1. Introducció
This user manual provides essential information for the safe and efficient installation, operation, and maintenance of your Marstek Venus-E 5.12 kWh All-in-One Solar Energy Storage System. Please read this manual thoroughly before using the product and keep it for future reference. Adhering to these guidelines will ensure optimal performance and extend the lifespan of your device.
The Marstek Venus-E is designed to store solar energy, optimize energy costs, and provide reliable power for various applications, from balcony power plants to larger household systems.
2. Instruccions de seguretat
AVÍS: Si no es segueixen aquestes instruccions de seguretat, es poden produir descàrregues elèctriques, incendis, lesions greus o danys materials.
- Always disconnect the system from all power sources before performing any installation, maintenance, or troubleshooting.
- Només personal qualificat ha d'instal·lar i mantenir aquest equip.
- Do not expose the unit to excessive moisture, rain, or direct water spray. The unit has an IP65 rating, but proper installation is crucial.
- Assegureu-vos una ventilació adequada al voltant de la unitat per evitar el sobreescalfament.
- Do not disassemble, repair, or modify the unit yourself. Contact authorized service personnel.
- Mantingueu els materials inflamables allunyats de la unitat.
- Assegureu-vos que totes les connexions elèctriques siguin segures i que compleixin amb els codis elèctrics locals.
- Do not insert foreign objects into any openings of the unit.
3. Producte acabatview
The Marstek Venus-E is a compact and powerful all-in-one solar energy storage solution. It features a robust design suitable for various environments and offers intelligent energy management capabilities.
3.1 Característiques clau
- Capacitat: Base storage capacity of 5.12 kWh, expandable up to 20.48 kWh.
- Durabilitat: IP65 protection class, ensuring reliable performance in demanding environmental conditions.
- Temperatura de funcionament: Wide operating temperature range from -20°C to +55°C.
- Eficiència: Optimizes energy costs by charging during off-peak hours and utilizing stored energy during peak times.
- Seguiment: Real-time monitoring and control via the Marstek App, allowing for energy trading and excess energy negotiation.
- Durada de la bateria: Features an ESS-class LFP storage battery with over 6000 charge cycles and an estimated lifespan of 15 years.
- Intelligent Management: Equipped with an Intelligent Battery Management System (BMS) for enhanced safety and performance.
- Instal·lació: Designed for quick 5-second plug & play installation.
- Potència de seguretat: Provides 2.5 kW backup power capacity for uninterrupted supply.
3.2 Product Components and Indicators
The main unit includes various ports and indicators for status monitoring and connectivity.

Figura 3.1: Frontal view of the Marstek Venus-E unit, highlighting the 5120Wh capacity and status indicators (MAIN, SRO, BACKUP, BATTERY, CT, WIFI, BT).

Figure 3.2: Illustration of the 5kW high-performance plug-and-play storage system, showing AC-coupled energy storage and island operation for grid-independent use. Also highlights IP65 rating and 10-year warranty.

Figura 3.3: Detallada view of the reliable and durable battery, intelligent BMS (Battery Management System), and IP65 waterproof design. Shows internal battery cells and cooling system.
4. Configuració i instal·lació
The Marstek Venus-E is designed for quick and easy installation. Follow these steps for a successful setup.
4.1 Desembalatge i inspecció inicial
- Carefully unpack the unit and all accessories from the packaging.
- Inspect the unit for any visible damage. If damage is found, do not proceed with installation and contact customer support.
- Assegureu-vos que hi hagi tots els components que figuren a la llista d'embalatge.
4.2 Col·locació
Choose a suitable location for the Venus-E unit. Consider the following:
- Ventilació: Assegureu-vos que hi hagi un flux d'aire adequat al voltant de la unitat.
- Medi ambient: While IP65 rated, avoid direct exposure to extreme weather conditions if possible. The unit can be placed in various locations such as a garden, balcony, garage, or living room.
- Estabilitat: Place the unit on a flat, stable surface. Attach the provided wheels for easy mobility if desired.

Figura 4.1: Examples of flexible energy supply locations for the Marstek Venus-E, including garden, balcony, garage, and living room setups.
4.3 Electrical Connection (Plug & Play)
The Venus-E is designed for simple plug & play installation, often taking as little as 5 seconds for initial setup.
- Connect the AC input cable from your solar inverter or grid connection to the designated AC input port on the Venus-E.
- Connect the AC output cable from the Venus-E to your household electrical system or designated loads.
- Assegureu-vos que totes les connexions estiguin segures abans de continuar.

Figure 4.2: Illustration demonstrating the 5-second plug & play installation process and the backup power connection with 2.5 kW capacity.
4.4 Marstek App Setup
For real-time monitoring and advanced control, download and set up the Marstek App.
- Download the "Marstek" app from your smartphone's app store (iOS or Android).
- Obriu l'aplicació i seguiu les instruccions a la pantalla per crear un compte o iniciar sessió.
- Use the app's pairing function (via Dual Bluetooth and WiFi modules) to connect to your Venus-E unit.
- Once connected, you can monitor energy flow, battery status, and configure operating modes.

Figure 4.3: Screenshot of the Marstek App interface, showing options for energy trading mode, self-adjustment mode, and manual mode, along with real-time data display.
5. Funcionament
The Marstek Venus-E offers flexible operation modes to optimize your energy usage.
5.1 Operating Modes via Marstek App
The Marstek App provides comprehensive control over your energy storage system:
- Energy Trading Mode: Allows for automated charging and discharging based on electricity tariffs, optimizing cost savings.
- Self-Adjustment Mode: The system intelligently adapts to your energy consumption patterns.
- Mode manual: Provides direct control over charging and discharging parameters.
The app also displays real-time data such as power input/output, battery charge level, and cumulative energy discharged.

