Schneider Electric Smart Wallbox Schneider Charge EVH5A11N2C7 User Manual

1. Introducció

This manual provides essential information for the safe and efficient installation, operation, and maintenance of your Schneider Electric Smart Wallbox Schneider Charge EVH5A11N2C7. This wall-mounted charging station is designed for electric vehicles and complies with the IEC61851-1 standard. It is suitable for private use at home, including garage or outdoor wall installations.

The Schneider Charge offers a rated output power of 11 kW and features a 7-meter fixed T2 cable. It includes built-in protection against DC fault current (RDC-DD) and can be controlled via the Wiser Home app for remote management and real-time insights.

Figura 1: Frontal view of the Schneider Electric Smart Wallbox Schneider Charge EVH5A11N2C7.

2. Informació de seguretat

Llegiu atentament totes les instruccions de seguretat abans de la instal·lació i el funcionament. Si no seguiu aquestes instruccions, podeu patir descàrregues elèctriques, incendis o lesions greus.

• La instal·lació ha de ser realitzada per un electricista qualificat d'acord amb tots els codis i regulacions elèctriques locals i nacionals.
• No intenteu obrir, desmuntar ni modificar l'estació de càrrega. No hi ha peces que l'usuari pugui reparar a l'interior.
• Ensure the power supply to the charging station is disconnected before any installation or maintenance work.
• Do not use the charging station if the cable, plug, or unit itself is damaged.
• Mantingueu els nens i les mascotes allunyats de l'estació de càrrega durant el funcionament.
• The operating temperature range is between -35°C and 55°C. Do not operate outside this range.
• The unit has an IP55 protection grade (dust and water resistant) and IK10 protection grade (impact resistant).

3. Contingut del paquet

Verifiqueu que tots els elements siguin presents al paquet:

• Schneider Electric Smart Wallbox Schneider Charge EVH5A11N2C7 (with integrated 7m T2 cable)
• Accessoris de muntatge (cargols, tacs de paret)
• Plantilla d'instal·lació
• Manual d'usuari (aquest document)

4. Configuració i instal·lació

The Schneider Charge is designed for easy installation, typically taking less than 5 minutes for a qualified electrician. No special tools are required beyond standard electrical installation equipment.

4.1 Mounting the Wallbox

The wallbox can be mounted indoors or outdoors. Ensure the mounting surface is stable and capable of supporting the unit's weight (5.1 kg without cable). The unit dimensions are (W) 244 mm x (H) 352 mm x (D) 107 mm.

Figura 2: Esquena view of the wallbox, illustrating the mounting plate and cable entry points.

The design allows for cable access from the bottom, top, and rear for flexible installation. Wall spacers are included for installations on uneven surfaces.

Figura 3: Intern view showing robust power cabling and multiple cable entry options (bottom, top, rear).

4.2 Connexió elèctrica

The charging station requires a three-phase (3P+N) power supply. It operates at 16A at 400VAC with a frequency of 50Hz/60Hz. It is compatible with TN-S, TT, or IT grounding systems.

Connect the power supply according to the wiring diagram provided in the full installation guide (not included in this manual) and local electrical regulations. The integrated RDC-DD (Residual Direct Current Detecting Device) provides protection against DC fault currents.

4.3 App Integration (Wiser Home)

The Schneider Charge can be connected to the Wiser Home app for enhanced control and monitoring. This allows for remote control, real-time insights, and scheduling of charging sessions.

• Download the Schneider Electric Wiser Home mobile application from your device's app store.
• Follow the in-app instructions to add and configure your Schneider Charge wallbox.
• The charging station can connect to your internet home router via Wi-Fi or an RJ45 Ethernet cable.

Figura 4: Mésview of Smart Charging features, including PV surplus charging, remote control, real-time insights, scheduling, and Wiser App compatibility.

The charging station can also integrate into Schneider Electric HEMS (Home Energy Management System) for comprehensive energy monitoring.

5. Funcionament

Operating the Schneider Charge is straightforward, whether directly or via the Wiser Home app.

5.1 Initiating a Charge

1. Ensure your electric vehicle is parked safely near the charging station.
2. Take the T2 charging cable plug from the wallbox and insert it into your vehicle's charging port.
3. The charging process will typically start automatically. The LED indicator on the wallbox will change color to show the charging status.

Figure 5: An electric vehicle connected to the Schneider Charge wallbox for charging.

5.2 Estat dels indicadors LED

The LED on the charging station indicates its current status:

• Blau: Standby or connected to the app.
• Verd: Càrrega en curs.
• Vermell: Error or fault condition. Refer to the troubleshooting section.

5.3 Using the Wiser Home App

The Wiser Home app allows you to:

• Start and stop charging remotely.
• Monitor charging status and energy consumption in real-time.
• Schedule charging sessions to take advantage of off-peak electricity rates or PV surplus charging.
• Adjust the maximum power assigned to the charging vehicle based on household consumption.

The charging station also supports the OCPP 1.6 communication protocol for connection to third-party cloud monitoring devices.

6. Manteniment

The Schneider Charge is designed for minimal maintenance. Regular cleaning and inspection are recommended.

• Neteja: Netegeu l'exterior de l'estació de càrrega amb un drap suau i sec.amp cloth. Do not use abrasive cleaners or solvents. Ensure the unit is powered off before cleaning.
• Inspecció: Periodically inspect the charging cable and plug for any signs of wear, damage, or fraying. If any damage is observed, discontinue use and contact a qualified electrician for repair or replacement.
• Actualitzacions de firmware: Ensure the wallbox firmware is kept up-to-date via the Wiser Home app to benefit from the latest features and security enhancements.

7. Solució De Problemes

If you encounter issues with your Schneider Charge, refer to the following common problems and solutions:

• Charging does not start:
  • Ensure the charging cable is securely connected to both the wallbox and the vehicle.
  • Check the LED indicator for error codes (red light).
  • Verify that the power supply to the wallbox is active.
  • Check the Wiser Home app for any scheduled charging times or error messages.
• Indicador LED vermell:
  • A red LED indicates a fault. Disconnect the vehicle, power cycle the wallbox (turn off and on at the circuit breaker), and try again.
  • If the error persists, consult the Wiser Home app for specific error codes or contact customer support.
• Problemes de connectivitat de l'aplicació:
  • Ensure your home Wi-Fi network is active and the wallbox is within range.
  • Restart your home router and the wallbox.
  • Verify that the Wiser Home app is updated to the latest version.
  • Si feu servir un cable Ethernet, assegureu-vos que estigui connectat correctament.

For issues not covered here, please contact Schneider Electric customer support.

8. Especificacions

9. Garantia i Suport

For warranty information and customer support, please refer to the official Schneider Electric weblloc web o poseu-vos en contacte amb el vostre representant local de Schneider Electric. Conserveu el comprovant de compra per a reclamacions de garantia.

You can visit the official Schneider Electric store for more information: Botiga Schneider Electric