WOLFBOX E50

WOLFBOX EV Charger Level 2 50 Amp Manual d'usuari

Model: E50 | Brand: WOLFBOX

1. Introducció

This manual provides essential information for the safe and efficient operation of your WOLFBOX EV Charger Level 2 50 Amp. Please read this manual thoroughly before installation and use, and retain it for future reference. The WOLFBOX EV Charger is designed to provide fast and reliable charging for your electric vehicle, featuring smart controls, a user-friendly display, and robust safety features.

WOLFBOX EV Charger Level 2 50 Amp with charging cable and smartphone app interface

Image 1.1: WOLFBOX EV Charger Level 2 50 Amp, showing the unit, charging cable, and a smartphone displaying the charging app.

2. Informació de seguretat

Your safety is paramount. This device is designed with multiple safety features, but proper installation and usage are critical. Please adhere to the following guidelines:

  • Instal·lació professional: For your safety, the WOLFBOX EV Charger must be installed by a qualified and licensed electrician in accordance with all local and national electrical codes.
  • Tallacircuits: The Level 2 EV Charger 50 Amp requires installation on a dedicated circuit breaker rated at 70A or greater.
  • Certificacions: The EV charger is CSA certified and meets UL safety standards (UL2594 standard), ensuring compliance with rigorous safety requirements.
  • Protecció del medi ambient: The charger features NEMA 4X waterproof protective housing, making it suitable for both indoor and outdoor use and resilient to various weather conditions.
  • Proteccions elèctriques: The unit includes Ground Fault Protection, Over-Current Protection, Leakage Current Protection, Thermal Protection, High Voltage Protection, Low Voltage Protection, Over Charge Protection, and Lightning Protection.
Icons representing various electrical safety protections

Image 2.1: Visual representation of the superior electrical protection features, including ground fault, over-current, leakage current, thermal, high/low voltage, sobrecàrrega i protecció contra llamps.

WOLFBOX EV Charger demonstrating NEMA 4X protection against water, dust, cold, and heat

Image 2.2: The WOLFBOX EV Charger shown in various environmental conditions, highlighting its NEMA 4X waterproof, dustproof, cold-resistant (-22°F), and heat-resistant (122°F) capabilities for outdoor use.

3. Què hi ha a la caixa

Carefully unpack your WOLFBOX EV Charger and ensure all items are present. If any items are missing or damaged, please contact customer support.

  • Level 2 EV Charger Unit
  • Porta connectors
  • Suport de muntatge a la paret
  • 1 Management Card and 2 RFID Charging Cards
  • Manual d'usuari (aquest document)
  • Ampetiqueta erage
  • Cargol autorroscant (x11)
  • Tub d'expansió de plàstic (x11)
  • Machine Screw (x2)
  • Anti-theft Locking Piece
Diagram showing all components included in the WOLFBOX EV Charger package

Image 3.1: An illustration of all components included in the WOLFBOX EV Charger package, such as the charger unit, cables, mounting hardware, RFID cards, and documentation.

4. Guia d'instal·lació

The WOLFBOX EV Charger is designed for hardwired installation. Due to the electrical requirements and safety considerations, professional installation by a certified electrician is mandatory.

4.1 Llista de comprovació prèvia a la instal·lació

  • Ensure you have a dedicated 240V circuit with a 70A or greater circuit breaker.
  • Select a suitable indoor or outdoor location for mounting, considering cable reach (25ft cable provided).
  • Confirmeu que tot el contingut del paquet sigui present i no estigui danyat.

4.2 Muntatge del carregador

  1. Use the provided wall mount bracket as a template to mark drilling points on the wall.
  2. Drill holes and insert plastic expansion tubes.
  3. Secure the wall mount bracket using the self-tapping screws.
  4. Mount the charger unit onto the bracket.
  5. Install the connector holder nearby for convenient cable management.

