Manual d'usuari del paquet de càmera PTZ i controlador Tenveo

1. Introducció

This manual provides detailed instructions for the installation, operation, and maintenance of your Tenveo PTZ Camera Bundle, which includes the VHD630A AI Auto Tracking PTZ Camera and the KB200PRO PTZ Joystick Controller. This system is designed for professional video production, live streaming, and conferencing applications, offering high-quality video capture and precise control.

1.1 Contingut del paquet

Tenveo VHD630A AI Auto Tracking PTZ Camera (3 units)
Tenveo KB200PRO PTZ Joystick Controller (1 unit)
Power Adapters for Camera and Controller
Cable USB
Cable de xarxa
Comandament a distància IR
Wall Mount Brackets and Screws
Manual d'usuari (aquest document)

Tenveo PTZ Camera Bundle with three cameras and one controller

Image 1.1: Complete Tenveo PTZ Camera Bundle including three VHD630A cameras and one KB200PRO controller.

2. Informació de seguretat

Please read all safety instructions carefully before using the product. Improper use may result in damage to the product or personal injury.

Do not expose the devices to rain or moisture.
Do not disassemble the product. Refer all servicing to qualified personnel.
Feu servir només els adaptadors de corrent proporcionats.
Ensure proper ventilation around the devices to prevent overheating.
Avoid placing the devices in direct sunlight or near heat sources.

3. Producte acabatview

3.1 Tenveo VHD630A PTZ Camera

The VHD630A is an AI-powered PTZ camera featuring 30X optical zoom and 8X digital zoom. It delivers 1080P at 60 frames per second (FPS) video quality and supports multiple output interfaces including SDI, HDMI, USB3.0, and LAN (PoE). Its AI auto-tracking and auto-framing capabilities ensure subjects remain in view.

Davant view of a single Tenveo VHD630A PTZ Camera

Imatge 3.1: Frontal view of the Tenveo VHD630A PTZ Camera, showing the lens and base with power and standby indicators.

3.1.1 Característiques de la càmera

30X Optical Zoom + 8X Digital Zoom: Captures clear details from various distances.
AI Auto Tracking & Auto Framing: Automatically follows and frames subjects.
1080P 60FPS Video: High-definition video output for smooth motion.
Sortides de vídeo múltiples: SDI, HDMI, USB3.0, and LAN for versatile connectivity.
Alimentació per Ethernet (PoE): Simplifica la instal·lació proporcionant energia i dades a través d'un únic cable.
Camp Ampli de View: 69.5° for comprehensive coverage.
Entrada/sortida d'àudio: LINE IN and LINE OUT interfaces for external audio devices (audio device not included).
Protocols de xarxa: Supports SRT, TCP/IP, HTTP, RTSP, RTMP, Onvif, DHCP, Multicast.

Diagram showing key features of the Tenveo PTZ camera including 30X Optical Zoom, 69.5 degree FOV, PoE support, IR Remote, OSD Menu, Auto/Manual Focus, Live Streaming, AI Tracking & Auto Framing, 1080P 60FPS, and various video outputs.

Image 3.2: Visual representation of the VHD630A camera's key features.

3.2 Tenveo KB200PRO PTZ Joystick Controller

The KB200PRO is a professional PTZ camera joystick controller designed for precise camera movement and control. It features a 5-inch LCD screen for real-time preview and supports various control protocols including NDI, PoE, VISCA, Pelco-D/P, RS422/RS485, RS232, and RJ45.

Superior i posterior view of the Tenveo KB200PRO PTZ Joystick Controller

Imatge 3.3: Part superior view of the KB200PRO controller with its 5-inch LCD screen and joystick, and a rear view showing its various ports.

3.2.1 Característiques del controlador

Pantalla LCD d'5 polzades: Provides real-time video preview per a un control precís.
Palanca de control 4D: Enables smooth and accurate pan, tilt, and zoom adjustments.
Multi-Camera Control: Easily switch and control multiple cameras.
Suport PoE: Power and data transmission over a single Ethernet cable.
Universal Protocol Support: Compatible with VISCA, Pelco-D/P, NDI, and more.
Botons d'accés ràpid: Dedicated buttons for focus, backlight, presets, and PTZ speed.

