Introducció
This manual provides essential instructions for setting up, operating, and maintaining your Poly Edge E220 IP Phone. Please read this guide thoroughly to ensure proper use and to maximize the features of your device.

Figura 1: Frontal view of the Poly Edge E220 IP Phone, showcasing its display, keypad, and handset.
Configuració
1. Desembalatge i comprovació de components
Abans de començar, assegureu-vos que tots els components estiguin presents al paquet:
- Poly Edge E220 IP Phone unit
- Auricular i cable en espiral
- Cable Ethernet
- Desk stand (pre-attached or separate)
2. Connexions físiques
- Connecteu el telèfon: Plug one end of the coiled cord into the handset and the other end into the handset port on the phone base.
- Connexió de xarxa: Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network switch or router. The phone supports Power over Ethernet (PoE), eliminating the need for a separate power adapter if your network supports PoE.
- Power Connection (if not using PoE): If PoE is not available, connect a compatible power adapter (sold separately) to the power port on the back of the phone and then to a power outlet.

Figura 2: posterior view of the Poly Edge E220, highlighting the LAN, PC, and handset ports for cable connections.
3. Desk Stand and Wall Mounting
The phone can be used on a desk with its integrated stand or mounted on a wall. The stand can be adjusted to different angles for optimal viewing. For wall mounting, use the integrated wall mount bracket on the back of the phone.

Figura 3: lateral view of the Poly Edge E220, illustrating the adjustable desk stand for ergonomic placement.

Figura 4: lateral view of the Poly Edge E220, demonstrating its compatibility with wall mounting for space-saving installation.
Instruccions de funcionament
1. Funcions de trucada bàsiques
- Fer una trucada: Agafeu el telèfon o premeu Altaveu button. Dial the number using the keypad and press the Marqueu or Enviar button (if applicable).
- Respondre una trucada: Agafeu l'auricular, premeu Altaveu button, or press the flashing line button.
- Finalització d'una trucada: Pengeu el telèfon o premeu Finalitzar la trucada botó.
2. Keypad and Navigation
The phone features a standard numeric keypad and dedicated function buttons. Use the navigation cluster (up, down, left, right arrows, and OK button) to navigate through menus on the 2.8" color display.

Figure 5: Close-up of the Poly Edge E220's display and keypad, showing the layout of buttons and screen interface.
3. Speakerphone, Mute, and Volume
- Altaveu: Premeu el botó Altaveu button to activate or deactivate the speakerphone.
- Silenciar: Premeu el botó Silenciar botó per silenciar el micròfon durant una trucada. Premeu-lo de nou per activar el so.
- Volum: Utilitza el + i - buttons to adjust the volume of the handset, speakerphone, or ringer.
4. Contacts and Directory
The phone allows you to store and access contacts. Use the Directori or Contactes soft key on the display to manage your contact list. You can add, edit, or delete entries as needed.
5. Connectivitat Bluetooth
The Poly Edge E220 features integrated Bluetooth 5.0 for connecting compatible headsets. To pair a Bluetooth headset:
- Accedir al telèfon Configuració menú.
- Navega a Bluetooth i habilitar-ho.
- Poseu els auriculars Bluetooth en mode d'emparellament.
- Select your headset from the list of available devices on the phone's display.

Figure 6: An individual using the Poly Edge E220 IP Phone with a Bluetooth headset, demonstrating its wireless audio capabilities.
6. Multi-line Features
The phone supports up to 16 lines and contacts, accessible via 4-line keys and a pagination key. This allows for efficient handling of multiple calls and contacts simultaneously.

Figure 7: A user engaged in a call using the handset of the Poly Edge E220 IP Phone, highlighting its ergonomic design.
Manteniment
1. Neteja
Per netejar el telèfon, feu servir un drap suau iamp cloth. Avoid abrasive cleaners or solvents. The device is enhanced with Microban® antimicrobial product protection, which actively reduces the growth of bacteria on its surfaces.
2. Atenció general
Keep the phone away from excessive moisture, heat, and direct sunlight. Do not attempt to disassemble the phone, as this will void the warranty.
Resolució de problemes
If you encounter issues with your Poly Edge E220 IP Phone, try the following basic troubleshooting steps:
- Sense to de marcatge: Check all cable connections, especially the Ethernet cable. Ensure the phone is receiving power (either via PoE or power adapter).
- Qualitat de trucada baixa: Verify your network connection. If using a headset, ensure it is properly connected or paired via Bluetooth.
- Problemes de visualització: Restart the phone by disconnecting and reconnecting the power source.
For more complex issues, refer to the manufacturer's online support resources or contact your IT administrator.
Especificacions
| Handset Connectivity | Cordat |
| Base Unit Connectivity | Cordat |
| IP Phone Technology | VoIP |
| Tecnologia sense fils | Bluetooth 5.0 |
| Altaveu | Sí |
| Ports de xarxa | 2 x Network (RJ-45) with PoE |
| Mostra | 2.8" Color Display |
| Dimensions | 11 x 9 x 4 polzades (paquet) |
| Pes de l'article | 3 lliures |
Garantia i Suport
The Poly Edge E220 IP Phone is manufactured by Hewlett Packard. For specific warranty details and technical support, please refer to the official HP weblloc web o poseu-vos en contacte amb el servei d'atenció al client. Conserveu el rebut de compra per a reclamacions de garantia.