Introducció
This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Microsoft Surface Pro 11. Please read this guide thoroughly to ensure optimal performance and longevity of your device.
Image: The Microsoft Surface Pro 11 tablet displaying the Windows 11 Pro desktop, highlighting its sleek design and touch interface.
Què hi ha a la caixa
Upon unboxing your Microsoft Surface Pro 11, verify that all the following items are present:
- Unitat d'alimentació (PSU)
- Guia d'inici ràpid (QSG)
- Microsoft Surface Pro 11 Device
- Documents de seguretat i garantia
Producte acabatview
The Microsoft Surface Pro 11 is a versatile Copilot+ PC and AI tablet designed for productivity and creativity. Key features include:
- Visualització: 13-inch PixelSense LCD Touchscreen with 2880x1920 resolution, 120Hz dynamic refresh rate, and 1200:1 contrast ratio.
- Processador: 10-Core Qualcomm Snapdragon X Plus with up to 3.4 GHz max multi-core frequency and 4.5 trillion operations per second (TOPS) NPU.
- Gràfics: Integrated Qualcomm Adreno GPU.
- Memòria i emmagatzematge: 16GB RAM and 2TB SSD.
- Sistema operatiu: Windows 11 Professional.
- Connectivitat: Wi-Fi 6 and 2 x USB-C ports.
- Seguretat: Facial recognition and password protection.
- Dimensions: 11.3" L x 8.2" W x 0.37" H.
- Pes: lbs Aproximadament 1.97.
Imatge: Una imatge detallada view of the Snapdragon X Series processor, emphasizing its role in powering the device's AI capabilities.
Image: The Surface Pro 11 displaying its AI-enhanced Studio Camera, with insets showing the front-facing and rear-facing cameras.
Image: The Surface Pro 11 showcasing its display with a vibrant wallpaper, illustrating its long battery life.
Image: The Surface Pro 11 with its iconic 165-degree fluid kickstand extended, demonstrating its adjustable viewangles d'ajust.
Imatge: Un professional lateralfile of the Surface Pro 11, highlighting the dual USB-C ports for connectivity.
Configuració
- Carregueu el dispositiu: Connect the provided Power Supply Unit (PSU) to the charging port on your Surface Pro 11 and plug it into a power outlet. Allow the device to charge for at least 30 minutes before initial use, or until the battery indicator shows sufficient charge.
- Encès: Press and hold the power button located on the side or top edge of the device until the Microsoft logo appears on the screen.
- Configuració inicial de Windows: Follow the on-screen prompts to complete the Windows 11 Pro setup process. This includes selecting your language, connecting to a Wi-Fi network, accepting terms and conditions, and creating a user account.
- Instal·la les actualitzacions: After initial setup, it is recommended to check for and install any available Windows updates to ensure your device has the latest features and security patches. Go to Configuració > Actualització de Windows.
Instruccions de funcionament
Ús de la pantalla tàctil
The Surface Pro 11 features a responsive touchscreen. Use gestures such as tapping, swiping, pinching, and stretching to navigate the interface, open applications, and interact with content.
Connexió a Wi-Fi
- Obert Configuració des del menú Inici.
- Navega a Network & internet > Wi-Fi.
- Toggle Wi-Fi to On and select your desired network from the list.
- Enter the network password if prompted and click Connecta't.
Utilizing Copilot+ AI Features
Your Surface Pro 11 is equipped with Copilot+ AI capabilities, enhancing various tasks:
- Clau de copilot: Press the dedicated Copilot key (if using a compatible keyboard, sold separately) to instantly access AI assistance.
- Recorda: Use the Recall feature to quickly find content you've previously viewed or created on your device.
- Eines creatives: Explore AI-powered features for image creation, editing, and enhanced video calls with auto eye-gaze correction and real-time translation.
Image: The Surface Pro 11 demonstrating the 'Recall' feature, allowing users to instantly find past activities and content.
Image: A close-up of the Copilot key on a keyboard (sold separately), indicating how to access Copilot experiences.
Connecting USB-C Devices
The two USB-C ports support data transfer, video output (up to three 4K monitors at 60Hz), and charging. Simply plug your compatible USB-C accessories into the available ports.
Manteniment
Neteja del dispositiu
- Utilitzeu un drap suau i sense pelusa lleugerament dampnetejat amb aigua o un netejador de pantalles dissenyat específicament per a electrònica.
- Avoid harsh chemicals, abrasive materials, or aerosol sprays directly on the device.
- Gently wipe the screen and chassis.
Cura de la bateria
- Eviteu les temperatures extremes, ja que poden reduir la durada de la bateria.
- For optimal battery health, try to keep the charge level between 20% and 80% when possible.
- If storing the device for an extended period, charge it to about 50% before turning it off.
Actualitzacions de programari
Regularly check for and install Windows updates to ensure your device has the latest security features, performance improvements, and bug fixes. This can be done via Configuració > Actualització de Windows.
Resolució de problemes
El dispositiu no s'encén
- Ensure the device is charged. Connect the PSU and wait a few minutes before attempting to power on again.
- Try a hard reset by holding the power button for 10-15 seconds.
Problemes de connectivitat Wi-Fi
- Restart your Wi-Fi router and the Surface Pro 11.
- Comproveu si altres dispositius es poden connectar a la mateixa xarxa Wi-Fi.
- Vés a Configuració > Xarxa i Internet > Wi-Fi and ensure Wi-Fi is enabled. Try forgetting the network and reconnecting.
Problemes de visualització
- Si la pantalla no respon, prova de reiniciar el dispositiu.
- Comproveu la configuració de la pantalla a Settings > System > Display for resolution or refresh rate issues.
Rendiment lent
- Tanca les aplicacions innecessàries que s'executen en segon pla.
- Assegureu-vos que Windows estigui actualitzat.
- Check storage space; a full drive can impact performance.
For persistent issues, refer to the official Microsoft support weblloc o contacteu amb el servei d'atenció al client.
Especificacions
| Característica | Detall |
|---|---|
| Nom del model | Surface Pro 11 |
| Mida de la pantalla | 13 polzades |
| Resolució de pantalla | 2880 x 1920 |
| Processador | Qualcomm Snapdragon X Plus (10-Core, up to 3.4 GHz) |
| NPU Performance | 4.5 trillion operations per second |
| Gràfics | Qualcomm Adreno GPU (Integrated) |
| RAM | 16 GB |
| Emmagatzematge | SSD de 2 TB |
| Sistema operatiu | Windows 11 Professional |
| Tipus sense fil | Wi-Fi 6 (802.11ax) |
| Ports | 2 x USB-C |
| Característiques de seguretat | Facial recognition, Password Protection |
| Pes de l'article | Aprox. 1.97 kg (0.89 lliures) |
| Dimensions del producte | 28.7 x 20.8 x 0.94 cm de llargada x 8.2 polzades d'amplada x 0.37 polzades d'alçada |
| Color | Platí |
Garantia i Suport
Informació de la garantia
Your Microsoft Surface Pro 11 comes with a 12 mesos de garantia covering manufacturing defects. Please refer to the 'Safety and Warranty documents' included in your product box for full terms and conditions.
Plans de protecció ampliats
Optional extended protection plans are available for purchase to provide additional coverage beyond the standard warranty period:
- Pla de protecció de 2 anys
- Pla de protecció de 4 anys
- Protecció completa (subscripció mensual)
Details on these plans can be found where you purchased your device or on the official Microsoft weblloc.
Atenció al client
For technical assistance, warranty claims, or further inquiries, please visit the official Microsoft Support website or contact their customer service department. Keep your device's serial number handy for faster service.