Detailed diagram of the Tenveo KB200PRO PTZ Joystick Controller's rear ports and their functions

Image 3.4: Labeled ports on the KB200PRO controller, including RS232, RS422, Ethernet, USB, DC12V, and Power switch.

4. Configuració

4.1 Instal·lació de la càmera

The VHD630A camera supports desktop, monitor, wall, or ceiling mounting. Wall mount brackets and screws are included.

Trieu una ubicació: Select a stable location that provides the desired viewing angle and is within reach of power and network connections.
Muntatge (opcional): If wall or ceiling mounting, use the provided brackets and hardware to securely attach the camera. Ensure the camera is oriented correctly. The built-in gravity sensor will automatically flip the image vertically if mounted upside down.
Connectar l'alimentació: Connect the camera to its power adapter and plug it into an electrical outlet. Alternatively, if using PoE, connect the camera to a PoE-enabled network switch or injector.
Connect Video/Data: Connect the appropriate video output cable (SDI, HDMI, or USB3.0) to your display or capture device. For IP control and streaming, connect an Ethernet cable to a network switch or router.

4.2 Instal·lació del controlador

Connectar l'alimentació: Connect the KB200PRO controller to its power adapter and plug it into an electrical outlet. If using PoE, connect the controller to a PoE-enabled network switch.
Connecteu-vos a la xarxa: Connect an Ethernet cable from the controller to the same network as your PTZ cameras. This enables IP control.
Connect to Cameras (Alternative): For direct serial control, connect the controller to the camera(s) using RS232 or RS422 cables (not included).

4.3 Configuració de la xarxa

For IP control and streaming, ensure both cameras and the controller are on the same network. The cameras can be automatically searched or manually added via the controller's interface.

Access Camera IP: Refer to the camera's documentation or use a network scanner to find the camera's IP address. You can access the camera's web interfície mitjançant a web browser for advanced settings.
Controller Camera Setup: On the KB200PRO controller, navigate to the camera setup menu. Use the auto-search function to detect cameras on the network or manually input camera IP addresses and protocols.
Assign Camera IDs: Assign unique IDs to each camera for easy selection on the controller.

Diagram illustrating four different ways to connect Tenveo PTZ cameras for live streaming: USB, Ethernet, HDMI, and SDI.

Image 4.1: Connection diagrams for USB, Ethernet, HDMI, and SDI PTZ camera setups.

Diagram showing easy connection for most PTZ cameras using a PoE switch, router, and the PTZ controller.

Image 4.2: Simplified connection diagram for multiple PTZ cameras with a PoE switch and controller.

5. Funcionament

5.1 Control bàsic de la càmera

Use the KB200PRO joystick and buttons to control the connected PTZ cameras.

Selecció de càmera: Press the corresponding CAM button (CAM 1-10) to select the camera you wish to control. The selected camera's feed will appear on the 5-inch LCD screen.
Panorama/inclinació: Move the 4D joystick left, right, up, or down to pan and tilt the camera.
Zoom: Rotate the joystick or use the dedicated zoom rocker switch (if available) to zoom in (T) or out (W).
Focus: Use the AUTO FOCUS button for automatic focus. For manual focus, adjust the NEAR/FAR buttons.
Exposure/Brightness: Adjust the BRIGHT+ / BRIGHT- buttons or AUTO EXP for automatic exposure.
Il·luminació de fons: Use the BACKLIGHT ON/OFF button to enable or disable backlight compensation.

5.2 AI Auto Tracking and Auto Framing

The VHD630A camera features built-in AI technology for automatic subject tracking and framing.

Enable AI Tracking: Refer to the camera's web interface or OSD menu to enable AI auto-tracking.
Funcionament: Once enabled, the camera will automatically recognize and track a presenter or speaker, adjusting its pan, tilt, and zoom to keep the subject centered and optimally framed.

A person standing in front of a whiteboard, with a green rectangle indicating AI tracking and auto framing in action.

Image 5.1: Demonstration of AI Tracking and Auto Framing keeping a subject in frame.

5.3 Gestió de presets

Presets allow you to save and recall specific camera positions (pan, tilt, zoom, focus) quickly.

