1. Producte acabatview
The Rongta RP326-USE is an 80mm thermal receipt printer designed for various business environments such as retail stores, restaurants, and kitchens. It features high-speed printing, an auto-cutter, and multiple connectivity options including USB, Serial, and Ethernet. This printer is built for efficiency and reliability, offering a cost-effective solution for receipt printing without the need for ink cartridges or ribbons.
Image: The Rongta RP326-USE thermal receipt printer, showcasing its compact design and paper output slot.
2. Contingut del paquet
En obrir el paquet, comproveu que hi hagi tots els components:
- Rongta RP326-USE Thermal Receipt Printer
- Adaptador d'alimentació
- Cable USB
- Serial Cable (if applicable)
- Ethernet Cable (if applicable)
- Rotlle de paper tèrmic
- Manual d'usuari (aquest document)
Note: The specific cables included may vary based on the purchased model variant.
3. Guia de configuració
3.1 Connexió de la impressora
The RP326-USE printer offers multiple connectivity options: USB, Serial, and Ethernet. Choose the appropriate connection method for your system.
- Connexió d'alimentació: Connecteu l'adaptador de corrent al port d'alimentació de la impressora i, a continuació, endolleu-lo a una presa de corrent.
- Connexió USB: Connecteu un extrem del cable USB al port USB de la impressora i l'altre extrem a un port USB disponible de l'ordinador o del sistema TPV.
- Connexió en sèrie: Connecteu el cable sèrie al port sèrie de la impressora i al port sèrie de l'ordinador o del sistema TPV.
- Connexió Ethernet: Connect an Ethernet cable from the printer's LAN port to your network router or switch. This allows multiple devices on the network to access the printer.
Imatge: Part posterior view of the Rongta RP326-USE printer, highlighting the Serial, USB, LAN, Cash Drawer, and Power ports for connectivity.
Image: Illustration showing multiple Rongta POS printers connected via Ethernet, enabling them to work together in a networked environment.
3.2 Càrrega de paper tèrmic
The printer uses 80mm wide thermal paper rolls.
- Press the "Open Cover" button (usually located on the side or front) to open the paper compartment cover.
- Insert the thermal paper roll with the printing side facing up, ensuring it unwinds from the bottom.
- Pull a small length of paper out past the cutter.
- Tanqueu fermament la tapa del compartiment de paper fins que encaixi al seu lloc.
3.3 Instal·lació del controlador
The Rongta RP326-USE supports Windows, macOS, and Linux operating systems. Drivers are typically provided on a CD included with the printer or can be downloaded from the official Rongta weblloc.
- Insert the driver CD into your computer's CD-ROM drive or navigate to the downloaded driver file.
- Seguiu les instruccions que apareixen a la pantalla per instal·lar el controlador de la impressora.
- After installation, configure the printer settings in your operating system's printer preferences.
Image: The Rongta RP326-USE printer connected to a laptop, illustrating its compatibility with Windows, macOS, and Linux operating systems.
4. Instruccions de funcionament
4.1 Impressió bàsica
Once the printer is connected and drivers are installed, you can initiate printing from your POS software or application. The printer supports standard ESC/POS commands for receipt formatting.
- Ensure the printer is powered on and the "POWER" indicator light is solid.
- Send a print command from your POS system or software.
- The printer will automatically print the receipt and use its auto-cutter to cleanly cut the paper.
Image: The Rongta RP326-USE printer in operation, demonstrating its high-speed printing capability and automatic paper cutting function.
Image: The Rongta RP326-USE printer integrated into a point-of-sale station, ready for transaction processing.
4.2 Cash Drawer Connection
The printer supports connection to a cash drawer. Connect the cash drawer's RJ11/RJ12 cable to the dedicated cash drawer port on the back of the printer. The cash drawer will open automatically upon receipt printing, depending on your POS software configuration.
4.3 Muntatge a la paret
For space-saving installations, the RP326-USE features two hanging holes on the bottom, allowing for wall mounting.
Image: A visual representation of the Rongta RP326-USE printer's wall-mountable design and its compatibility with cash drawers.
5. Manteniment
5.1 Neteja de la impressora
Una neteja regular ajuda a mantenir la qualitat d'impressió i allarga la vida útil de la impressora.
- Apagueu la impressora i desendolleu el cable d'alimentació abans de netejar-la.
- Utilitzeu un drap suau i sense pelusa dampened with water or isopropyl alcohol to wipe the exterior of the printer.
- Gently clean the thermal print head with a specialized thermal print head cleaning pen or a cotton swab lightly dampenriquit amb alcohol isopropílic. Deixeu-ho assecar completament abans d'usar-lo.
- Remove any paper dust or debris from the paper path.
5.2 Protecció contra sobreescalfament
The printer is equipped with an overheating protection function. If the printer becomes too hot during prolonged use, it may temporarily pause operation to cool down. This is a normal safety feature to prevent damage and ensure long service life. Allow the printer to cool before resuming operations.
6. Solució De Problemes
6.1 Problemes comuns i solucions
| Problema | Causa possible | Solució |
|---|---|---|
| La impressora no respon | Apagada, cable desconnectat, problema amb el controlador. | Ensure power is on, check all cable connections (USB/Serial/Ethernet), reinstall or update drivers. |
| No paper or paper jam | Paper roll empty, improperly loaded paper. | Load a new paper roll correctly, clear any jammed paper. |
| Unclear or faded printing | Low print head temperature, dirty print head, poor quality paper. | Clean the thermal print head, ensure correct paper type (thermal paper), adjust print density settings if available. |
| El tallador automàtic no funciona | Paper jam near cutter, cutter mechanism obstruction. | Clear any paper debris around the cutter. If the issue persists, contact support. |
| Not compatible with certain apps (e.g., Doordash, Uber Eats, Square, GrubHub) | Software specific limitations. | This printer is not designed to work with all third-party delivery or POS applications. Verify system and application compatibility before purchase. |
7. Especificacions
| Característica | Detall |
|---|---|
| Nom del model | Thermal Receipt Printer (RP326-USE) |
| Tecnologia d'impressió | Tèrmica |
| Amplada d'impressió | 79.5±0.5mm (80mm) |
| Amplada del paper | 3 1/8" (80 mm) |
| Velocitat màxima d'impressió (monocrom) | 250 mm/s |
| Resolució | 203 ppp |
| Tecnologia de connectivitat | USB, Ethernet, sèrie |
| Tallador automàtic | Sí |
| Cash Drawer Support | Sí |
| Compatibilitat de sistemes operatius | Windows, macOS, Linux |
| Dimensions del producte | 7.5" de profunditat x 5.5" d'amplada x 5.6" d'alçada (19.05 x 13.97 x 14.22 cm) |
| Pes de l'article | 4.05 lliures (1.84 kg) |
| Font d'alimentació | Adaptador d'alimentació extern |
8. Garantia i Suport
Rongta products are manufactured with high quality standards. For warranty information and technical support, please refer to the documentation included with your purchase or visit the official Rongta website. Ensure you have your model number (RP326-USE) and purchase details ready when contacting support.
For further assistance, you may contact the manufacturer, RONGTA.
9. Notes importants
- This printer does not require a ribbon or ink cartridge as it uses thermal printing technology.
- The printer does not support Wi-Fi or Bluetooth connectivity.
- Always use high-quality thermal paper for optimal print results and to prolong the life of the print head.
