Introducció
This manual provides detailed instructions for the installation, operation, and maintenance of your Waterdrop X12-Alkaline Mineral pH+ Tankless Reverse Osmosis System. Please read this manual thoroughly before installation and retain it for future reference.
The Waterdrop X12-Alkaline system is designed to provide purified, alkaline mineralized water directly from your tap, featuring an 11-stage filtration process and a 1200 GPD (Gallons Per Day) rapid flow rate. It is certified by IAPMO R&T against NSF/ANSI 42, 58, and 372 standards.
Informació important de seguretat
- Assegureu-vos que totes les connexions estiguin ben fixades per evitar fuites.
- No l'utilitzeu amb aigua microbiològicament insegura o de qualitat desconeguda sense una desinfecció adequada abans o després del sistema.
- Faucet installation requires drilling holes in the countertop. Exercise caution and use appropriate tools.
- The system requires under-sink electricity. Ensure a grounded outlet is available.
- Not recommended for direct use with well water without a pre-filtration system.
- Use only the provided faucet. Do not connect directly to the main water supply pipe.
- The machine is not suitable for connecting to the kitchen's main faucet.
For detailed safety guidelines, refer to the full product documentation.
Contingut del paquet
Verifiqueu que tots els components siguin presents abans de començar la instal·lació.
- Waterdrop X12-Alkaline RO System Unit
- Smart Digital Faucet (Black)
- Filter Cartridges (Pre-sediment, Carbon Block, RO Membrane, Alkaline Mineral)
- Tubing and Connectors
- Vàlvula de selló de drenatge
- Adaptador d'aigua d'alimentació
- Manual d'usuari
- Other installation accessories (e.g., wrench, clips)
Producte acabatview
Característiques clau
- 1200 GPD Rapid Flow: Provides instant purified water without a storage tank.
- 11-Stage Filtració: Includes a 0.0001µm RO membrane for comprehensive contaminant reduction.
- Alkaline Mineralization: Infuses beneficial minerals (Ca, Mg) and adjusts pH to 7.5±.
- Smart Digital Faucet: Displays TDS levels, filter life, and offers quantitative water output.
- Disseny sense tanc: Saves under-sink space and prevents secondary contamination.
- 3:1 Pure to Drain Ratio: Efficient water usage.
- NSF/ANSI Certified: Meets standards 42, 58, and 372 for performance and lead-free materials.
Components del sistema

The main unit houses the filtration cartridges and pump. The smart faucet provides purified water and displays system status.
Configuració i instal·lació
Installation typically takes less time than traditional tank systems. Ensure you have adequate under-sink space and an electrical outlet.
Llista de verificació prèvia a la instal·lació
- Confirmeu que hi hagi tot el contingut del paquet.
- Measure under-sink cabinet dimensions to ensure fit (18.2"L x 6.25"W x 16.72"H).
- Locate a suitable position for the smart faucet, potentially requiring a new hole in the countertop (approx. 1 inch diameter).
- Identify a drain pipe location for the drain saddle valve (vertical or horizontal pipe before the trap).
- Ensure a dedicated power outlet is available under the sink.
Passos d'instal·lació (més enllà)view)
- Prepare the Faucet Hole: If a new hole is needed, drill it carefully.
- Install the Smart Faucet: Secure the faucet to the countertop.
- Connect Feed Water Adapter: Install the adapter to your cold water line.
- Install Drain Saddle Valve: Attach to the drain pipe.
- Connexió de tubs: Route and connect the various tubes (feed water, purified water to faucet, drain line) to the main unit and faucet.
- Instal·lar filtres: Insert the filter cartridges into their designated slots.
- Encès: Plug the system into a grounded electrical outlet.
- Netegeu el sistema: Perform an initial flush cycle (approximately 35 minutes) as per the system's instructions to prepare it for use.

