1. Introducció
This manual provides essential information for the safe and efficient installation, operation, and maintenance of your TURBRO Greenland 12,000 BTU Ductless Mini Split Inverter AC with Heat Pump. Please read this manual thoroughly before installation and use, and retain it for future reference.
Característiques principals:
- Powerful Heating and Cooling: Utilizes inverter technology for efficient operation in extreme temperatures, cooling up to 131°F and heating down to -13°F. Achieves fast cooling in 30 seconds and heating in 60 seconds.
- Eficiència energètica: Features a 23 SEER2 rating, ensuring lower electricity consumption and potential eligibility for federal tax credits.
- Funcionament silenciós: Designed for low noise levels, with a minimum noise level of 27 decibels.
- Long Distance Air Blowing: A large drum-shaped impeller fan provides efficient air circulation across areas up to 750 sq.ft.
- WiFi-Enabled Control: Allows convenient control via a smartphone application.
- Funció de deshumidificador: Includes a built-in dehumidifier for improved air quality.
2. Què hi ha a la caixa
Your TURBRO Greenland Mini Split system is typically delivered in two separate boxes. Please verify all packages upon delivery to ensure all components are received before scheduling installation or beginning the installation process.

Figure 1: TURBRO Greenland Mini Split system components.
Box One (Indoor Unit & Accessories):
- Unitat interior
- Manual d'usuari
- Cable de senyal
- Remote & AAA Battery
- Junta de drenatge
- Titular de control remot
- Cargols
- Placa de muntatge
- Peus de goma
- Placa guia
- Drain Hose (for indoor unit)
Box Two (Outdoor Unit & Installation Kit):
- Unitat exterior
- Drain Hose (for outdoor unit)
- Tub de refrigerant (16.4 peus)
- Màniga de paret
- Cinta aïllant
- Goma de segellar
3. Configuració i instal·lació
The TURBRO Greenland Mini Split AC is designed for easy installation with a step-by-step guide and numbered wiring diagram. However, professional installation is recommended to ensure optimal performance and safety.
Video 1: TURBRO Greenland Ductless Mini Split AC Installation Guide. This video provides a visual walkthrough of the installation process.
3.1 Instal·lació de la unitat interior
- Mounting Plate Placement: Use the provided cardboard template to mark the position for the indoor unit's mounting plate on the wall. Ensure adequate clearance: approximately 8 inches from the ceiling and 14 inches from adjacent walls. Use a level to ensure proper alignment.
- Forats de perforació: Drill pilot holes for the mounting plate screws. For brick or concrete walls, use appropriate masonry drill bits and anchors. For drywall, locate studs or use heavy-duty drywall anchors rated for the unit's weight.
- Placa de muntatge segura: Attach the mounting plate securely to the wall using the appropriate screws.
- Drill Conduit Hole: Drill a large hole (typically 2.5-3 inches in diameter) through the wall for the refrigerant lines, drain hose, and electrical cables. Ensure this hole is angled slightly downwards towards the exterior to facilitate drainage.
- Electrical Wiring (Indoor Unit): Open the front panel of the indoor unit. Locate the electrical terminal block. Connect the power wires from the outdoor unit to the corresponding terminals (L, N, 1, 2, 3, Ground) as indicated in the wiring diagram. Secure the wires with the cable clamp.
- Wrap Lines: Bundle the refrigerant lines, electrical cable, and drain hose together using insulation tape. This protects them and facilitates passage through the wall.
- Muntar la unitat interior: Carefully feed the bundled lines through the wall hole. Lift the indoor unit and hook it onto the top of the mounting plate, then gently push the bottom until it snaps into place. Ensure the unit is level and securely attached.
3.2 Col·locació de la unitat exterior
- Selecció del lloc: Choose a suitable, level location for the outdoor unit. Ensure at least 12 inches of clearance from the back of the unit to any wall and 20 inches on either side for proper airflow and maintenance.
- Install Rubber Feet: Attach the provided rubber feet to the base of the outdoor unit. These help reduce vibration and noise.
- Electrical Wiring (Outdoor Unit): Open the wiring cover on the outdoor unit. Connect the electrical wires from the indoor unit and the main power supply to the corresponding terminals (L, N, 1, 2, 3, Ground) as per the wiring diagram. Use liquid-tight conduit for the main power supply for safety and weather protection.
