1. Introducció
Thank you for choosing the AVMATRIX PKC4000-NDI PTZ Camera Controller. This device is designed for professional live streaming, church, and conference applications, offering intuitive control over PTZ cameras. Featuring a 5-inch touch screen and a 4D joystick, it provides precise control over camera functions such as pan, tilt, zoom, focus, and iris. This manual will guide you through the setup, operation, maintenance, and troubleshooting of your controller.
2. Informació de seguretat
Please read and understand all safety instructions before operating the device. Keep this manual for future reference.
- No exposeu el dispositiu a la pluja, la humitat ni a temperatures extremes.
- Assegureu-vos una ventilació adequada per evitar el sobreescalfament.
- Use only the provided power adapter or a compatible PoE source.
- Eviteu col·locar objectes pesats sobre el controlador.
- No intenteu desmuntar ni modificar el dispositiu. Encarregueu tot el manteniment a personal qualificat.
- Netegeu el dispositiu amb un drap suau i sec. Eviteu els netejadors líquids.
3. Contingut del paquet
Verifiqueu que tots els elements que s'enumeren a continuació s'inclouen al vostre paquet:
- AVMATRIX PKC4000-NDI PTZ Camera Controller x1
- Adaptador d'alimentació de 12 V CC x1
- Tally Connector x1
- Manual d'usuari (aquest document)
4. Producte acabatview
The PKC4000-NDI controller features a robust design with a clear 5-inch touch screen and a precise 4D joystick for comprehensive camera control.

Figura 4.1: Frontal view of the PKC4000-NDI Controller
Característiques principals:
- Universal Compatibility & Protocol Support: Supports IP and serial control protocols including VISCA, VISCA-IP, ONVIF, PELCO P&D, and NDI (NDI for Optional). Works with AVMATRIX PTZ cameras and most major PTZ brands.
- Fast Setup with Intuitive Touchscreen: Equipped with a 5-inch full-color touchscreen and menu knob for quick setup and operation.
- Smooth, Professional PTZ Control: Precise control over pan, tilt, zoom, focus, iris, shutter, and more. Supports up to 100 camera shortcuts (10 groups x 10 cameras).
- PoE & Flexible Power Options: Supports both Power over Ethernet (PoE) and traditional DC power for simplified cabling.

Figure 4.2: PKC4000-NDI Key Features Overview
5. Configuració
5.1 Connexió inicial
Follow these steps to set up your PKC4000-NDI controller:
- Connexió d'alimentació: Connect the 12V DC power adapter to the 'DC IN' port on the rear of the controller, or connect an Ethernet cable from a PoE-enabled switch to the 'LAN (PoE)' port.
- Connexió de xarxa: For IP control, connect an Ethernet cable from your network switch to the 'LAN (PoE)' port.
- Serial Connection (Optional): For RS-232, RS-422, or RS-485 control, connect the appropriate serial cables from your PTZ cameras to the corresponding ports on the controller.
- Tally/GPIO (Optional): Connect Tally lights or GPIO devices to the Tally/GPIO port as needed.
- Encès: Flip the 'ON/OFF' switch to the 'ON' position. The controller will boot up and display the main interface on the 5-inch touch screen.

Figure 5.1: Rear Panel Control Interfaces
5.2 Configuració de la càmera
After initial power-up, you will need to configure your PTZ cameras. The controller supports automatic IP address assignment for quick setup.
- Navigate to the 'CAM' or 'System' menu on the touch screen.
- Select 'Add Camera' and follow the on-screen prompts to discover and add your cameras via IP or serial connection.
- Assign each camera to a group and address for easy recall. The controller can manage up to 100 IP cameras (10 groups x 10 cameras).
6. Instruccions de funcionament
6.1 Funcionament bàsic
The PKC4000-NDI provides intuitive control through its touch screen and physical controls.
- Selecció de càmera: Use the numeric keypad or the 'CAM' menu on the touch screen to select the camera you wish to control.
- Control del joystick: The 4D joystick allows for smooth and precise control of Pan, Tilt, and Zoom. Rotate the joystick for zoom control.
- Exposure Controls: Dedicated knobs and buttons allow quick adjustment of Exposure, Iris, Focus, and Gain.
- Recuperació predeterminada: Store and recall up to 255 camera presets using the 'PRESET' and numeric buttons.
6.2 Interfície de pantalla tàctil
The 5-inch touch screen provides access to advanced settings and real-time monitoring.
- Navegació del menú: Tap on menu icons to access camera settings, network configurations, system preferences, and more.
- Monitorització en temps real: The NDI version supports video decoding for real-time monitoring of camera feeds directly on the 5-inch screen. This allows for visual confirmation of camera movements and adjustments.