Nota: For detailed step-by-step instructions, refer to the included installation guide.
Instruccions de funcionament
Distribució d'aigua
The smart digital faucet allows for easy water dispensing.
- Dispensació manual: Press the dispense button on the faucet to start and stop water flow.
- Quantitative Dispense: Use the adjustable volume knob on the faucet to select a desired water quantity, then press the dispense button. The system will automatically stop when the selected volume is reached.
Faucet Display Information
The smart faucet display provides real-time information:
- TDS Monitor: Shows the Total Dissolved Solids (TDS) level of the purified water.
- Filter Life Reminder: Indicates the remaining life of each filter cartridge (F1, F2, F3). Replace filters when indicated.
- UV Sterilization Indicator: Confirms the UV light is active, ensuring water sterility.

Manteniment
Substitució del filtre
The system's smart faucet will indicate when filters need replacement. Regular filter replacement is crucial for optimal performance and water quality.
| Tipus de filtre | Número de model | Vida útil estimada |
|---|---|---|
| Pre-Sediment & Carbon Block Filter | WD-F2 | 6 mesos |
| Alkaline Mineral Filter | WD-F1A | 12 mesos |
| Filtre de membrana RO | WD-X12-F3 | 24 mesos |
Procediment de substitució:
- Tanqueu el subministrament d'aigua al sistema.
- Unplug the system from the power outlet.
- Gireu el cartutx de filtre antic en sentit antihorari per treure'l.
- Introduïu el nou cartutx de filtre i gireu-lo en sentit horari fins que quedi ben fixat.
- Turn on the water supply and plug in the system.
- Flush the new filter as per the system's instructions (usually a short flush cycle).
- Reset the filter life indicator on the smart faucet.

Neteja del sistema
Periodically wipe down the exterior of the system and faucet with a clean, damp tela. No utilitzeu netejadors abrasius ni dissolvents.
Resolució de problemes
| Problema | Causa possible | Solució |
|---|---|---|
| Sense flux d'aigua | Water supply off, system unplugged, clogged filter, kinked tubing. | Check water supply, power connection, inspect tubing, replace filters if indicated. |
| Flux d'aigua lent | Filtres obstruïts, baixa pressió d'aigua entrant. | Replace filters, ensure adequate incoming water pressure. |
| Fuites | Loose connections, damaged O-rings, cracked housing. | Tighten connections, inspect and replace O-rings, contact support for damaged parts. |
| Poor water taste/odor | Expired filters, improper flush after filter change. | Replace filters, perform system flush. |
| Faucet display not working | Power issue, loose connection to faucet. | Check power, ensure faucet cable is securely connected. |
If issues persist, contact Waterdrop Customer Support.
Especificacions
| Característica | Detall |
|---|---|
| Model | WD-X12-Alkaline |
| Filtració Stages | 11-stage |
| GPD (Gallons Per Day) | 1200 GPD |
| Precisió de la membrana RO | 0.0001 µm |
| Proporció de puresa i drenatge | 3:1 |
| Ajust del pH | 7.5± (with alkaline mineralization) |
| Certificacions | NSF/ANSI 42, 58, 372 (IAPMO R&T) |
| Dimensions del producte | 18.2 cm de llargada x 6.25 cm d'amplada x 16.72 cm d'alçada |
| Pes de l'article | 38.2 lliures |
| Requisit d'energia | Under-sink electricity |
| Característiques especials | Tankless, Smart Faucet, LED Function, BPA Free |

Informació de la garantia
Waterdrop products typically come with a manufacturer's warranty covering defects in materials and workmanship. Specific warranty terms and duration may vary.
Please retain your proof of purchase for warranty claims. For detailed warranty information, refer to the documentation included with your product or visit the official Waterdrop weblloc.
Atenció al client
For technical assistance, troubleshooting, or replacement parts, please contact Waterdrop Customer Support.
- Assistència en línia: Visit the official Waterdrop weblloc web amb preguntes freqüents, articles de suport i formularis de contacte.
- Suport per correu electrònic: Refer to your product packaging or the Waterdrop weblloc web per a l'adreça de correu electrònic del servei d'atenció al client.
- Suport telefònic: Refer to your product packaging or the Waterdrop weblloc web per a números de telèfon d'atenció al client.
When contacting support, please have your model number (WD-X12-Alkaline) and purchase date available.





