CLELL CR5

Manual d'usuari de la màquina comptadora de diners CARNATION CR5

Mixed Denomination Value Counting with UV/MG/IR/DD Counterfeit Detection

1. Introducció

This manual provides detailed instructions for the setup, operation, and maintenance of your CARNATION CR5 Money Counter Machine. The CR5 is designed for efficient and accurate counting of mixed denomination banknotes, featuring advanced counterfeit detection capabilities.

Key features of the CARNATION CR5 include:

CARNATION CR5 Money Counter Machine front view

Figura 1: Frontal view of the CARNATION CR5 Money Counter Machine, showing the hopper, stacker, and control panel.

2. Guia de configuració

Follow these steps to set up your CARNATION CR5 Money Counter Machine for first use:

  1. Desembalatge: Carefully remove the machine and all accessories from the packaging. Ensure all components are present: main unit, power adapter, external display (if included), and user manual.
  2. Connexió d'alimentació: Connect the power adapter to the machine's power input port located at the rear. Plug the other end into a suitable power outlet.
  3. Pantalla externa (opcional): If using an external display, connect its cable to the RJ11 external display port on the back of the machine.
  4. Printer Connection (Optional): For printing transaction summaries, connect a compatible printer to the external printer port (DB9) on the machine.
  5. Encès: Flip the power switch located on the rear of the machine to the 'ON' position. The machine will perform a self-test and the display will illuminate.
  6. Initial Currency Selection: Upon first power-on or after a reset, you may need to select your desired operating currency (e.g., USD, CAD, MXN). Use the 'CUR MENU' button and navigation keys on the control panel to select and confirm.
posterior view of CARNATION CR5 showing connectivity ports

Figura 2: posterior view of the CR5 machine, highlighting the USB, external printer, power, and RJ11 external display ports.

Video 1: This video provides a detailed overview of the CARNATION CR5, including initial setup steps such as power connection and external display setup. It also demonstrates the user interface and currency selection process.

3. Instruccions de funcionament

The CARNATION CR5 is designed for straightforward operation. Here are the primary functions:

3.1. Mixed Denomination Counting

The CR5 can count and value mixed denominations of supported currencies. Simply place a stack of mixed banknotes into the hopper. The machine will automatically detect the currency and denomination, providing a total value and piece count on the display.

CARNATION CR5 showing multi-currency compatibility

Figure 3: The CR5 machine displaying its multi-currency compatibility, including USD, CAD, BRL, MXN, ARS, and PEN.

3.2. Detecció de falsificacions

The machine is equipped with multiple detection methods to identify counterfeit banknotes:

If a suspicious banknote is detected, the machine will stop, display an error message (e.g., "IMAGE ERROR" or "DENOMINATION ERROR"), and the note will be held in the stacker or rejected. Remove the suspicious note and press 'START/CONFIRM' to resume counting.

Advanced counterfeit detection features of CARNATION CR5

Figure 4: Illustration of the advanced counterfeit detection capabilities of the CR5, including UV, MG, MT, IR, and CIS technologies.

3.3. Batch Counting

To count notes into specific batch sizes (e.g., 100 notes per batch):

  1. Press the 'BATCH' button.
  2. Use the numeric keypad on the display to enter the desired batch quantity.
  3. Press 'SAVE' or 'START/CONFIRM' to confirm.
  4. Place notes in the hopper. The machine will stop once the set batch quantity is reached. Remove the batch and counting will resume automatically for the next batch.

3.4. Add Function

The 'ADD' function allows you to accumulate the total count across multiple runs. Press the 'ADD' button to activate this mode. Each subsequent count will be added to the running total.

3.5. Reporting and Printing

After counting, you can view a detailed report of the transaction. Press the 'REPORT' button to display the breakdown by denomination and total value. If a printer is connected, press the 'PRINT' button to generate a physical summary report.

Video 2: This video demonstrates the CR5's operational modes, including mixed denomination counting, handling of foreign currency, batch setting, and the counterfeit detection process with error indications. It also shows the printer connectivity and report generation.

4. Manteniment

Regular maintenance ensures optimal performance and longevity of your CARNATION CR5 machine.

4.1. Cleaning the Note Path

Dust and paper fibers can accumulate in the note path, affecting counting accuracy and leading to jams. It is recommended to clean the machine regularly, especially after heavy use.

  1. Apagar: Always turn off and unplug the machine before cleaning.
  2. Open Top Cover: Gently lift the top cover of the machine to expose the internal note path and rollers.
  3. Clean Rollers and Sensors: Use a soft brush or a can of compressed air to remove dust and debris from the rollers and sensors. For stubborn dirt, a lint-free cloth lightly dampened with isopropyl alcohol can be used on the rollers.
  4. Tancar la coberta: Once clean, ensure all internal components are properly seated and close the top cover securely.

Video 3: This video segment demonstrates how to access the internal note path for cleaning and jam removal, ensuring easy maintenance of the CR5 machine.

4.2. Jam Removal

In case of a banknote jam:

  1. Apagar: Apagueu la màquina immediatament.
  2. Open Top Cover: Open the top cover as described in the cleaning section.
  3. Remove Jammed Notes: Carefully remove any jammed banknotes. Avoid tearing the notes or forcing them out.
  4. Inspeccionar: Check for any remaining small pieces of paper or debris.
  5. Close Cover and Restart: Close the cover, power on the machine, and resume operation.

5. Solució De Problemes

This section addresses common issues you might encounter with your CARNATION CR5.

ProblemaCausa possibleSolució
La màquina no s'encén.Power cable not connected; power switch off; power outlet issue.Ensure power cable is securely connected. Check power switch is ON. Test power outlet with another device.
"IMAGE ERROR" or "DENOMINATION ERROR" displayed.Counterfeit note detected; note is torn, folded, or damaged; foreign currency mixed in.Remove the detected note. Inspect notes for damage. Ensure only selected currency is being counted. Press 'START/CONFIRM' to resume.
Notes are jamming frequently.Dust/debris in note path; worn rollers; notes are excessively worn or crumpled.Clean the note path and rollers (refer to Maintenance section). Ensure notes are neatly stacked and not excessively worn. Contact support if issue persists.
Inaccurate counting results.Sensors are dirty; notes are not properly aligned in hopper; mixed denominations not set correctly.Clean sensors. Fan and align notes properly before placing in hopper. Ensure correct currency and mixed denomination mode is selected.
Printer not responding.Printer not connected; printer power off; incorrect printer settings.Verify printer cable connection. Ensure printer is powered on. Check printer manual for settings.

6. Especificacions

7. Garantia i Suport

7.1. Informació de la garantia

The CARNATION CR5 Money Counter Machine is backed by a 1 any de garantia covering parts and labor. This warranty ensures reliability and peace of mind for your investment.

7.2. Suport tècnic

For any technical assistance, questions, or support needs, please contact CARNATION's US-based customer support team. Our experts are available to help with years of industry experience.

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