1. Introducció
This manual provides detailed instructions for the installation, operation, and maintenance of your Hiseeu WS03 Dual Lens 3MP 2.4/5GHz WiFi Outdoor Security Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety.
The Hiseeu WS03 camera features a dual-lens design, offering both a fixed wide-angle view and a pan-tilt-zoom (PTZ) lens for comprehensive surveillance. It supports dual-band 2.4GHz and 5GHz WiFi connectivity, delivers 3MP resolution video, and includes advanced features such as color night vision, automatic tracking, and two-way audio communication. Its IP66 waterproof rating ensures reliable outdoor performance.
2. Característiques del producte
- Dual Lens and 8x Digital Zoom: The camera integrates two lenses. A fixed bullet camera provides a wide-angle overview, while a lower PTZ camera offers 355° horizontal and 90° vertical rotation with 8x digital zoom for detailed monitoring.
- Automatic Tracking and Light Alarm: When human movement is detected within the PTZ camera's monitoring area, the camera automatically tracks the movement, activates a spotlight, and triggers an alarm siren.
- 2K 3MP Resolution and 50FT Color Night Vision: Captures clear 3MP resolution video. Equipped with 4 spotlights and 4 IR lights, it provides clear images and vivid colors up to 15 meters (50 feet) in low-light conditions. Users can select between infrared, full-color, or smart night vision modes.
- Stable 2.4/5 GHz WiFi and Storage Methods: Supports both 2.4GHz and 5GHz dual-band WiFi for stable and fast wireless connectivity. It also supports a wired network connection. Recordings can be stored on a MicroSD card (up to 128GB, not included).
- Remote Access and Two-Way Audio: Access the camera remotely from smartphones, tablets, or computers. The built-in speaker and microphone enable two-way audio communication, allowing interaction with individuals near the camera.
- IP66 Waterproof and Multiple Connections: Designed with an IP66 waterproof rating, ensuring protection against various weather conditions like rain and snow. Supports both WiFi and LAN cable connections for flexible installation.
3. Contingut del paquet
Si us plau, verifiqueu que tots els components siguin presents al paquet:
- Hiseeu WS03 Dual Lens Security Camera
- Adaptador d'alimentació
- Cargols i ancoratges de muntatge
- Kit impermeable per a cable de xarxa (si escau)
- Manual d'usuari
4. Guia de configuració
4.1 Instal·lació física
La càmera es pot muntar a la paret o al sostre. Trieu una ubicació que proporcioni la imatge desitjada viewing angle and is within range of your WiFi network or wired connection.
- Mark the drilling points using the mounting template (if provided) or the camera base.
- Perfora forats i insereix els ancoratges de paret.
- Secure the camera base to the mounting surface with screws.
- Adjust the camera's initial orientation as needed.
Image: Hiseeu WS03 Dual Lens Security Camera shown alongside its mobile application interface.
4.2 Connexió d'alimentació
Connect the provided power adapter to the camera and plug it into a power outlet. The camera will power on and initiate its startup sequence.
Image: The Hiseeu WS03 camera connected to a power source, illustrating its 2.4GHz WiFi capability.
4.3 Descàrrega i emparellament de l'aplicació
Download the official Hiseeu app from your smartphone's app store (iOS or Android). Follow the in-app instructions to add your camera. The camera supports Bluetooth pairing for initial setup.
Image: Illustration of the Bluetooth pairing process to add the Hiseeu camera to the mobile application.
4.4 Instal·lació de la targeta MicroSD (opcional)
If you plan to use local storage, insert a MicroSD card (up to 128GB) into the designated slot before powering on the camera. Ensure the card is inserted correctly. You may need to format the card via the app after installation.
5. Instruccions de funcionament
5.1 Viu View i la reproducció
Once connected, open the Hiseeu app to access the live video feed from your camera. You can switch between the fixed wide-angle view and the PTZ camera view. Recorded footage can be accessed and played back from the app's history section.
Image: The dual lens view feature, demonstrating how the PTZ camera automatically tracks and locks onto a target when the fixed camera detects motion.
5.2 Control de panoràmica, inclinació i zoom
Use the controls within the Hiseeu app to remotely adjust the PTZ camera's horizontal (355°) and vertical (90°) angles. The app also allows you to activate the 8x digital zoom feature to view distant details.
Image: The Hiseeu camera demonstrating its 355-degree horizontal and 90-degree vertical rotation capabilities, along with 8x digital zoom.
