Manual d'usuari del portàtil Microsoft Surface 5

1. Introducció

This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Microsoft Surface Laptop 5. The Surface Laptop 5 is a high-performance device featuring a 13.5-inch Pixelsense touchscreen, powered by a 12th Gen Intel Core i5 processor, 8GB of RAM, and a 512GB SSD, running Windows 11 Home.

This product is a Microsoft Certified Pre-Owned device, tested and certified to look and function like new by the original manufacturer. It has been fully refurbished by Microsoft technicians to meet the performance specifications of new Microsoft products.

2. Què hi ha a la caixa

Upon unboxing your Microsoft Surface Laptop 5, please verify that the following items are included:

• Microsoft Surface Laptop 5 (R1V-00001)
• Surface Power Supply Unit
• Guia d'inici ràpid i informació de seguretat
• Other genuine accessories as supplied by the manufacturer

Figura 2.1: Frontal view of the Microsoft Surface Laptop 5 displaying the Windows 11 desktop interface.

3. Configuració inicial

3.1. Connexió a l'alimentació

1. Unpack the Surface Power Supply Unit.
2. Connect the magnetic charging connector to the Surface Connect port on your laptop.
3. Plug the power cable into a wall outlet. The LED indicator on the charging connector will illuminate when connected correctly.

3.2. Encès

Press the power button located on the keyboard deck to turn on your Surface Laptop 5. The device will boot up, and the Windows 11 setup process will begin.

3.3. Configuració del Windows 11

Follow the on-screen instructions to complete the initial Windows 11 setup. This typically includes:

• Selecció de la vostra regió i idioma.
• Connexió a una xarxa Wi-Fi.
• Accepting the Microsoft Software License Terms.
• Inici de sessió amb un compte de Microsoft o creació d'un.
• Setting up Windows Hello (facial recognition or fingerprint, if applicable) and a PIN.
• Choosing privacy settings.

Figura 3.1: lateral view of the Microsoft Surface Laptop 5, open, showing the various ports available for connectivity.

4. Operating Your Surface Laptop 5

4.1. Gestió d'energia

• Encès: Premeu el botó d'encesa.
• Mode de repòs: Briefly press the power button or close the lid.
• Apagar: Aneu a Inici > Energia > Apagar.
• Reinicia: Aneu a Inici > Energia > Reiniciar.

4.2. Ús de la pantalla tàctil

The 13.5-inch Pixelsense display supports multi-touch gestures. You can interact with Windows 11 directly on the screen using your fingers or a compatible stylus (sold separately).

• Toca: Seleccioneu un element o obriu una aplicació.
• Mantén premut: Access context menus.
• Pessigar/Estirar: Apropar o reduir.
• Llisca: Navigate through content or open system panels.

4.3. Keyboard and Trackpad

The integrated keyboard and precision trackpad provide traditional input methods. The trackpad supports multi-finger gestures for enhanced navigation.

• Desplaçament de dos dits: Scroll through documents or web pàgines.
• Lliscament cap amunt amb tres dits: Obriu la tasca View.
• Lliscament cap avall amb tres dits: Show desktop.
• Four-finger tap: Open Action Center.

Figura 4.1: De dalt a baix view of the keyboard and trackpad on the Microsoft Surface Laptop 5, highlighting the layout.

4.4. Connexió de perifèrics

El Surface Laptop 5 inclou diversos ports per connectar dispositius externs:

• Port USB-A: Per a dispositius USB estàndard com ara ratolins, teclats o unitats externes.
• Port USB-C: Supports data transfer, video output (with compatible adapter), and charging.
• Presa d'auriculars de 3.5 mm: Per a la sortida d'àudio a auriculars o altaveus externs.
• Port de connexió de superfície: Per a l'alimentació i la connexió als accessoris de la base Surface.

Figura 4.2: Primer pla view of the ports on the side of the Microsoft Surface Laptop 5, illustrating the USB-A, USB-C, and headphone jack connections.

5. Manteniment

5.1. Neteja del dispositiu

• Pantalla: Utilitzeu un drap suau i sense pelusa lleugerament dampened with water or an approved screen cleaner. Avoid harsh chemicals.
• Body and Keyboard: Wipe with a soft, dry, lint-free cloth. For stubborn dirt, a slightly damp es pot fer servir un drap. Assegureu-vos que no entri líquid a les obertures.
• Ports: Keep ports free of dust and debris. Use compressed air carefully if needed.

5.2. Cura de la bateria

• Eviteu les temperatures extremes, que poden reduir la durada de la bateria.
• For optimal long-term health, try to keep the battery charge between 20% and 80% when possible, rather than constantly fully charging or fully discharging.
• Perform regular Windows updates, as these often include battery management improvements.

5.3. Actualitzacions de programari

Regularly check for and install Windows updates to ensure your system has the latest security patches, features, and performance improvements. Go to Start > Settings > Windows Update.

6. Solució De Problemes

6.1. Problemes comuns i solucions

• El dispositiu no s'encén:
  Ensure the power adapter is securely connected to both the laptop and a working power outlet. Try a different outlet. If the battery is completely drained, it may take a few minutes of charging before the device can power on.
• Screen is blank or unresponsive:
  Try pressing the power button briefly to wake the device from sleep. If unresponsive, perform a forced shutdown by holding the power button for about 10 seconds, then restart.
• Problemes de connectivitat Wi-Fi:
  Check if Wi-Fi is enabled in Windows settings. Restart your router and modem. Run the Windows Network Troubleshooter (Start > Settings > Network & internet > Advanced network settings > Network troubleshooter).
• Rendiment lent:
  Close unnecessary applications. Check Task Manager (Ctrl+Shift+Esc) for processes consuming high CPU or RAM. Ensure Windows is up to date. Consider running a disk cleanup.
• La pantalla tàctil no respon:
  Restart the device. Check for updated display drivers in Device Manager. Ensure the screen is clean and free of obstructions.

7. Especificacions tècniques

8. Garantia i Suport

8.1. Garantia del fabricant

This Microsoft Certified Pre-Owned device is backed by a garantia limitada del fabricant d'un any. This warranty covers defects in materials and workmanship under normal use. For specific terms and conditions, please refer to the warranty documentation included with your product or visit the official Microsoft support weblloc.

8.2. Política de devolució

Your purchase may be eligible for a Política de devolució de 90 dies. Please consult your retailer's return policy for detailed information regarding eligibility and procedures.

8.3. Atenció al client

For further assistance, technical support, or warranty claims, please visit the official Microsoft Support website or contact Microsoft customer service. Have your device's serial number and proof of purchase ready when contacting support.

Suport de Microsoft Weblloc: support.microsoft.com