4.3 Electrical Wiring (Professional Electrician Only)

The hardwired connection involves connecting the charger's input wires directly to your home's electrical panel. This process requires specialized knowledge and tools. Your electrician will:

  • Turn off power at the main breaker.
  • Route the electrical conduit and wiring to the charger's location.
  • Connect the charger's wires (L1, L2, Ground) to the appropriate terminals in the electrical panel.
  • Ensure all connections are secure and meet local electrical codes.
  • Restore power and test the installation.
An electrician installing an EV charger's wiring in an electrical panel

Image 4.1: A professional electrician performing the hardwired installation of an EV charger, emphasizing the need for expert service.

5. Instruccions de funcionament

The WOLFBOX EV Charger offers multiple ways to manage your charging sessions.

5.1 Smart Display Overview

The 4.3-inch LCD screen on the charger displays real-time charging information, including:

  • Charging Rate (kW)
  • Temps de càrrega
  • Voltage (V)
  • Corrent (A)
  • Charged Amount (kWh)
  • Temperatura
Close-up of WOLFBOX EV Charger's smart display and RFID card

Imatge 5.1: Una imatge detallada view of the WOLFBOX EV Charger's 4.3-inch smart LCD display showing charging status, and an RFID card being used for authentication.

5.2 mètodes de càrrega

You can initiate and manage charging using the following methods:

  • Endoll i càrrega: Simply connect the J1772 connector to your EV, and charging will begin automatically.
  • Targeta RFID: Tap one of the provided RFID cards on the charger's sensor to start or stop a charging session. This prevents unauthorized use.
  • Control d'aplicacions mòbils: Connect the charger to your home Wi-Fi network and download the WOLFBOX app to unlock advanced features.

5.3 Mobile App Features

The WOLFBOX mobile app provides comprehensive control and monitoring capabilities:

  • Real-time Charge Monitoring: View live charging data, including power, voltage, corrent i temperatura.
  • Càrrega programada: Set specific start and end times for charging sessions, ideal for utilizing off-peak electricity rates.
  • Adjustable Charge Power: Customize the current intensity (e.g., 16A to 50A) to suit your needs or optimize battery life.
  • Remote Charging Control: Inicia o atura sessions de càrrega des de qualsevol lloc.
  • Multi-user Access Management: Share device control with multiple users in your household.
  • Control de veu: Integrate with Alexa and Google Assistant for convenient voice commands.
  • Comprehensive Charging Data: Access historical charging statistics and monitor electricity usage with graphs.
  • Configuració personalitzada: Customize temperature and cost units, input vehicle details, and control the indicator light.
Diagram illustrating various smart app integration features for the EV charger

Image 5.2: A visual breakdown of the smart app's functionalities, including real-time monitoring, scheduled charging, adjustable power, remote control, multi-user access, and integration with voice assistants.

6. Compatibilitat

The WOLFBOX EV Charger is universally compatible with all electric vehicle models that use the SAE J1772 charging standard.

  • J1772 Standard: Compatible with the vast majority of EVs in North America.
  • Tesla Vehicles: Tesla EVs require a specific adapter to be compatible with the J1772 connector. Please contact WOLFBOX customer service to inquire about obtaining a Tesla adapter.
WOLFBOX EV Charger connected to a white Tesla, illustrating universal compatibility

Image 6.1: The WOLFBOX EV Charger installed and connected to a white electric vehicle, demonstrating its compatibility with various EV models, including Tesla with an adapter.

7. Manteniment

To ensure the longevity and optimal performance of your WOLFBOX EV Charger, follow these simple maintenance guidelines:

  • Neteja regular: Periodically wipe down the charger unit and cable with a soft, damp tela. Eviteu utilitzar productes químics aggressivs o netejadors abrasius.
  • Inspect Cable and Connector: Regularly check the charging cable and J1772 connector for any signs of wear, damage, or fraying. If damage is observed, discontinue use and contact customer support.
  • Mantenir clar: Ensure the area around the charger is free from obstructions to allow for proper ventilation.
  • Actualitzacions de programari: The charger supports OTA (Over-The-Air) updates. Ensure your charger's firmware is up-to-date via the mobile app for the best performance and latest features.