Establir preestablert: Posicioneu la càmera a la posició desitjada view. Press the PRESET button, then a number button (0-9) to save the preset.
Trucada predeterminada: Press the CALL button, then the corresponding number button (0-9) to recall a saved preset.
The camera supports up to 255 presets via IR remote control.

5.4 Live Streaming Integration

The Tenveo PTZ camera bundle is compatible with popular live streaming software and platforms.

Compatibilitat del programari: Works with Blackmagic Design ATEM, Zoom, Teams, vMix, OBS, and other live video streaming software.
Plataformes: Stream directly to YouTube, Facebook, Twitch, and other platforms.
Configuració: Connect the camera's video output (HDMI, SDI, or USB) to your computer or video switcher. Configure your streaming software to recognize the camera as a video source.

Tenveo PTZ camera and controller set up in a church setting, focusing on a wedding ceremony.

Imatge 5.2: Ex.ample setup for live streaming a church worship service or event.

6. Manteniment

6.1 Neteja

Lent de la càmera: Use a soft, dry cloth specifically designed for optical lenses to clean the camera lens. Avoid abrasive materials or harsh chemicals.
Device Surfaces: Wipe the camera body and controller surfaces with a soft, slightly damp cloth. Do not use liquid cleaners directly on the devices.

6.2 actualitzacions de microprogramari

Periodically check the Tenveo official website for firmware updates. Firmware updates can improve performance, add new features, or fix bugs. Follow the instructions provided with the firmware update package carefully.

7. Solució De Problemes

Problema	Causa possible	Solució
No video output from camera	Loose cable connection; Incorrect input selection on display; Camera not powered on.	Check all video cables (HDMI, SDI, USB). Ensure the display is on the correct input. Verify camera power indicator is lit.
Camera not responding to controller	Incorrect network configuration; Wrong camera ID selected; Protocol mismatch; Loose control cable.	Ensure camera and controller are on the same network. Select the correct camera ID on the controller. Verify control protocol settings (VISCA, Pelco-D/P). Check RS232/RS422/Ethernet cable connections.
La imatge està borrosa o desenfocada	Auto-focus issue; Manual focus adjustment needed.	Press the AUTO FOCUS button on the controller. If still blurry, use NEAR/FAR buttons for manual adjustment.
AI Tracking not working	Feature not enabled; Subject too far or obscured; Poor lighting conditions.	Ensure AI tracking is enabled in the camera's settings. Verify the subject is clearly visible and within the camera's optimal tracking range. Improve lighting if necessary.
Sense energia al controlador	Power adapter not connected; Outlet issue; PoE not active.	Check power adapter connection and ensure the outlet is functional. If using PoE, verify the network switch port is PoE-enabled.

8. Especificacions

8.1 Tenveo VHD630A PTZ Camera

Model: VHD630A
Zoom òptic: 30x
Zoom digital: 8x
Resolució de captura de vídeo: 1080p (Full HD)
Velocitat de fotogrames: 60 FPS
Tecnologia del sensor fotogràfic: CMOS (1/2.8")
Tecnologia de connectivitat: HDMI, USB, SDI, LAN (PoE)
Format d'àudio compatible: AAC, MP3 (via external audio device)
Protocols de xarxa: SRT, TCP/IP, HTTP, RTSP, RTMP, Onvif, DHCP, Multicast
Característiques de l'IA: Auto Tracking, Auto Framing

8.2 Tenveo KB200PRO PTZ Joystick Controller

Model: KB200PRO
Mida de la pantalla: 5 Inches (LCD Real-time Preview)
Palanca de control: 4D Variable Speed
Interfícies de control: RS232, RS422, RS485, RJ45 (Ethernet), USB
Protocols de control: VISCA, VISCA over IP, Pelco-D, Pelco-P, NDI, ONVIF
Potència: DC12V or Power over Ethernet (PoE)

9. Garantia i Suport

Tenveo offers a 3-year warranty for this product. Additionally, lifetime technical support service, including firmware upgrades, is provided.

For any questions or technical assistance, please contact Tenveo customer support. We aim to respond within 12 hours and provide a satisfactory solution.

Informació de contacte: Refer to the Tenveo official website or your purchase documentation for the most current support contact details.

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