AVMATRIX PKC4000-NDI

AVMATRIX PKC4000-NDI PTZ Camera Controller User Manual

Model: PKC4000-NDI

1. Introducció

Thank you for choosing the AVMATRIX PKC4000-NDI PTZ Camera Controller. This device is designed for professional live streaming, church, and conference applications, offering intuitive control over PTZ cameras. Featuring a 5-inch touch screen and a 4D joystick, it provides precise control over camera functions such as pan, tilt, zoom, focus, and iris. This manual will guide you through the setup, operation, maintenance, and troubleshooting of your controller.

2. Informació de seguretat

Please read and understand all safety instructions before operating the device. Keep this manual for future reference.

3. Contingut del paquet

Verifiqueu que tots els elements que s'enumeren a continuació s'inclouen al vostre paquet:

4. Producte acabatview

The PKC4000-NDI controller features a robust design with a clear 5-inch touch screen and a precise 4D joystick for comprehensive camera control.

AVMATRIX PKC4000-NDI PTZ Camera Controller front view with 5-inch touch screen and joystick

Figura 4.1: Frontal view of the PKC4000-NDI Controller

Característiques principals:

Diagram showing key features of the AVMATRIX PKC4000-NDI controller including touch screen, PoE, real-time monitoring, IP/serial control, and camera capacity

Figure 4.2: PKC4000-NDI Key Features Overview

5. Configuració

5.1 Connexió inicial

Follow these steps to set up your PKC4000-NDI controller:

  1. Connexió d'alimentació: Connect the 12V DC power adapter to the 'DC IN' port on the rear of the controller, or connect an Ethernet cable from a PoE-enabled switch to the 'LAN (PoE)' port.
  2. Connexió de xarxa: For IP control, connect an Ethernet cable from your network switch to the 'LAN (PoE)' port.
  3. Serial Connection (Optional): For RS-232, RS-422, or RS-485 control, connect the appropriate serial cables from your PTZ cameras to the corresponding ports on the controller.
  4. Tally/GPIO (Optional): Connect Tally lights or GPIO devices to the Tally/GPIO port as needed.
  5. Encès: Flip the 'ON/OFF' switch to the 'ON' position. The controller will boot up and display the main interface on the 5-inch touch screen.
posterior view of the AVMATRIX PKC4000-NDI controller showing various control interfaces: power, USB, LAN (PoE), RS422/485, Tally/GPIO, and RS232

Figure 5.1: Rear Panel Control Interfaces

5.2 Configuració de la càmera

After initial power-up, you will need to configure your PTZ cameras. The controller supports automatic IP address assignment for quick setup.

6. Instruccions de funcionament

6.1 Funcionament bàsic

The PKC4000-NDI provides intuitive control through its touch screen and physical controls.

6.2 Interfície de pantalla tàctil

The 5-inch touch screen provides access to advanced settings and real-time monitoring.

AVMATRIX PKC4000-NDI controller displaying real-time video preview on its 5-inch screen, with a PTZ camera and external monitor

Figure 6.1: Real-time Video Preview on Touch Screen

6.3 Track Recording and Playback

The controller supports track loop function, allowing you to record camera pan, tilt, and zoom movements and replay them whenever needed without manual control.

Illustration of the track recording and playback feature of the AVMATRIX PKC4000-NDI controller, showing a camera path

Figure 6.2: Track Recording and Playback Feature

7. Manteniment

7.1 Neteja i cura

To ensure the longevity and optimal performance of your PKC4000-NDI controller, follow these maintenance guidelines:

8. Solució De Problemes

8.1 Problemes comuns i solucions

If you encounter problems with your controller, refer to the table below for possible solutions.

ProblemaCausa possibleSolució
El controlador no s'encén.No power supply; Power adapter faulty; PoE not active.Check power adapter connection; Ensure PoE switch is active; Try a different power outlet.
Cannot control camera.Incorrect camera IP/serial settings; Network issue; Camera not powered on.Verify camera IP address and protocol settings; Check network cables; Ensure camera is powered on and accessible.
No video preview a la pantalla.NDI stream not active; Network congestion; Camera not sending video.Ensure camera is configured for NDI output; Check network bandwidth; Verify camera video output settings.
Joystick/buttons unresponsive.Firmware issue; Hardware malfunction.Restart the controller; Check for firmware updates; Contact technical support if problem persists.

9. Especificacions

9.1 Especificacions tècniques

Detailed technical specifications for the AVMATRIX PKC4000-NDI PTZ Camera Controller:

CategoriaParàmetrePKC4000-NDI
ConnexionsInterfíciesIP(RJ45)x1, RS-232x1, RS-485/RS-422x4, TALLYx1, USB2.0 (For upgrade)
Protocol IPONVIF, VISCA-IP, NDI
Protocol de sèriePELCO-D, PELCO-P, VISCA
Taxa de transmissions en sèrie2400, 4800, 9600, 19200, 38400, 115200 bps
Port LAN100 M×1 (PoE/PoE+: IEEE802.3 af/at)
Interfícies d'usuariMostraPantalla tàctil de 5 polzades
PomQuickly control iris, shutter speed, gain, auto exposure, white balance, etc.
JoystickPanoràmica/Inclinació/Zoom
Grup de càmeres10 (Each group connect up to 10 cameras)
Adreça de la càmeraFins a 100
Càmera predeterminadaFins a 255
PoderPoderPoE/DC 7~24V
Consum d'energiaPoE: <8W, DC: <8W
Medi ambientTemperatura de treball-20 ℃ ~ 60 ℃
Temperatura d'emmagatzematge-20 ℃ ~ 70 ℃
DimensióDimensió (LWD)340mm×195mm×49.5mm/ 340mm×195mm×110mm(With joystick)
PesNet:1730g, Gross:2360g
GeneralNúmero de modelNW-PKC4000-NDI
FabricantNW-AVMATRIX
Data de llançament1 de març de 2025
Technical specifications and dimensions diagram for AVMATRIX PKC4000 and PKC4000-NDI PTZ camera controllers

Figure 9.1: Detailed Specifications and Dimensions

10. Garantia i Suport

10.1 Informació de la garantia

The AVMATRIX PKC4000-NDI PTZ Camera Controller is backed by a Garantia limitada d'1 any des de la data de compra. Aquesta garantia cobreix els defectes de materials i fabricació en condicions d'ús normal. No cobreix els danys causats per mal ús, accidents, modificacions no autoritzades o causes externes.

10.2 Suport tècnic

For technical assistance, troubleshooting, or warranty claims, please contact AVMATRIX customer support. We offer suport tècnic de per vida pels nostres productes.

Please have your product model number (PKC4000-NDI) and purchase information ready when contacting support.

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