1. Introducció
This manual provides essential information for the safe and efficient operation of your Ballu Convection Panel Space Heater, Model NCA1-4.3-WHITE. Please read all instructions carefully before use and retain this manual for future reference.

Image: Ballu Convection Panel Space Heater shown with its remote control and a smartphone displaying the control app.
2. Informació de seguretat
To prevent injury or damage, always follow these safety precautions:
- Ensure the heater is placed on a stable, level surface or securely wall-mounted.
- Do not cover the heater or block its air vents.
- Keep flammable materials at least 3 feet (0.9 meters) away from the heater.
- No utilitzeu l'escalfador en mullat o damp llocs com ara banys o bugaderies.
- The heater is equipped with built-in overheat protection, which automatically shuts off the unit if it becomes too hot.
- A tip-over protection feature will automatically turn off the heater if it is accidentally knocked over.
- The power cord is V0-rated flame-retardant for enhanced safety.
- Desendolleu sempre l'escalfador quan no l'utilitzeu o abans de netejar-lo.
- Do not insert objects into any openings on the heater.
- Aquest aparell no està pensat per ser utilitzat per persones (inclosos nens) amb capacitats físiques, sensorials o mentals reduïdes, o amb manca d'experiència i coneixements, tret que hagin rebut la supervisió o instruccions sobre l'ús de l'aparell per una persona responsable de la seva seguretat.

Image: Visual representation of the heater's safety features, including overheat protection, tip-over protection, V0 flame-retardant materials, and a cooler power cord design.
3. Contingut del paquet
Verifiqueu que tots els components siguin presents al paquet:
- Ballu Convection Panel Space Heater
- Control remot
- Portable Casters (for freestanding use)
- Wall-Mount Accessories (for wall installation)
- Manual d'usuari
4. Configuració
4.1 Instal·lació independent
- Carefully unpack the heater and all accessories.
- Attach the portable casters to the base of the heater using the provided hardware. Ensure they are securely fastened.
- Place the heater on a firm, level surface, ensuring adequate clearance from walls and furniture (at least 12 inches from the back and sides, and 36 inches from the front).
4.2 Wall-Mount Installation
- Identify a suitable wall location, ensuring it is structurally sound and clear of electrical wiring or plumbing.
- Using the wall-mount accessories and template (if provided), mark the drilling points on the wall.
- Drill holes and insert wall anchors as required.
- Fixeu el suport de muntatge a la paret.
- Carefully lift the heater and attach it to the wall-mounting bracket. Ensure it is securely locked in place.

Image: Illustration of the two installation methods: wall-mounted and freestanding with casters.
5. Instruccions de funcionament
The Ballu Convection Panel Space Heater offers multiple control options for your convenience.
5.1 Engegada/apagada
- Connecteu l'escalfador a una presa elèctrica estàndard de 120 V.
- Press the power button on the digital control panel or remote control to turn the unit on or off.
5.2 Panell de control digital
The integrated digital panel allows direct control over the heater's settings.
- Ajust de temperatura: Use the '+' and '-' buttons to set your desired temperature between 10°C (50°F) and 30°C (86°F).
- Selecció del mode: Cycle through available heating modes (e.g., ECO, Comfort, Boost) using the mode button.
- Temporitzador: Configureu un temporitzador de 24 hores per a l'apagada automàtica.
- Bloqueig per a nens: Activeu la funció de bloqueig infantil per evitar canvis accidentals a la configuració.
5.3 Control remot
The included remote control provides convenient access to all heater functions from a distance. Insert 2x AAA batteries (not included) into the remote.
- Encès/Apagat
- Ajustar la temperatura
- Seleccioneu el mode de calefacció
- Estableix el temporitzador
- Activeu el bloqueig infantil
5.4 Control d'aplicacions Wi-Fi
Download the 'Smart Life' app to control your heater via Wi-Fi (2.4GHz network required).
- Download the 'Smart Life' app from your device's app store.
- Registreu-vos o inicieu sessió al vostre compte.
- Follow the in-app instructions to add your Ballu heater to your device list.
- Once connected, you can manually adjust the thermostat, set heating schedules, and integrate with third-party voice control systems like Alexa.

