1. Introducció
This manual provides detailed instructions for the setup, operation, and maintenance of your Phomemo WiFi Thermal Label Printer Model 249. This printer is designed for efficient and versatile label printing, compatible with various operating systems and e-commerce platforms. Please read this manual thoroughly to ensure proper use and to maximize the printer's performance.

Image: The Phomemo Model 249 printer in operation, demonstrating its capability to print diverse label types such as shipping labels, product information, and custom designs.
2. Contingut del paquet
Verifiqueu que tots els elements que s'enumeren a continuació s'inclouen al vostre paquet:
- 1 Phomemo 249 WiFi label printer
- 1 USB-C Data cable
- 1 Power cord (US/UK/EU) with Adapters
- 10 pcs 4x6 shipping labels
- 1 Guia ràpida
- 1 Adaptador USB-C

Image: All components included in the Phomemo 249 printer package, neatly arranged on a wooden desk.
3. Guia de configuració
3.1 Configuració física
- Connectar l'alimentació: Connecteu el cable d'alimentació a la impressora i després a una presa de corrent.
- Carrega etiquetes: Open the printer cover. Insert the thermal labels with the printable side facing up. Adjust the label guides to fit the width of your labels. Close the cover.
3.2 Instal·lació del programari
The Phomemo 249 printer can be operated via the Labelife mobile app or a Printer Setting Tool for computers.
For Mobile Devices (iOS & Android) - Labelife App
- Descarregar l'aplicació: Scan the QR code or search for "Labelife" in the App Store (iOS) or Google Play Store (Android).
Download Labelife App - Habilita la connectivitat: Turn on Bluetooth and WiFi on your mobile device.
- Connecta la impressora: Open the Labelife app. Select the "Internet Connection" option and choose your printer from the list (e.g., PM-249-WF).
- Configura el WiFi: Enter your WiFi password to connect the printer to your network.

Image: Visual guide demonstrating the steps to connect the printer using the Labelife mobile application.
For Computers (MacOS & Windows) - Printer Setting Tool
- Eina de descàrrega: Visita el lloc web oficial de Phomemo website or the link provided in your quick guide to download the Printer Setting Tool for your operating system (Windows or MacOS).
- USB Connection (Initial Setup): Connect your computer to the printer using the provided USB-C cable. This is often required for the initial WiFi configuration from a computer.
- Configura el WiFi: Use the Printer Setting Tool to select your WiFi network and enter the password. Once configured, the printer will automatically connect to WiFi for future use, eliminating the need for repeated USB connections unless the WiFi settings change.

Image: Instructions for setting up the printer's WiFi connection using the Printer Setting Tool on a computer.
3.3 Opcions de connectivitat
- WiFi (5GHz): Supports fast and reliable wireless printing from Android, iOS, Mac, Windows, and Linux devices. Up to 10 devices can connect simultaneously.
- USB: Provides a direct wired connection for all computer systems, including Chrome OS.
- Bluetooth: Note that Bluetooth is for auxiliary WiFi connection setup only and does not support direct printing.

Image: Visual representation of the printer's versatile connectivity via WiFi and USB, compatible with various operating systems.
4. Guia de funcionament
4.1 Procés d'impressió
Once your printer is connected and labels are loaded, you can initiate printing from your chosen device:
- Prepara el teu document: Open the label file (e.g., PDF, image) on your computer or mobile device.
- Seleccioneu la impressora: In your application's print dialog, select the Phomemo 249 printer.
- Ajustar la configuració: Ensure the label size and orientation are correctly set to match your physical labels.
- Imprimeix: Confirm settings and send the print job to the printer.
4.2 Labelife App Features
The Labelife app provides tools for creating and customizing labels:
- Access a library of free label styles.
- Design custom shipping labels, product tags, and other personalized labels.
- Importa PDF files per imprimir.
- Edit labels with various fonts, shapes, and barcodes.

Image: A smartphone displaying the Labelife app, ready to print a shipping label, with the Phomemo printer in the background.
4.3 Plataformes compatibles
The Phomemo 249 printer is compatible with a wide range of e-commerce and logistics platforms, ensuring accurate label generation for your needs:
- eBay
- Amazon
- Walmart
- Shopify
- USPS
- Etsy
- PayPal
- FedEx
- DHL
- UPS
- I molts més.