Figure 6.1: Real-time Video Preview on Touch Screen
6.3 Track Recording and Playback
The controller supports track loop function, allowing you to record camera pan, tilt, and zoom movements and replay them whenever needed without manual control.
- Access the 'Track' function from the touch screen menu.
- Initiate recording of your desired camera movements.
- Save the recorded track for future playback.

Figure 6.2: Track Recording and Playback Feature
7. Manteniment
7.1 Neteja i cura
To ensure the longevity and optimal performance of your PKC4000-NDI controller, follow these maintenance guidelines:
- Neteja: Use a soft, dry, lint-free cloth to clean the exterior of the controller, including the touch screen. Do not use liquid cleaners, aerosols, or solvents.
- Emmagatzematge: When not in use for extended periods, store the controller in a cool, dry place away from direct sunlight and extreme temperatures.
- Manipulació: Handle the joystick and buttons with care to prevent mechanical damage.
8. Solució De Problemes
8.1 Problemes comuns i solucions
If you encounter problems with your controller, refer to the table below for possible solutions.
| Problema | Causa possible | Solució |
|---|---|---|
| El controlador no s'encén. | No power supply; Power adapter faulty; PoE not active. | Check power adapter connection; Ensure PoE switch is active; Try a different power outlet. |
| Cannot control camera. | Incorrect camera IP/serial settings; Network issue; Camera not powered on. | Verify camera IP address and protocol settings; Check network cables; Ensure camera is powered on and accessible. |
| No video preview a la pantalla. | NDI stream not active; Network congestion; Camera not sending video. | Ensure camera is configured for NDI output; Check network bandwidth; Verify camera video output settings. |
| Joystick/buttons unresponsive. | Firmware issue; Hardware malfunction. | Restart the controller; Check for firmware updates; Contact technical support if problem persists. |
9. Especificacions
9.1 Especificacions tècniques
Detailed technical specifications for the AVMATRIX PKC4000-NDI PTZ Camera Controller:
| Categoria | Paràmetre | PKC4000-NDI |
|---|---|---|
| Connexions | Interfícies | IP(RJ45)x1, RS-232x1, RS-485/RS-422x4, TALLYx1, USB2.0 (For upgrade) |
| Protocol IP | ONVIF, VISCA-IP, NDI | |
| Protocol de sèrie | PELCO-D, PELCO-P, VISCA | |
| Taxa de transmissions en sèrie | 2400, 4800, 9600, 19200, 38400, 115200 bps | |
| Port LAN | 100 M×1 (PoE/PoE+: IEEE802.3 af/at) | |
| Interfícies d'usuari | Mostra | Pantalla tàctil de 5 polzades |
| Pom | Quickly control iris, shutter speed, gain, auto exposure, white balance, etc. | |
| Joystick | Panoràmica/Inclinació/Zoom | |
| Grup de càmeres | 10 (Each group connect up to 10 cameras) | |
| Adreça de la càmera | Fins a 100 | |
| Càmera predeterminada | Fins a 255 | |
| Poder | Poder | PoE/DC 7~24V |
| Consum d'energia | PoE: <8W, DC: <8W | |
| Medi ambient | Temperatura de treball | -20 ℃ ~ 60 ℃ |
| Temperatura d'emmagatzematge | -20 ℃ ~ 70 ℃ | |
| Dimensió | Dimensió (LWD) | 340mm×195mm×49.5mm/ 340mm×195mm×110mm(With joystick) |
| Pes | Net:1730g, Gross:2360g | |
| General | Número de model | NW-PKC4000-NDI |
| Fabricant | NW-AVMATRIX | |
| Data de llançament | 1 de març de 2025 |

Figure 9.1: Detailed Specifications and Dimensions
10. Garantia i Suport
10.1 Informació de la garantia
The AVMATRIX PKC4000-NDI PTZ Camera Controller is backed by a Garantia limitada d'1 any des de la data de compra. Aquesta garantia cobreix els defectes de materials i fabricació en condicions d'ús normal. No cobreix els danys causats per mal ús, accidents, modificacions no autoritzades o causes externes.
10.2 Suport tècnic
For technical assistance, troubleshooting, or warranty claims, please contact AVMATRIX customer support. We offer suport tècnic de per vida pels nostres productes.
Please have your product model number (PKC4000-NDI) and purchase information ready when contacting support.





