiency.
Close-up of the LCD display on the ENGWE M20 Electric Bike handlebar.

The intelligent LCD display provides clear, real-time riding data, including speed, battery level, and mileage.

Close-up of the 7-speed gear shifter on the ENGWE M20 Electric Bike handlebar.

The 7-speed gear system allows riders to adjust pedaling effort and speed according to terrain and preference.

3.3 Ride Comfort and Safety

  • Suspensió completa: Features front hydraulic and rear air shocks for a comfortable ride, absorbing impacts on various terrains.
  • Fat Tires: 20x4.0 inch fat tires provide excellent grip and stability, enhancing comfort and control on diverse surfaces.
  • Frens de disc dobles: Front and rear mechanical disc brakes ensure reliable stopping power.
  • Il·luminació: Dual LED headlights and a rear brake light enhance visibility for safe riding, especially at night.
  • Baix nivell de soroll: Operates at a low noise level of approximately 30dB, ensuring a quiet and pleasant ride.
Wireframe diagram highlighting the dual shock suspension system of the ENGWE M20 Electric Bike.

The ENGWE M20 features a full suspension system, including front hydraulic and rear air shocks, designed for a comfortable ride over various terrains.

Collage of images showing the ENGWE M20 Electric Bike being ridden on different terrains: road, forest trail, and city.

With its robust design and fat tires, the ENGWE M20 is capable of handling diverse terrains, from smooth roads to off-road trails.

Close-up of the dual LED headlights on the ENGWE M20 Electric Bike.

The unique dual headlight design provides excellent illumination for night riding and increases visibility to others.

Close-up of the disc brake system on the ENGWE M20 Electric Bike.

The front and rear wheels are equipped with a double disc brake system for reliable and safe stopping in all conditions.

Cross-section diagram of the three-layer fat tire construction.

The 20x4.0 inch fat tires feature a durable three-layer construction, providing superior handling across various terrains.

4. Manteniment

Regular maintenance is crucial for the longevity and safe operation of your ENGWE M20 Electric Bike. Perform these checks periodically.

  • Pressió dels pneumàtics: Check tire pressure before each ride. Maintain recommended PSI (found on tire sidewall) for optimal performance and safety.
  • Inspecció de frens: Regularly check brake levers for proper tension and responsiveness. Ensure brake pads are not excessively worn.
  • Lubricació de la cadena: Mantingueu la cadena neta i lubricada per garantir canvis de marxes suaus i evitar l'oxidació.
  • Cura de la bateria: Charge the battery regularly, even if not in use, to maintain its health. Avoid fully discharging the battery. Store in a cool, dry place.
  • Neteja general: Netegeu la bicicleta regularment amb anuncisamp drap. Eviteu rentar directament els components elèctrics a alta pressió.
  • Comprovació de fixació: Periodically inspect all bolts, nuts, and fasteners for tightness. Tighten as necessary.

5. Solució De Problemes

If you encounter issues with your ENGWE M20, refer to these common troubleshooting tips. For persistent problems, contact customer support.

  • Bike Not Powering On:
    • Ensure the battery is fully charged and properly seated.
    • Check that the power button on the battery and display are pressed.
  • El motor no s'engega:
    • Verify the display is on and showing a power assist level.
    • Check brake levers; some e-bikes have cut-off switches that disengage the motor when brakes are applied.
    • Ensure all motor cable connections are secure.
  • Grinyols de frens:
    • Clean brake rotors and pads with a suitable brake cleaner.
    • Brake pads may need to be re-aligned or replaced if worn.
  • Sorolls inusuals:
    • Inspect the chain for proper lubrication and tension.
    • Check for loose components or debris in the drivetrain.

For any issues not covered here, or if problems persist, please contact our professional customer support team via email for further assistance.

6. Especificacions

Detailed technical specifications for the ENGWE M20 Electric Bike.

Infographic summarizing key features of the ENGWE M20 Electric Bike, including 1000W peak power, 28mph max speed, dual suspension, 48V 26Ah dual batteries, and 20x4.0 inch tires.

Un acabatview of the ENGWE M20's main specifications, highlighting its powerful motor, high speed, long range, and all-terrain features.

Diagram showing the dimensions of the ENGWE M20 Electric Bike and recommended rider height.

This diagram provides a size reference for the ENGWE M20, indicating its dimensions and suitable rider height range (5.2 ft - 6.8 ft) and load capacity (330 lbs).

Image showing the three available colors for the ENGWE M20 Electric Bike: White, Black, and Green.

The ENGWE M20 Electric Bike is available in multiple color options: M20-White, M20-Black, and M20-Green.

CaracterísticaEspecificació
Tipus de bicicletaBicicleta elèctrica
Nom del modelM20
Motor48V/750W Brushless (1000W Peak)
Torque55 Nm
Velocitat màxima28 mph
Bateria48V 26Ah Dual Battery
Interval màximUp to 94 Miles (Assist Mode)
Mida de la roda20 polzades
Pneumàtics4.0" Fat Tires
Material del marcAliatge d'alumini
Tipus de suspensióDual (Front Hydraulic, Rear Air Shocks)
Estil de freDisc (Mechanical Front & Rear)
Nombre de velocitats7
Pes de l'article41.5 quilograms (aprox. 91.5 lliures)
Max Weight Recommendation264 lliures
Alçada mínima de l'usuari62 polzades
CertificacionsUL 2849 Certified/GCC/GCC-CPSC-16CFR1512

7. Garantia i Suport

ENGWE is committed to providing reliable products and excellent customer service.

7.1 Informació de la garantia

The ENGWE M20 Electric Bike comes with a Garantia limitada del fabricant d'2 any covering the motor, battery, and controller. This warranty ensures that your product is free from defects in materials and workmanship under normal use during the warranty period. Please retain your proof of purchase for warranty claims.

7.2 Atenció al client

For any questions, technical assistance, or warranty inquiries, our professional customer support team is available to help. Please contact us via email for prompt assistance.

For more information and to explore other ENGWE products, please visit the ENGWE Store.

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