Figure 5.1: Diagram illustrating how the Venus-E optimizes energy costs by charging when electricity is cheap (e.g., at night) and discharging when it's expensive (e.g., during the day).
5.2 Backup Power Function
En el cas d'una graella outage, the Venus-E can provide backup power to connected loads. Ensure critical appliances are connected to the designated backup output. The system offers 2.5 kW backup capacity.
6. Manteniment
Regular maintenance ensures the longevity and optimal performance of your Marstek Venus-E system.
- Càrrega regular: To maintain optimal performance and battery lifespan, charge the battery at least every three months, even if it is not currently in use.
- Neteja: Periodically clean the exterior of the unit with a soft, dry cloth. Do not use abrasive cleaners or solvents. Ensure vents are clear of dust and debris.
- Inspecció: Inspeccioneu regularment els cables i les connexions per detectar qualsevol signe de desgast o dany.
- Actualitzacions de programari: Keep the Marstek App updated to the latest version to benefit from new features and performance improvements.
7. Solució De Problemes
This section addresses common issues you might encounter with your Marstek Venus-E system. For problems not listed here, please contact customer support.
| Problema | Causa possible | Solució |
|---|---|---|
| La unitat no s'encén. | No power input; main switch off; faulty cable. | Check AC input connection; ensure main power switch is ON; inspect cables for damage. |
| Red warning light illuminated. | Internal fault; short circuit; overcurrent. | Disconnect from power, wait 5 minutes, then reconnect. If the light persists, contact support. Do not attempt to open the unit. |
| Marstek App not connecting. | Bluetooth/WiFi off; unit not in pairing mode; app outdated. | Ensure Bluetooth/WiFi is enabled on your device and the Venus-E. Restart the app and unit. Update the app to the latest version. |
| Battery not charging/discharging. | Incorrect operating mode; solar input insufficient; grid connection issue. | Check operating mode in the app. Verify solar panel connection and output. Ensure grid connection is stable. |
8. Especificacions
Technical specifications for the Marstek Venus-E 5.12 kWh system.
| Categoria | Paràmetre | Valor |
|---|---|---|
| Model & Battery Information | Model | VENUS-E |
| Voltage | 51.2 V (16S) | |
| Capacitat | 5120 Wh | |
| Cycle Life (Cycles) | >6000 (25 °C) | |
| Tipus de bateria | LiFePO₄ | |
| DOD (Depth of Discharge) | 90% | |
| AC Input/Output (On-Grid) | Potència nominal d'entrada | 2.5kVA / 800VA |
| Potència de sortida nominal | 2.5kVA / 800VA | |
| Fase Operativa | 1 / H / PE | |
| Voltage | 230 V | |
| Grid Voltage Rang | 187 V - 253 V | |
| Freqüència nominal de la xarxa | 50 Hz | |
| Corrent de sortida nominal de la xarxa | 10.9A | |
| Factor de potència | >0.99 (Standard) / 0.8 leading - 0.8 lagging (adjustable) | |
| Backup (Off-Grid) | Potència de sortida nominal | 2.5 kVA |
| Màx. Potència de sortida aparent | 3.5 kVA | |
| Voltage | 230 V | |
| Corrent nominal de sortida | 10.9A | |
| Vol. De sortida nominaltage Freqüència | 50 Hz | |
| Efficiency & Protection | Max. AC Side Efficiency | >93.5% |
| Nivell de protecció | I | |
| General & Environmental | Interval de temperatura de funcionament | -20°C ~ +55°C (Storage: -30°C ~ +85°C) |
| Humitat relativa | 0 - 95% | |
| Tipus de protecció | IP65 | |
| Refrigeració | Convecció natural | |
| Màx. Altitud de funcionament | 2000 m | |
| Estàndard de connexió a la xarxa | NFEN50549-1, VDE4105/0124,G98,CEI0-21,PETREL,PN-EN50549-1/-2,TORRES,UNI217001/217002,NT5631, AS47772 | |
| Regulation/EMC | IEC62040,IEC62477,IEC/EN 61000-6-1/-2/-3/-4,IEC/EN 61000-3-2/-3,EN 300 328,EN 301 489 -1 / -17, EN 50665, CB 62619 | |
| Dimensions & Connectivity | Dimensions | 560 x 201 x 890 mm |
| Pes | 60 ± 0.5 kg | |
| Grid-Tied AC Connection | Three-pole household plug (Euro 16A) | |
| Interfície de comunicació compatible | WiFi & Bluetooth & RS485 (Waterproof Aviation Plug) |
Figure 8.1: Detailed technical specifications of the Marstek Venus-E.
9. Garantia i Suport
Marstek is committed to providing high-quality products and excellent customer service.
- Garantia: The Marstek Venus-E comes with a 10-year warranty, ensuring peace of mind regarding your investment. The battery itself has an estimated lifespan of 15 years.
- Manual en línia: For the latest version of the product manual and additional resources, please visit the official product page: Marstek Venus-E Online Manual
9.1 Informació de contacte
For technical support, warranty claims, or any inquiries, please contact Marstek Energy Co., Limited:
- Adreça: BLDG#A, Changfang Industrial Park, No.2 Guihua 5th Road, Pingshan District, Shenzhen, Guangdong, China
- Tel: 86-755-28398778
- Correu electrònic: market@marstekenergy.com
- Web: www.marstekenergy.com

Figure 9.1: Marstek Energy Co., Limited contact details and a QR code for the product manual.





