1. Introducció
Thank you for choosing the Gree New Ari 12000 BTU Inverter R32 Air Conditioner. This manual provides essential information for the safe and efficient operation, installation, maintenance, and troubleshooting of your new air conditioning system. Please read this manual thoroughly before using the appliance and retain it for future reference.
2. Informació de seguretat
Always observe the following basic precautions to reduce the risk of fire, electric shock, injury, or damage to the product:
- Installation must be performed by qualified personnel in accordance with local and national electrical codes.
- Assegureu-vos que la font d'alimentació coincideixi amb les especificacions que figuren a la placa de noms de la unitat.
- Do not operate the air conditioner with wet hands or when standing on a wet surface.
- No introduïu els dits ni objectes a l'entrada/sortida d'aire.
- Desconnecteu l'alimentació abans de netejar o realitzar qualsevol manteniment.
- Mantingueu el comandament a distància fora de l'abast dels nens.
- Si el cable d'alimentació està danyat, l'ha de substituir el fabricant, el seu agent de servei o persones qualificades de manera similar per evitar perills.
3. Producte acabatview
The Gree New Ari 12000 BTU Inverter R32 Air Conditioner is a split-system unit designed for efficient cooling and heating. It features advanced inverter technology, uses R32 refrigerant, and includes integrated WiFi and Bluetooth for smart control.

Imatge 3.1: Gree New Ari 12000 BTU Air Conditioner. This image displays both the indoor unit (top) and the outdoor unit (bottom) of the split-system air conditioner. The indoor unit is a sleek, white rectangular casing, typically mounted high on a wall. The outdoor unit is a larger, cuboid structure with a fan grille visible on its front, designed for external placement.
4. Configuració i instal·lació
Due to the nature of split-system air conditioners, professional installation by a certified technician is required. This ensures proper refrigerant handling, electrical connections, and optimal performance. Attempting self-installation may void your warranty and pose safety risks.
4.1 Comprovacions prèvies a la instal·lació
- Verify that the installation site meets the necessary structural and electrical requirements.
- Ensure adequate space for airflow around both indoor and outdoor units.
- Confirm that all components are present and undamaged.
4.2 Connexió elèctrica
The unit requires a dedicated power circuit. Refer to the electrical specifications in Section 8 for detailed requirements. All wiring must comply with local electrical codes.
5. Instruccions de funcionament
Your Gree New Ari air conditioner can be operated using the infrared remote control or via the integrated WiFi/Bluetooth smart control features.
5.1 Funcionament del control remot
The standard YAPIF2 infrared remote control allows you to manage all functions of the air conditioner.

Imatge 5.1: Remote Control and Smart App Interface. This image shows the infrared remote control on the left, featuring an LCD display and various buttons for function selection. On the right, it illustrates the user-friendly smart control interface via a mobile application, compatible with Android and iOS devices, and integration with Google Home and Amazon Alexa.
- Encès/apagat: Premeu el botó d'encesa per encendre o apagar la unitat.
- Selecció del mode: Use the mode button to cycle through Cooling, Heating, Fan, Dry, and Auto modes.
- Ajust de temperatura: Utilitzeu les fletxes amunt/avall per ajustar la temperatura desitjada.
- Velocitat del ventilador: Adjust fan speed (4 levels) using the fan button.
- I FEEL Function: Activates a sensor in the remote control to measure the ambient temperature at its location, optimizing comfort.
- Mode turbo: Proporciona refredament o calefacció ràpids per a canvis ràpids de temperatura.
- Mode de son còmode: Adjusts temperature and fan speed for optimal sleeping conditions, reducing noise.
- Funció de temporitzador: Configura la unitat perquè s'encengui o s'apagui automàticament a hores especificades.
5.2 Smart Control (WiFi/Bluetooth)
The integrated WiFi and Bluetooth modules allow for convenient control via a smartphone app, Google Home, or Amazon Alexa.
- Descarrega de l'aplicació: Download the official Gree+ app from the App Store (iOS) or Google Play Store (Android).
- Maridatge: Follow the in-app instructions to connect your air conditioner via WiFi or Bluetooth.
- Gestió remota: Control all functions, set schedules, and monitor the unit from anywhere.
- Control de veu: Integrate with Google Home or Amazon Alexa for hands-free operation.
6. Característiques clau
The Gree New Ari air conditioner is equipped with several advanced features for enhanced comfort and efficiency.

Imatge 6.1: Gree New Ari Air Conditioner Features Overview. This image highlights key features such as Inverter technology, R32 refrigerant, 5-year warranty, minimalist design, and energy efficiency ratings (A+++ for heating, A++ for cooling).

