Bisofice VTR-T58W 58mm Thermal Receipt Printer User Manual

1. Introducció

Thank you for choosing the Bisofice VTR-T58W 58mm Thermal Receipt Printer. This portable printer is designed for efficient receipt printing in various business environments, including retail, restaurants, and more. It supports both Bluetooth and USB connectivity, offering flexibility for use with mobile devices and computers. This manual provides essential information for setting up, operating, and maintaining your printer.

Image: The Bisofice VTR-T58W thermal receipt printer in a point-of-sale environment, demonstrating its use for printing customer receipts.

2. Informació de seguretat

• No exposeu la impressora a l'aigua ni a la humitat.
• Avoid operating the printer in extremely hot or cold environments.
• Feu servir només l'adaptador de corrent que s'inclou amb la impressora.
• Mantingueu la impressora allunyada de la llum solar directa i de fonts de calor.
• Do not attempt to disassemble or repair the printer yourself. Contact support if issues arise.

3. Contingut del paquet

Verifiqueu que tots els elements siguin presents al paquet:

• Bisofice VTR-T58W Thermal Receipt Printer
• Adaptador d'alimentació
• Cable USB
• Rotlle de paper tèrmic
• Manual d'usuari

4. Producte acabatview

The Bisofice VTR-T58W printer features a compact design with essential ports and indicators for easy operation.

Image: Diagram illustrating the dimensions of the Bisofice VTR-T58W printer (180mm x 130mm x 110mm) and a three-step visual guide for loading thermal paper.

Característiques principals:

• Impressió tèrmica directa: No ink cartridges required, reducing operational costs.
• Impressió d'alta velocitat: Up to 90mm/s for efficient transaction processing.
• Connectivitat dual: Supports both USB and Bluetooth for versatile connection options.
• Àmplia compatibilitat: Works with Windows, Linux, Android, and iOS systems.
• ESC/POS Command Support: Standard command set for broad software compatibility.

5. Configuració

5.1 Càrrega de paper tèrmic

1. Open the top cover of the printer by pressing the release button.
2. Insert a 58mm thermal paper roll into the compartment, ensuring the printing side faces upwards.
3. Estireu una petita quantitat de paper per treure-la del tallador.
4. Tanqueu la coberta superior fermament fins que encaixi al seu lloc.

Image: A visual guide demonstrating the process of opening the printer cover, inserting the thermal paper roll, and closing the cover.

5.2 Connexió de la impressora

The printer supports both USB and Bluetooth connections.

Image: The Bisofice VTR-T58W printer connected via USB to a laptop and wirelessly via Bluetooth to a smartphone, illustrating its dual connectivity.

USB Connection (for Computers - Windows/Linux)

1. Connecteu la impressora a l'ordinador mitjançant el cable USB proporcionat.
2. For Windows systems, download the printer driver from the official Bisofice support website. The driver link is typically provided in the product documentation or can be found at https://www.oadlu.com/support/driver/thermal-printer (look for "T58W driver-2").
3. Instal·leu el controlador seguint les instruccions de la pantalla.
4. Once installed, select the printer within your application's print settings.

Bluetooth Connection (for Mobile Devices - Android/iOS)

Bluetooth connection is not supported for computers.

1. Assegureu-vos que el Bluetooth estigui habilitat al vostre dispositiu mòbil.
2. Enceneu la impressora.
3. Open the application you intend to use for printing (e.g., Loyverse, iREAP, CasierStock, Kyte).
4. Within the application's settings, search for and connect to the printer via Bluetooth. You may need to enable location services on your mobile device for Bluetooth scanning.

6. Instruccions de funcionament

After successful setup, you can begin printing receipts.

6.1 Impressió bàsica

• Ensure the printer is powered on and connected to your device (via USB or Bluetooth).
• Open your POS software or printing application.
• Initiate a print command from your application. The printer will automatically print the receipt.
• The printer supports ESC/POS commands for various printing functions, including text, images, and 1D barcodes.

Image: The Bisofice VTR-T58W printer actively printing a receipt, highlighting its 90mm/s high-speed capability for busy environments.

6.2 Aplicacions recomanades

The Bisofice VTR-T58W is compatible with several applications:

• Loyverse: For retail and clothing businesses.
• iREAP: For retail and inventory management.
• CasierStock: For shopping and inventory management.
• Kyte: For mobile sales.

Image: A collage showing the Bisofice VTR-T58W printer being used in diverse settings such as a supermarket, meal delivery service, coffee shop, hospital, clothing store, and pharmacy.

7. Manteniment

The Bisofice VTR-T58W printer uses thermal printing technology, which means it does not require ink cartridges or ribbons. This simplifies maintenance significantly.

7.1 Neteja de la impressora

• Ensure the printer is turned off and unplugged before cleaning.
• Feu servir un drap suau, sec i sense borrissol per netejar l'exterior de la impressora.
• To clean the thermal print head, gently wipe it with an alcohol swab. Allow it to dry completely before use.
• Regularly remove any paper dust or debris from the paper compartment.

8. Solució De Problemes

If you encounter issues with your printer, refer to the following common problems and solutions:

8.1 Problemes d'impressió

• Sense sortida d'impressió: Check if the printer is powered on, connected correctly (USB or Bluetooth), and has thermal paper loaded. Ensure the paper is loaded with the correct side facing the print head.
• Faint or Blank Prints: This usually indicates the thermal paper is loaded upside down or the print head needs cleaning.
• Garbled Characters: Verify that the correct printer driver is installed on your computer or that the mobile application settings are configured for the Bisofice VTR-T58W.

8.2 Problemes de connectivitat

• Error de connexió Bluetooth: Ensure Bluetooth is enabled on your mobile device and the printer. Make sure no other device is currently paired with the printer. Try restarting both the printer and your mobile device. Remember, Bluetooth is not for computer connections.
• USB Connection Failure: Check the USB cable connection. Try a different USB port on your computer. Reinstall the printer driver if necessary.

8.3 Compatibilitat de programari

Please note that this printer is NO compatible with the following POS systems and applications:

• SumUp, Hello Cash, Zettle, Ubereats, Shopify, Grubhub, Doordash, Gloriafoods, Lightspeed, Postmates, Square, Clover, TabShop, O3POS, Credit Card Reader, Settle, FileMaker, MobiPOS Lite, Kasse Speedy, Open Table.

Always confirm compatibility with your specific POS application or system before purchase.

9. Especificacions

10. Garantia i Suport

10.1 Garantia limitada

The Bisofice VTR-T58W Thermal Receipt Printer comes with a limited warranty. Please refer to the warranty card included in your package or contact your retailer for specific terms and conditions regarding warranty coverage and duration.

10.2 Atenció al client

For technical assistance, driver downloads, or further inquiries, please visit the official Bisofice support weblloc web o poseu-vos en contacte amb el seu servei d'atenció al client. La informació de contacte normalment es pot trobar a l'embalatge del producte o al fabricant. weblloc.