5.3 Motion Detection and Auto-Tracking
Enable motion detection and auto-tracking features in the app settings. You can configure sensitivity levels, detection zones, and set up alerts (e.g., push notifications, light alarms, siren activation) for detected events.
5.4 Modes de visió nocturna
The camera offers three night vision modes, configurable via the app:
- Infrared Night Mode: Default black and white vision using IR lights.
- Full Color Night Mode: Activates spotlights for full-color vision in dark environments.
- Smart Night Mode: Switches from infrared to full-color when human motion is detected.
Image: Visual representation of the Hiseeu camera's three night vision modes: Infrared, Full Color, and Smart Night Mode, showing how it adapts to human detection.
5.5 Àudio bidireccional
Per utilitzar la funció d'àudio bidireccional, toqueu la icona del micròfon a la pantalla en directe view interface of the app. Speak into your phone's microphone to transmit audio through the camera's speaker. You will hear audio from the camera's microphone through your phone's speaker.
Image: Depiction of the two-way audio communication feature, showing a user speaking through their smartphone to a person at the door via the camera.
6. Manteniment
Un manteniment regular garanteix un rendiment òptim i una llarga vida útil de la càmera.
- Neteja: Periodically clean the camera lenses and housing with a soft, damp drap. Eviteu productes de neteja abrasius o dissolvents que puguin danyar la superfície.
- Protecció meteorològica: The camera has an IP66 waterproof rating, making it suitable for outdoor use in various weather conditions. Ensure all cable connections are properly sealed using the provided waterproof kit to prevent water ingress.
- Actualitzacions de firmware: Check the Hiseeu app regularly for available firmware updates. Keeping the camera's firmware updated ensures access to the latest features and security enhancements.
Image: The Hiseeu camera highlighting its IP66 waterproof rating, demonstrating its resilience in snowy, rainy, and sunny conditions.
7. Solució De Problemes
If you encounter issues with your Hiseeu WS03 camera, refer to the following common problems and solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| Camera is offline or no image | No power, weak WiFi signal, incorrect network settings. | Check power connection. Ensure camera is within WiFi range. Verify WiFi password and network type (2.4GHz or 5GHz). Restart the camera and router. |
| La detecció de moviment no funciona | Detection disabled, incorrect sensitivity, detection zone not set. | Enable motion detection in app settings. Adjust sensitivity. Define detection zones. |
| Mala qualitat de visió nocturna | Lens obstruction, incorrect night vision mode. | Clean the camera lens. Switch between infrared, full-color, and smart night vision modes to find the optimal setting. |
| Cannot connect to the app | Incorrect app, Bluetooth issues, network problems. | Ensure you are using the official Hiseeu app. Check phone's Bluetooth. Verify WiFi connection. Try resetting the camera and re-pairing. |
| La targeta SD no grava | SD card full, not formatted, faulty, or improperly inserted. | Check SD card status in the app. Format the SD card. Replace with a new, compatible SD card if necessary. Ensure it is inserted correctly. |
8. Especificacions
| Característica | Detall |
|---|---|
| Número de model | WS03 |
| Resolució de vídeo | 3MP (1296p) |
| Connectivitat | Wireless (2.4GHz/5GHz Wi-Fi), Wired (LAN) |
| Interval de panoràmica/inclinació | 355° horitzontal, 90° vertical |
| Zoom digital | 8x |
| Gamma de visió nocturna | Fins a 15 metres (50 peus) |
| Tipus de visió nocturna | Infrared, Full Color, Smart Color Night Vision |
| Àudio | Àudio bidireccional (micròfon i altaveu integrats) |
| Emmagatzematge | Targeta MicroSD (fins a 128 GB, no inclosa) |
| Classificació resistent a la intempèrie | IP66 |
| Tipus de muntatge | Muntatge al sostre, muntatge a la paret |
| Poder | 12 Volts, 24 Wh |
| Dimensions (L x A x A) | 8.3 x 7 x 14 cm |
| Material | Plàstic |
| Dispositius compatibles | Smartphone, Tablet, Desktop, Laptop |
9. Garantia i Suport
Your Hiseeu WS03 camera comes with a 2-year warranty from the date of purchase. For any technical assistance or support, please contact Hiseeu customer service.
Hiseeu offers 365 days a year, 24/7 online support to assist you with any queries or issues you may encounter.
Image: A customer support representative illustrating the availability of 365-day and 24/7 online support.