1. Introducció
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your BenQ Zowie U2-DW 4K Wireless Mouse. Please read this manual thoroughly to ensure proper use and to maximize the performance of your device.
2. Informació de seguretat
Observe the following safety guidelines to prevent damage to the device or injury to yourself:
- No exposeu el ratolí a temperatures extremes, humitat ni llum solar directa.
- Eviteu deixar caure o sotmetre el ratolí a forts impactes.
- No intenteu desmuntar ni modificar el ratolí. Això anul·larà la garantia.
- Keep the mouse and its accessories out of reach of children.
- Use only the provided charging cable and receiver.
3. Contingut del paquet
Verifiqueu que tots els elements siguin presents al vostre paquet:
- BenQ Zowie U2-DW 4K Wireless Mouse
- 4K Enhanced Receiver / Charging Dock
- Cable USB-C a USB-A
- Replacement Mouse Skates (3 pairs)
- Guia d'inici ràpid (aquest manual)
4. Producte acabatview
Familiarize yourself with the components of your BenQ Zowie U2-DW mouse.

Figura 4.1: De dalt a baix view of the BenQ Zowie U2-DW 4K Wireless Mouse.

Figura 4.2: lateral view illustrating the ergonomic design and side buttons.

Figura 4.3: A baix view displaying the DPI and Polling Rate switches, and the optical sensor.
- Botons de clic esquerre/dret: Funcionalitat estàndard del ratolí.
- Roda de desplaçament: Per a la funció de desplaçament vertical i clic amb el botó central.
- Botons laterals: Programmable for additional functions (default: forward/back).
- Sensor òptic: High-precision 3950 sensor for accurate tracking.
- Commutador DPI: Located on the bottom, allows adjustment of Dots Per Inch sensitivity.
- Polling Rate Switch: Located on the bottom, allows adjustment of report rate to the computer.
- Interruptor d'encesa/mode: On the bottom, to turn the mouse on/off or switch modes.
- Contactes de càrrega: On the front underside, for use with the enhanced receiver.
5. Configuració
5.1 Connexió del ratolí
The BenQ Zowie U2-DW mouse offers both wireless and wired connectivity.
5.1.1 Wireless Connection (Recommended)
- Connect the 4K Enhanced Receiver to an available USB port on your computer using the provided USB-C to USB-A cable.
- Place the mouse on a flat surface near the receiver.
- Enceneu el ratolí amb l'interruptor d'encesa a la part inferior.
- The mouse is driverless and should be recognized automatically by your operating system.

Figure 5.1: The 4K Enhanced Receiver reduces signal interference for reliable wireless performance.
5.1.2 Connexió per cable
To use the mouse in wired mode, connect the USB-C end of the cable directly to the mouse and the USB-A end to your computer. The mouse will function as a wired device and charge simultaneously.
5.2 Càrrega del ratolí
The 4K Enhanced Receiver also functions as a charging dock.
- Ensure the Enhanced Receiver is connected to your computer via the USB cable.
- Align the charging contacts on the front underside of the mouse with the contacts on the receiver.
- Gently place the mouse onto the receiver. An indicator light on the receiver will confirm charging status.
6. Funcionament del ratolí
6.1 Ajust de DPI
The DPI (Dots Per Inch) setting controls the mouse cursor speed. To adjust the DPI:
- Flip the mouse over to access the bottom panel.
- Locate the DPI switch.
- Press the DPI button to cycle through available DPI settings (e.g., 125, 500, 1000, 3950). An indicator light will typically change color or pattern to show the current setting.

Figure 6.1: Bottom panel controls for DPI and Polling Rate adjustments.
6.2 Ajust de la taxa de sondeig
The polling rate determines how often the mouse reports its position to the computer. Higher polling rates result in smoother tracking but consume more battery.
- Flip the mouse over to access the bottom panel.
- Locate the Polling Rate switch.
- Press the Polling Rate button to cycle through available settings (e.g., 125Hz, 500Hz, 1000Hz, 4000Hz).
6.3 Característiques de disseny ergonòmic
The U2-DW mouse is designed for optimal esports performance and comfort:
- Symmetrical Shape: Provides a balanced feel for various grip styles.
- Inward-Curved Sides: Enhances agility and stability during multi-angle movements.
- Left-Side Curved Design: Reduces thumb angle for faster index finger click speed.
- Accés més fàcil amb el polze: Optimized side button placement for quick and comfortable thumb interaction.

Figure 6.2: Illustration of how the design influences index finger movement and thumb angle.

Figure 6.3: Comparison highlighting the optimized thumb placement on the U2-DW mouse.
7. Manteniment
7.1 Neteja
Per mantenir un rendiment i una higiene òptims:
- Feu servir un drap suau, sec i sense borrissol per netejar la superfície del ratolí.
- Per a la brutícia persistent, lleugerament dampNetegeu el drap amb aigua o una solució de neteja suau. Eviteu productes químics agressius.
- Netegeu el sensor òptic regularment amb un bastonet de cotó per garantir un seguiment precís.
- Do not spray cleaning solutions directly onto the mouse.
7.2 Emmagatzematge
Quan no l'utilitzeu durant períodes prolongats, guardeu el ratolí en un lloc fresc i sec, allunyat de la llum solar directa i de temperatures extremes.
7.3 Cura de la bateria
Per allargar la durada de la bateria:
- Eviteu descarregar completament la bateria amb freqüència.
- Charge the mouse regularly, especially if it will be stored for a long time.
- No exposeu la bateria a altes temperatures.
8. Solució De Problemes
If you encounter issues with your BenQ Zowie U2-DW mouse, refer to the following common problems and solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| Mouse not responding wirelessly | Low battery, receiver disconnected, interference, mouse turned off. | Charge the mouse. Ensure receiver is securely connected. Turn on the mouse. Move receiver closer to mouse or away from other wireless devices. |
| El moviment del cursor és erràtic o brusc | Dirty optical sensor, unsuitable surface, low battery. | Clean the optical sensor. Use a clean, uniform mouse pad. Charge the mouse. |
| El ratolí no es carrega | Receiver not powered, improper alignment on dock, faulty cable. | Ensure receiver is connected to a powered USB port. Re-align mouse on charging dock. Try a different USB cable. |
| Side buttons or scroll wheel not working | Software conflict (unlikely for driverless), physical obstruction. | Ensure no debris is obstructing buttons. Restart your computer. |
Si el problema persisteix després de provar aquestes solucions, poseu-vos en contacte amb el servei d'atenció al client de BenQ.
9. Especificacions
Key technical specifications for the BenQ Zowie U2-DW 4K Wireless Mouse:
- Número de model: U2-DW
- Marca: BenQ
- Color: Negre
- Tecnologia de connectivitat: USB (Wireless via 4K Enhanced Receiver)
- Característica especial: Sense fil
- Tecnologia de detecció de moviment: Optical (3950 Sensor)
- Dimensions del producte: 8.5 x 4.75 x 3.5 polzades
- Pes de l'article: 1.17 lliures
10. Informació de la garantia
BenQ products are covered by a limited warranty. The specific terms and duration of your warranty may vary by region and product. Please retain your proof of purchase for warranty claims.
For detailed warranty information, please visit the official BenQ website or contact your local BenQ customer service.
11. Suport
For further assistance, technical support, or to download the latest firmware (if applicable), please visit the official BenQ support weblloc:
You may also find helpful resources and FAQs on the BenQ Zowie product page.





