Sandpoy WSQ-01

Sandpoy Automatic Pet Feeder with Camera User Manual

Model: WSQ-01

1. Introducció

The Sandpoy Automatic Pet Feeder with Camera is designed to provide convenient and reliable feeding for your pets, ensuring they receive their meals on schedule even when you are away. Equipped with a 1080P HD camera and two-way audio, it allows you to monitor and interact with your pet remotely. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting.

Sandpoy Automatic Pet Feeder with Camera, showing the feeder, a cat, and a phone screen displaying the cat.

Figure 1: Sandpoy Automatic Pet Feeder with Camera.

2. Components del producte

Assegureu-vos que tots els components estiguin presents abans de continuar amb la configuració:

Image showing the automatic pet feeder with a cat, highlighting its camera feature.

Figure 2: Automatic Pet Feeder with Camera.

3. Guia de configuració

3.1 Desembalatge i muntatge

Carefully remove all components from the packaging. Assemble the food bowl and tray to the main feeder unit. Ensure the lid is securely placed on top of the food tank.

Video 1: Assembly instructions for the Sandpoy Automatic Cat Feeder with Camera.

3.2 Encès

The feeder supports dual power modes: plug-in power and 3 C backup batteries (not included). For continuous operation, it is recommended to use both. After connecting to power, please wait approximately 30 seconds for the green indicator light to flash slowly, indicating the device is starting up.

Diagram showing the automatic pet feeder connected via power cord and also illustrating the C-size backup battery compartment for emergency power.

Figure 3: Dual Power Mode: Power Cord and C-size Backup Batteries.

3.3 Instal·lació i connexió de l'aplicació

Download the dedicated Sandpoy app from your smartphone's app store. Follow the in-app instructions to connect the feeder to your home Wi-Fi network. Ensure your Wi-Fi is stable for optimal performance.

Video 2: Instructions on how to power on the auto cat feeder and add it to the app.

4. Instruccions de funcionament

4.1 Setting Feeding Schedule

Use the app to customize your pet's feeding schedule. You can set 1-5 meals per day and 1-10 portions per meal, ensuring a balanced diet and preventing overeating.

Graphic illustrating how to customize feeding time and amount, showing a schedule of meals per day and portions per meal.

Figure 4: Customize Feeding Time and Amount.

4.2 Remote Monitoring (Camera)

The integrated 1080P HD camera allows you to view your pet in real-time, even in low-light conditions thanks to night vision. Monitor their eating habits and well-being directly from the app.

Image showing a cat eating from the feeder, with icons for HD 1080P Camera, Motion Detection, and Two-way Voice Call, emphasizing crystal clear imaging.

Figure 5: Crystal Clear Imaging for Pet Monitoring.

4.3 Two-Way Audio and Voice Recording

Utilize the two-way audio feature to speak to your pet and hear their responses. You can also record a 15-second meal call to play at feeding times, making your pet feel cared for even when you're not home.

Image depicting a woman interacting with her cats remotely via the feeder's two-way audio system, showing speech bubbles and audio icons.

Figure 6: Build Closer Bonds with Two-Way Audio.

4.4 Manual Feeding and Smart Notifications

Dispense extra treats manually via the app or directly on the feeder. The feeder sends smart notifications to your phone for low food levels, blocked food outlets, or other anomalies, ensuring timely intervention.

5. Capacity and Food Compatibility

The feeder boasts a 6-liter capacity, sufficient for a 12-pound cat for 31 days or a 22-pound dog for 15 days. Its 360° sealed lid and included desiccant bag maintain food freshness and crispness.

Image showing the 6L large capacity feeder with a cat, indicating it can hold enough food for 22lbs for 15 days or 12lbs for 31 days.

Figure 7: 6L Large Capacity.

The feeder is designed with a 45° slope and wide food outlet to ensure smooth dispensing. It is compatible with dry pet treats and kibble ranging from 5-16mm (0.19-0.62 inches). Do not use wet food or kibble sizes over 16mm to prevent blockages.

Diagram showing various kibble sizes and types (dry, mixed, freeze-dried, air-dried) compatible with the feeder, and a note about avoiding wet food or kibble over 16mm.

Figure 8: Food Compatibility and Blockage Reduction.

6. Manteniment

6.1 Neteja

The food bowl is dishwasher-safe for convenient cleaning. The main feeder unit should be hand washed only. Ensure all parts are completely dry before reassembly.

6.2 Substitució de la bossa dessecant

To maintain food freshness, it is recommended to replace the desiccant bag located in the lid once every 15 days.

Diagram showing the enclosed design and wide food outlet of the feeder, highlighting the 360-degree sealed lid and the desiccant bag.

Figure 9: Enclosed Design and Desiccant Bag Location.

7. Solució De Problemes

ProblemaCausa possibleSolució
Feeder not dispensing food at scheduled times.Incorrect schedule settings, food blockage, low food level, power interruption.Verify schedule in app. Check for food blockages in the outlet. Refill food tank. Ensure stable power supply and check backup batteries.
Inconsistent portion sizes.Kibble size incompatible, food blockage.Ensure kibble size is within 5-16mm. Clear any blockages.
App crashing or not connecting to feeder.Unstable Wi-Fi connection, app version outdated, temporary software glitch.Check Wi-Fi signal strength. Restart the app and feeder. Update the app to the latest version. Re-pair the device if necessary.
Camera not showing live feed.Poor Wi-Fi signal, camera malfunction.Ensure strong Wi-Fi connection. Restart feeder. If issue persists, contact customer support.
L'alimentador no s'encén.Power adapter issue, batteries depleted or incorrectly installed.Check power adapter connection. Replace C-size batteries or ensure correct polarity.

8. Especificacions

CaracterísticaDetall
Nom del modelAlimentador automàtic per a mascotes
Número de model de l'articleWSQ-01
MarcaSandpoy
Capacitat6 litres / 25 tasses
Resolució de la càmera1080P HD amb visió nocturna
ÀudioTwo-Way Audio, Voice Recording
Font d'alimentacióPlug-in Power, 3 C backup batteries (not included)
MaterialAcer inoxidable, plàstic
ColorBlanc i Gris
Dimensions de l'article (LxWxH)7.8 x 13 x 13 polzades
Pes de l'article2.9 lliures
Instruccions de curaRentat només a mà (unitat principal), apte per a rentavaixelles (bol)
Espècie objectiuCats, Dogs, Puppy
Mida de croqueta recomanada5-16mm (0.19-0.62 inches) dry food

9. Garantia i Suport

The Sandpoy Automatic Pet Feeder comes with a 2 anys de garantia. Sandpoy is committed to providing professional expertise, innovative solutions, and caring support to ensure a healthier and happier relationship between pets and their owners.

For any inquiries or support, please refer to the contact information provided in the product packaging or visit the official Sandpoy weblloc.

Graphic showing 'Our Brand You Can Trust' with icons for 2-Year Warranty, Lifetime Technical Support, 24/7 Quick Response, and Local Phone Service.

Figure 10: Sandpoy Brand Support and Trust.