1. Introducció
This manual provides essential information for the safe and efficient operation of your Tera Smart EV Charger Type 2 Wallbox. Please read these instructions carefully before installation and use, and retain them for future reference.
Contingut del paquet:
- 1 x Tera W01 11 KW 16 A CEE Plug EV Charger with 7m Type 2 Cable
- 1 x plantilla de muntatge
- 1 x joc de cargols de muntatge
- 1 x User Manual (English and German)
2. Instruccions de seguretat
Your Tera Wallbox is designed with multiple safety features. Adherence to these guidelines is crucial for safe operation and to prevent electrical hazards.
Integrated Safety Mechanisms:
- Integrated DC6mA Residual Current Protection: Detects and handles various leakage current situations (AC and DC).
- External Type A Overcurrent Breaker: Provides additional protection against overcurrents.
- Overvoltage Protecció: Mesures de salvaguarda contra el volum excessiutage.
- Undervoltage Protecció: Protegeix contra un volum insuficienttage.
- Protecció de sobrecàrrega: Evita danys per un consum excessiu de corrent.
- Protecció contra curtcircuits: Automatically disconnects power in case of a short circuit.
- Protecció contra sobretemperatura: Monitors and prevents overheating.
- Protecció del sòl: Assegura una correcta connexió a terra per a la seguretat elèctrica.
- Earth Leakage Protection: Detects unintended current paths to earth.
The charging cable is made with over 99.5% copper for excellent conductivity and minimal heat generation. The charger is designed to meet safety requirements, ensuring high safety standards.
Protecció del medi ambient:
El dispositiu presenta una Classificació impermeable IP54, allowing safe outdoor use in various weather conditions. It is designed to withstand temperatures from -30°C to 50°C.
3. Especificacions tècniques
| Característica | Especificació |
|---|---|
| Marca | Tera |
| Nom del model | W01-AM-WH-11kW |
| Vol. De sortidatage | 400 Volts |
| Entrada Voltage | 400 Volts |
| Corrent nominal | 16 Amperes |
| Potència màxima | 11 kW |
| Longitud del cable | 7 metres |
| Tipus de connector | Type 2, CEE 3-phase plug |
| Certificacions | CE (N8A 104780 0028), TÜV (64105223147901), IEC 62196-2 |
| Classificació impermeable | IP54 |
| Temperatura de funcionament | -30 °C a 50 °C |
| Dimensions del producte | 20 x 15 x 20 cm |
| Pes del producte | 15 kg |
4. Instal·lació
The Tera EV Charger is designed for straightforward installation. It comes with a mounting template and a screw set to facilitate the process.
Passos d'instal·lació:
- Muntatge: Use the provided mounting template and screw set to securely attach the charger to a suitable wall or surface. Ensure the mounting location is stable and can support the weight of the charger and cable.
- Connexió d'alimentació: Connect the CEE 3-phase plug to a compatible power source. Ensure the electrical installation meets local regulations and safety standards. Professional installation by a qualified electrician is recommended.
- Gestió de cables: Utilize the additional cable holder to store the 7-meter charging cable neatly, saving space and maintaining a tidy charging area.
5. Funcionament
The Tera EV Charger offers both manual and app-controlled charging options for convenience.
Iniciar un càrrec:
- Ensure the charger is properly installed and connected to the power supply.
- Plug the Type 2 charging cable into your electric vehicle's charging port.
- Charging will commence automatically or can be initiated via the app.
Modes de càrrega:
- Càrrega manual: Directly set charging parameters on the EV charger's interface.
- App-Scheduled Charging: Use the dedicated mobile application (via Wi-Fi and Bluetooth) to schedule charging sessions, adjust charging power, and monitor progress. This provides flexibility to plan charging according to your needs.
The charging power can be adjusted to prevent overcharging and protect your vehicle's battery.
Indicadors LED:
Integrated LED indicators provide clear visual feedback on the charging progress and any potential errors, ensuring you are always aware of the operational status.
6. Manteniment
Regular maintenance ensures the longevity and optimal performance of your Tera EV Charger.
- Neteja: Periodically wipe the charger's exterior with a soft, damp tela. No utilitzeu netejadors abrasius ni dissolvents.
- Inspecció del cable: Regularly inspect the charging cable and connectors for any signs of wear, damage, or corrosion. If any damage is found, discontinue use and contact support.
- Emmagatzematge: When not in use, ensure the charging cable is neatly coiled and stored using the provided cable holder to prevent kinks or damage.
7. Solució De Problemes
If you encounter issues with your Tera EV Charger, consider the following basic troubleshooting steps:
- Sense energia: Check the main power supply and ensure the CEE 3-phase plug is securely connected. Verify that the circuit breaker is not tripped.
- La càrrega no comença: Ensure the Type 2 plug is fully inserted into your vehicle's charging port. Check the charger's LED indicators for any error codes.
- Problemes de connectivitat de l'aplicació: Ensure your Wi-Fi and Bluetooth are enabled on your mobile device and that the charger is within range. Restart the app and, if necessary, the charger.
- Càrrega lenta: Verify the current setting on the charger or in the app. Ensure your vehicle is capable of accepting the full 11 kW charge.
For persistent issues or complex problems, please refer to the support section.
8. Informació de la garantia
Specific warranty details are typically provided with your purchase documentation. Please refer to the warranty card or contact your retailer for information regarding the warranty period and terms of service for your Tera EV Charger.
9. Atenció al client
Should you require further assistance, have questions regarding installation, operation, or troubleshooting, please contact Tera customer support. Contact information can typically be found on the product packaging or the official Tera weblloc.
Note: The product includes a user manual in German and English.