Image: A collage of logos from major e-commerce and logistics platforms, highlighting the printer's broad compatibility.
4.4 Label Types and Sizes
The printer supports various label sizes and types, with a printing range from 1 inch to 4.6 inches in width. This includes standard 4x6 inch shipping labels, smaller product labels, and custom shapes.

Image: A display of various label sizes and shapes, such as 4x6 inch, 3x2 inch, and round labels, demonstrating the printer's versatility.
5. Manteniment
5.1 Neteja del capçal d'impressió
Per mantenir la qualitat d'impressió, netegeu regularment el capçal d'impressió:
- Apagueu la impressora i desconnecteu-la de la font d'alimentació.
- Obriu la coberta de la impressora.
- Netegeu suaument el capçal d'impressió amb un bastonet de cotóampamb alcohol fregant.
- Deixeu que el capçal d'impressió s'assequi completament abans de tancar la tapa i tornar a engegar la impressora.
5.2 Atenció general
- Mantingueu la impressora en un entorn net i sense pols.
- Eviteu exposar la impressora a la llum solar directa o a temperatures extremes.
- Feu servir només etiquetes tèrmiques d'alta qualitat per evitar danys al capçal d'impressió.
6. Solució De Problemes
If you encounter issues with your Phomemo 249 printer, refer to the following common problems and solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| Printer not connecting via WiFi | Incorrect WiFi password, printer not on the same network, Bluetooth not enabled (for app setup). | Ensure correct WiFi password. Verify printer and device are on the same 5GHz network. For app setup, enable Bluetooth. Re-run WiFi configuration via Labelife app or Printer Setting Tool. |
| Printer prints blank labels | Incorrect label loading, print head dirty, software settings. | Ensure labels are loaded with the printable side up. Clean the print head (refer to Section 5.1). Check print settings in your software (e.g., ensure image is not set to print in color if it's a monochrome thermal printer). Restart printer and device. |
| Labels are faded or unclear | Low quality labels, dirty print head, incorrect print density settings. | Use high-quality thermal labels. Clean the print head. Adjust print density settings in your printer driver or app. |
| Printer not detected by computer via USB | Faulty USB cable, driver not installed correctly, incorrect USB port. | Try a different USB cable or port. Reinstall the printer driver. Ensure the USB-C adapter is correctly used if needed. |
For further assistance, please contact customer support (refer to Section 8).
7. Especificacions
Key technical specifications for the Phomemo WiFi Thermal Label Printer Model 249:
| Característica | Especificació |
|---|---|
| Nom del model | 249 |
| Marca | Phomemo |
| Tecnologia de connectivitat | USB, Wi-Fi (5GHz) |
| Tecnologia d'impressió | Tèrmica |
| Sortida de la impressora | Monocrom |
| Resolució d'impressió màxima | 203 ppp |
| Velocitat màxima d'impressió (monocrom) | 72 ppm (pàgines per minut) |
| Mida màxima del suport | 4 x 6 polzades |
| Mida del full | 4x6 polzades |
| Capacitat màxima del full d'entrada | 100 |
| Dispositius compatibles | Ordinadors portàtils, PC, telèfons intel·ligents, tauletes |
| Interfície del maquinari | USB tipus C |
| Dimensions del producte | 9 x 14 x 19 polzades |
| Pes de l'article | 3.03 lliures |
| Tipus de tinta de la impressora | Sense tinta (tèrmica) |
| Característica especial | Decal-Printing |
8. Informació de la garantia
The Phomemo WiFi Thermal Label Printer Model 249 comes with a garantia limitada. Please refer to the warranty card included in your package or contact customer support for specific terms and conditions.
9. Atenció al client
For any questions, technical assistance, or support, please contact the Phomemo professional support team:
- Suport telefònic: Available 9:00 AM - 5:00 PM EST, Monday - Friday.
- Suport per correu electrònic: Available for inquiries.
- Xat en directe: Available 7:30 PM - 4:30 AM EST, Monday - Friday.
- Remote Desktop Assistance: Offered for complex issues.
Detailed video tutorials and additional manuals are also available to assist with setup and operation.





