1. Introducció
Thank you for choosing the Ingco Electronic Scale HESA3303. This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your new electronic scale. Please read this manual thoroughly before using the device and retain it for future reference.
The Ingco HESA3303 is a versatile electronic scale designed for accurate weighing with a maximum capacity of 30 kg and a precision of 2 grams. It features an LED display for clear readings and is suitable for various applications, including industrial, commercial, and kitchen use.
2. Instruccions de seguretat
- Always place the scale on a firm, level, and stable surface to ensure accurate measurements.
- Do not overload the scale beyond its maximum capacity of 30 kg, as this may damage the weighing mechanism.
- Keep the scale away from water, moisture, and extreme temperatures. This device is not waterproof.
- Avoid dropping or subjecting the scale to strong impacts, which can affect its accuracy and functionality.
- Use only the specified power supply (AC 220-240V, 50/60Hz).
- No intenteu desmuntar ni reparar la bàscula vosaltres mateixos. Poseu-vos en contacte amb personal de servei qualificat per obtenir ajuda.
- Netegeu la bàscula amb un suau, damp drap. No utilitzeu productes de neteja abrasius ni submergiu la unitat en aigua.
3. Contingut del paquet
Si us plau, comproveu el contingut del paquet en desempaquetar-lo per assegurar-vos que tots els elements hi són i no estan danyats:
- Ingco Electronic Scale HESA3303 Unit (1)
- Cable d'alimentació (1)
- Manual d'usuari (1)
4. Configuració
4.1 Desembalatge
Carefully remove the scale from its packaging. Inspect the unit for any signs of damage during transit. Keep the packaging materials for potential future transport or storage.
4.2 Col·locació
Place the electronic scale on a flat, stable, and vibration-free surface. Ensure there is adequate space around the scale for safe operation and to prevent interference with other objects.
4.3 Connexió d'alimentació
Connect the power cable to the scale's power input port and then plug it into a standard AC 220-240V, 50/60Hz electrical outlet. The scale does not require batteries for operation.
4.4 Initial Calibration/Zeroing
After connecting the power, turn on the scale using the power button. Allow a few seconds for the display to stabilize and show '0.00' or '0.000'. If the display does not show zero, press the 'ZERO' or 'TARE' button to reset it. This ensures accurate measurements.

Figure 1: Ingco HESA3303 Electronic Scale. This image shows the scale's platform, control panel with an LED display, and the yellow base.
5. Instruccions de funcionament
5.1 Encès/Apagat
- Per encendre la bàscula, premeu el botó ON/OFF button. The LED display will light up and show '0.00'.
- Per apagar la bàscula, premeu i manteniu premut el botó ON/OFF botó fins que la pantalla s'apagui.
5.2 Pesatge d'articles
- Assegureu-vos que la bàscula estigui engegada i que la pantalla mostri '0.00'.
- Col·loqueu amb cura l'objecte que s'ha de pesar al centre de la plataforma de pesatge.
- Wait for the display to stabilize. The weight will be shown on the LED screen.
- Remove the item from the platform. The display should return to '0.00'.
5.3 Funció de tara
The tare function allows you to subtract the weight of a container, so you only measure the contents.
- Col·loqueu un recipient buit a la plataforma de pesatge. La pantalla mostrarà el seu pes.
- Premeu el botó TARA botó. La pantalla es reiniciarà a '0.00'.
- Add the items you wish to weigh into the container. The display will now show only the net weight of the items.
- To clear the tare, remove the container and its contents, then press the TARA button again, or turn the scale off and on.
6. Manteniment
6.1 Neteja
- Always disconnect the scale from the power supply before cleaning.
- Wipe the scale's surface with a soft, slightly damp tela.
- Do not use harsh chemicals, abrasive cleaners, or solvents, as these can damage the finish and electronic components.
- Ensure no liquid enters the interior of the scale.
6.2 Emmagatzematge
When not in use for extended periods, store the scale in a clean, dry place, away from direct sunlight and extreme temperatures. It is recommended to store it in its original packaging to protect it from dust and physical damage.
7. Solució De Problemes
If you encounter issues with your Ingco Electronic Scale HESA3303, please refer to the following common problems and solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| L'escala no s'encén | No power supply; Power cable not connected properly; Faulty outlet | Comproveu la connexió del cable d'alimentació; assegureu-vos que la presa de corrent funcioni; proveu una altra presa de corrent. |
| Lectures inexactes | Scale not on a level surface; Overloaded; Drafts or vibrations; Debris under platform | Place on a stable, level surface; Do not exceed 30 kg; Avoid windy areas; Clean under the platform. |
| Display shows 'Err' or other error code | Overload; Internal malfunction | Remove item if overloaded; Turn off and restart the scale. If error persists, contact customer support. |
| Display does not show '0.00' | Something on the platform; Not properly zeroed | Ensure platform is clear; Press the 'ZERO' or 'TARE' button. |
If the problem persists after attempting these solutions, please contact Ingco customer support for further assistance.
8. Especificacions
| Característica | Detall |
|---|---|
| Marca | Ingco |
| Número de model | HESA3303 |
| Capacitat màxima de pes | 30 quilos |
| Exactitud de lectura | 2 grams |
| Tipus de visualització | LED |
| Tipus de font d'alimentació | AC Current (220-240V, 50/60Hz) |
| Material | Plàstic |
| Color | groc |
| Dimensions del producte | 24 x 10 x 33 cm (aprox. 9.45 x 3.94 x 12.99 polzades) |
| Mida de la plataforma | 13 inches x 9.5 inches (approx. 330 x 240 mm) |
| Pes de l'article | 3.23 quilos |
| Piles necessàries | No |
| Característiques especials | High weight capacity, LED screen |
9. Garantia i Suport
Ingco products are manufactured to high-quality standards. For information regarding warranty coverage, please refer to the warranty card included with your purchase or visit the official Ingco website. If you require technical support, spare parts, or have any questions not covered in this manual, please contact Ingco customer service through their official channels.
Please have your model number (HESA3303) and purchase date ready when contacting support.