Imatge 6.2: Detailed Features of Gree New Ari Air Conditioner. This image provides a closer look at specific functions: I FEEL, 4-speed ventilation, X-FAN (anti-mold), Auto-Clean, Comfort Sleep, Turbo mode, integrated WiFi, and optional filters (Biological, Mite Clear, TIO-Deodorant, Composite Ion Silver).
- Tecnologia inversor: Provides precise temperature control, reduced energy consumption, and quieter operation.
- Refrigerant R32: An environmentally friendly refrigerant with lower global warming potential.
- WiFi & Bluetooth Integration: Enables smart control via mobile app and voice assistants.
- Energy Class A+++: High energy efficiency for both cooling and heating, leading to lower operating costs.
- I FEEL Sensor: The remote control acts as a thermostat, sensing the temperature around you for personalized comfort.
- 4-Speed Ventilation: Allows adjustment of airflow to suit different preferences.
- Funció X-FAN: Prevents mold growth by continuing to operate the fan for a short period after shutdown to dry the evaporator.
- Neteja automàtica: A self-cleaning function that removes dust and bacteria from the evaporator, improving air quality and efficiency.
- Optional Filters: Supports various optional filters (Biological, Mite Clear, TIO-Deodorant, Composite Ion Silver) for enhanced air purification.
7. Manteniment
Un manteniment regular garanteix un rendiment òptim i una llarga vida útil del vostre aire condicionat.
7.1 Neteja del filtre d'aire
Clean the air filters every two weeks or more frequently if the unit is used heavily or in dusty environments. Dirty filters reduce airflow and efficiency.
- Apagueu l'aire condicionat i desconnecteu l'alimentació.
- Obriu el panell frontal de la unitat interior.
- Traieu els filtres d'aire.
- Netegeu els filtres amb un aspirador o renteu-los amb aigua tèbia i un detergent suau.
- Deixeu que els filtres s'assequin completament abans de tornar-los a instal·lar.
- Tanqueu el panell frontal i restableixeu l'alimentació.
7.2 Funció de neteja automàtica
Utilize the Auto-Clean function regularly to maintain the cleanliness of the evaporator coil and prevent mold and bacteria buildup.
7.3 Manteniment de la unitat exterior
Periodically check the outdoor unit for any obstructions (leaves, debris) and ensure the coils are clean. This should ideally be done by a qualified technician during annual servicing.
8. Solució De Problemes
Abans de contactar amb l'atenció al client, consulteu els següents problemes i solucions habituals:
| Problema | Causa possible | Solució |
|---|---|---|
| La unitat no s'encén | Sense subministrament d'alimentació; piles del comandament a distància baixes | Check circuit breaker; Replace remote control batteries |
| Refrigeració/calefacció insuficient | Dirty air filters; Blocked outdoor unit; Doors/windows open; Incorrect mode/temperature setting | Clean air filters; Clear obstructions; Close openings; Adjust settings |
| Soroll inusual | Loose parts; Unit not level; Fan obstruction | Contact technician; Ensure unit is level; Check for obstructions |
| Problemes de connexió Wi-Fi | Router issues; Incorrect password; App not updated | Restart router; Re-enter password; Update app; Re-pair device |
Si el problema persisteix després d'intentar aquestes solucions, poseu-vos en contacte amb personal de servei qualificat.
9. Especificacions
Detailed technical specifications for the Gree New Ari 12000 BTU Inverter R32 Air Conditioner (Model GWH12AWBXB).

Imatge 9.1: Technical Specifications Table. This image presents a table detailing various technical specifications for the Gree New Ari air conditioner models, including cooling/heating capacity (BTU/h), EER/COP, SEER/SCOP, energy class, power consumption, dehumidification, fan speed, noise levels, power supply, refrigerant type (R32), and unit dimensions and weight.
| Especificació | Valor |
|---|---|
| Número de model | GWH12AWBXB |
| Capacitat de refrigeració | 12000 BTU |
| Funció de calefacció | Sí |
| Tipus de refrigerant | R32 |
| Eficiència Energètica (SEER) | 20 |
| Classificació per estrelles de BEE | 5 estrelles |
| Font d'alimentació | Adaptador de CA |
| Factor de forma | Mini-split |
| Dimensions del producte | 33 x 73.2 x 55 cm (Indoor/Outdoor unit dimensions may vary) |
| Pes del producte | 40.5 kg (Total weight, indoor/outdoor units combined) |
| Tipus de garantia | Limitat |
10. Garantia i Suport
10.1 Informació de la garantia
The Gree New Ari air conditioner comes with a limited warranty. For specific details regarding the warranty period and coverage, please refer to the warranty card included with your product or contact the seller.
As per product information, a 5-year warranty is indicated for the Newari series.
10.2 Política de devolucions
Products are returnable up to 15 days from receipt or within 14 days, whichever occurs later, if you change your mind. For defective or damaged products, please consult the specific return policy of your retailer.
10.3 Atenció al client
For technical assistance, installation queries, or warranty claims, please contact your authorized dealer or the customer support provided by GM TERMOIDRAULICA.IT IL TUO CLIMA IDEALE. Specialized customer assistance is available to help with any product-related issues.