Image: Smartphone screen showing the 'Smart Life' app for heater control, highlighting smart control options and personalized scheduling.
5.5 Hedgehog Heating Element
The heater features a patented Hedgehog Heating Element with corrugated fins, designed to increase air contact surface by 36% for efficient heat distribution. This allows the heater to generate warmth within 30 seconds and heat a room up to 250 sq.ft as a primary heat source, or support areas over 500 sq.ft as a supplementary heater.

Imatge: Interna view of the heater highlighting the Hedgehog Heating Element and its design for increased heating efficiency.
5.6 Funcions d'estalvi d'energia
The heater combines an exposed temperature sensor, manually adjustable thermostat, and the efficient all-aluminum heating element to optimize warmth and potentially reduce energy costs by up to 37%.

Image: Close-up of the heater's digital display and external sensor, illustrating its energy-saving capabilities.
5.7 Funcionament silenciós
The Ballu electric heater operates quietly, maintaining the room's natural humidity without drying the air or depleting oxygen.

Image: Heater in a bedroom, emphasizing its silent operation compared to other noise sources.
6. Manteniment
Un manteniment regular garanteix un rendiment òptim i una llarga vida útil del vostre escalfador.
- Neteja: Abans de netejar, desendolleu sempre l'escalfador i deixeu-lo refredar completament. Feu servir un drap suau i sec.amp drap per netejar les superfícies exteriors. No utilitzeu productes de neteja abrasius ni dissolvents.
- Eliminació de pols: Periodically use a vacuum cleaner with a brush attachment to remove dust from the air intake and output grilles.
- Emmagatzematge: Si guardeu l'escalfador durant un període prolongat, assegureu-vos que estigui net i sec. Guardeu-lo en un lloc fresc i sec, preferiblement en el seu embalatge original.
7. Solució De Problemes
Si teniu problemes amb el vostre escalfador, consulteu els següents problemes i solucions habituals:
| Problema | Causa possible | Solució |
|---|---|---|
| L'escalfador no s'encén. | No power, power button not pressed, tip-over switch activated, overheat protection activated. | Check power connection. Press power button. Ensure heater is upright. Allow heater to cool down. |
| L'escalfador no produeix prou calor. | Incorrect temperature setting, air vents blocked, room too large for primary heating. | Increase temperature setting. Clear any obstructions from vents. Consider using as supplementary heat for larger rooms. |
| El comandament a distància no funciona. | Piles esgotades o incorrectament inserides. | Replace batteries (2x AAA). Ensure batteries are inserted with correct polarity. |
| Wi-Fi app not connecting. | Incorrect Wi-Fi password, 5GHz network, distance from router, app issues. | Verify Wi-Fi password. Ensure you are on a 2.4GHz network. Move heater closer to router. Restart app or heater. |
Si el problema persisteix després d'intentar aquestes solucions, poseu-vos en contacte amb l'atenció al client.
8. Especificacions
| Marca | Ballu |
| Número de model | NCA1-4.3-BLANC |
| Color | Lluna Blanca |
| Dimensions del producte | 4.3 "P x 25.2" W x 16.5" H |
| Pes de l'article | 13.22 lliures |
| Sortida de calor | 1500 watts |
| Voltage | 120 Volts |
| Ampedat | 12.5 Amps |
| Cobertura de calefacció | 250 sq.ft (Primary), Over 500 sq.ft (Secondary) |
| Configuració de la temperatura mínima | 10 graus Celsius (50 °F) |
| Configuració de la temperatura màxima | 30 graus Celsius (86 °F) |
| Tipus de cremador | Hedgehog Heating Element |
| Característiques especials | Flame Resistant, Child Lock, Digital Display, Energy Efficient, Overheat Protection, Tip-Over Protection, Noiseless, Programmable Thermostat, Remote Control, Wi-Fi Enabled |
| Tipus de muntatge | Wall Mount, Portable Standing |
9. Garantia i Suport
The Ballu Convection Panel Space Heater comes with a 2-year warranty, ensuring reliable service. The Hedgehog Heating Element is designed for over 20 years of service life under normal use.
For technical support, warranty claims, or any questions not covered in this manual, please contact Ballu customer service through their official website or the contact information provided with your purchase. Please have your model number (NCA1-4.3-WHITE) and purchase date available when contacting support.