8. Solució De Problemes

If you encounter any issues with your WOLFBOX EV Charger, please refer to the following common troubleshooting steps. If the problem persists, contact customer support.

8.1 Problemes comuns i solucions

  • El carregador no s'encén:
    - Check the circuit breaker in your electrical panel to ensure it hasn't tripped.
    - Verify that the charger is securely hardwired. If unsure, consult your electrician.
  • Charging Not Initiating:
    - Ensure the J1772 connector is fully and securely plugged into your EV's charging port.
    - If using RFID, ensure the card is correctly tapped and recognized.
    - Check the mobile app for any error messages or paused charging schedules.
    - For Tesla vehicles, confirm the adapter is correctly seated and functional.
  • Velocitat de càrrega lenta:
    - Verify the current setting in the mobile app; ensure it's set to your desired amperage.
    - Check your vehicle's charging settings, as some EVs allow you to limit charging speed.
    - Ensure your home's electrical system can deliver the full 50 Amp capacitat.
  • Problemes de connectivitat de l'aplicació:
    - Ensure your charger is within range of your Wi-Fi router.
    - Restart your Wi-Fi router and the charger.
    - Check for app updates on your smartphone.
  • Missatge d'error a la pantalla:
    - Note down the specific error code or message displayed.
    - Refer to the full user manual (PDF) for a detailed list of error codes and their solutions.
    - If the issue is not resolved, contact customer support with the error details.

9. Especificacions

Technical details for the WOLFBOX EV Charger Level 2 50 Amp (Model E50).

CaracterísticaDetall
ModelE50
Potència de sortidaFins a 12 kW
Sortida actual16A/24A/32A/40A/48A/50A (Adjustable)
Entrada Voltage200-240 V CA.
Classificació del disjuntor70A or Greater (Required)
Longitud del cable25 peus
Tipus de connectorSAE J1772
Tipus d'instal·lacióCablejat
Tipus de muntatgeMuntatge de paret
Classificació de proteccióNEMA 4, IP66 (Waterproof, Dustproof)
Temperatura de funcionament-22 °F a 122 °F (-30 °C a 50 °C)
ConnectivitatWi-Fi (2.4 GHz 802.11 b/g/n), Bluetooth
Mostra4.3-inch Smart LCD
Certificacions de seguretatCSA, FCC, Energy Star
Dimensions12.68" x 7.46" x 4.76"
Pes de l'article13.45 lliures
Upgrade CapabilityOTA (Over-The-Air) updates
Detailed specifications table for the WOLFBOX EV Charger

Image 9.1: A comprehensive table outlining the technical specifications of the WOLFBOX EV Charger, including power, voltage, current, and dimensions.

Diagram showing the dimensions of the WOLFBOX EV Charger

Image 9.2: A visual representation of the WOLFBOX EV Charger's dimensions, including width, height, and depth.

10. Garantia i assistència

WOLFBOX es compromet a oferir productes d'alta qualitat i un excel·lent servei al client.

10.1 Informació de la garantia

Your WOLFBOX EV Charger comes with a 36 mesos de garantia des de la data de compra, que cobreix els defectes de fabricació. Conserveu el comprovant de compra per a reclamacions de garantia.

10.2 Atenció al client

For any questions, technical assistance, or warranty claims, please contact WOLFBOX customer support:

  • Atenció al client 24/7: Dedicated assistance is available anytime you need it.
  • Assistència de per vida: WOLFBOX is committed to supporting you for the life of your product.

Consulteu la pàgina oficial de WOLFBOX website or your purchase documentation for specific contact methods (email, phone, etc.).

WOLFBOX customer support and reliability features

Image 10.1: Highlighting WOLFBOX's commitment to customer support, including 24/7 assistance, lifetime product support, and OTA updates for continued reliability.

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