- Connecteu les línies de refrigerant: Carefully bend the pre-charged refrigerant lines from the indoor unit to align with the outdoor unit's service ports. Remove protective caps and hand-tighten the flare nuts. Use two wrenches to tighten them to the specified torque.
- Connecteu la mànega de desguàs: Connect the outdoor unit's drain hose to the designated port.
3.3 Posada en marxa del sistema
- Vacuum the System: Connect a vacuum pump and gauge set to the low-pressure service port. Run the vacuum pump for at least 15 minutes to remove air and moisture from the refrigerant lines. Close the low-pressure port and monitor the gauge for at least 15 minutes to ensure no leaks are present (the reading should remain at -0.1 MPa).
- Release Refrigerant: If the system holds a vacuum, release a small amount of refrigerant into the lines for a leak check. Open the low-pressure valve for 5 seconds, then close it. Apply soapy water to all connections; if bubbles appear, there is a leak that needs to be addressed.
- Fully Open Valves: If no leaks are detected, fully open both the low and high-pressure valves to release the refrigerant into the system. Replace all protective caps.
- Encès: Turn on the dedicated 20-amp circuit breaker in your electrical panel. Your AC unit is now ready for operation.
4. Instruccions de funcionament
Your TURBRO Greenland Mini Split offers various operating modes and convenient control options.
4.1 Opcions de control
- Comandament a distància: Use the included remote control to adjust settings, change modes, and set timers.
- WiFi-Enabled App: Download the dedicated smartphone app to control your unit remotely. This allows you to adjust settings from anywhere.
4.2 Modes de funcionament
- Mode fresc: Provides powerful cooling, quickly lowering room temperature.
- Mode de calor: Offers efficient heating, even in cold outdoor conditions.
- Mode deshumidificador: Reduces humidity levels in the room for increased comfort.
- Mode de ventilador: Fa circular l'aire sense escalfar ni refredar.
5. Manteniment
Un manteniment regular garanteix un rendiment òptim i una llarga vida útil de la unitat.
5.1 Neteja del filtre
The indoor unit's air filters are easily accessible for cleaning:
- Obriu suaument el panell frontal de la unitat interior.
- Traieu els filtres d'aire.
- Clean the filters using a vacuum cleaner or by washing them with lukewarm water.
- Deixeu que els filtres s'assequin completament abans de tornar-los a inserir.
- Tanqueu el panell frontal de manera segura.
6. Solució De Problemes
If you encounter issues with your unit, refer to the following common troubleshooting steps. For persistent problems, contact customer support.
- La unitat no s'encén: Check the power supply and ensure the circuit breaker is ON. Verify all electrical connections are secure.
- Refrigeració/calefacció insuficient: Ensure air filters are clean. Check for obstructions around indoor and outdoor units. Verify correct mode and temperature settings.
- Sorolls inusuals: Minor noises during operation are normal. Excessive or unusual noises may indicate an issue; consult the full user manual or customer support.
- Fuga d'aigua: Check if the drain hose is properly installed, free of kinks, and not clogged.
7. Especificacions
| Característica | Detall |
|---|---|
| Marca | TURBRO |
| Model | Greenland-12K115 |
| Capacitat de refrigeració | 12,000 BTU |
| Capacitat de calefacció | 12,000 BTU |
| Àrea de cobertura | Fins a 750 metres quadrats |
| Classificació SEER2 | 23 |
| Voltage | 115 V |
| Wattage | 920W |
| Nivell de soroll (mín.) | 27 decibels |
| Refrigerant | R454B |
| Característiques especials | Dehumidifier, Fast Cooling, Heating & Cooling, Inverter Compressor, WiFi Enabled |
| Certificació energètica | Certificació Energy Star |
| Dimensions de la unitat interior | 36.2"W x 12.1"H x 7.7"D (approximate, inferred from image) |
| Dimensions de la unitat exterior | 28.7"W x 21.7"H x 12.0"D (approximate, inferred from image) |
8. Garantia i assistència
8.1 Informació de la garantia
The TURBRO Greenland Mini Split Inverter AC comes with a 24-month warranty. Please refer to the full warranty details in the included User Manual for terms and conditions.
8.2 Atenció al client
For technical assistance, troubleshooting, or warranty claims, please contact TURBRO Customer Support. Contact information can be found in your User Manual or on the official TURBRO weblloc.





