1. Introducció
Welcome to the user manual for your VIISAN VS13AI Document Scanner & 4K Webcam. This device is designed to enhance your online teaching, remote work, and video conferencing experiences by combining a high-resolution document camera with a versatile webcam. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance.
2. Producte acabatview
The VIISAN VS13AI is a 2-in-1 device featuring a 13-megapixel CMOS sensor capable of capturing 4K video at 30 frames per second (FPS) and 1080P video at 60 FPS. It includes an AI noise-cancelling microphone for clear audio, dual-mode autofocus, and a flexible, foldable design for portability and versatile positioning. It supports A3 size document capture and is compatible with Windows, macOS, and ChromeOS.
Característiques principals:
- Càmera d'alta resolució: 13MP CMOS sensor for crisp images and 4K@30FPS / 1080P@60FPS video.
- Reducció de soroll per IA: Integrated microphone with AI noise cancellation filters background noise for clear voice transmission.
- Funcionalitat 2 en 1: Seamlessly switches between document camera and webcam modes with automatic rotation via a built-in G-sensor.
- Disseny flexible: Multi-joint, height-adjustable arm allows capture of documents up to A3 size and macro shooting from 3.9 inches (10cm).
- Dual Autofocus Modes: AF-S (Single Autofocus) for static images and AF-C (Continuous Autofocus) for moving objects and demonstrations.
- Plug and Play: UVC/UAC compliant, compatible with major video conferencing software like Zoom, Microsoft Teams, and Google Meet without additional drivers.
- VisualCam Software: Includes feature-rich software for Windows and macOS, offering annotation tools, split-screen comparison, picture-in-picture recording, and an interactive whiteboard.

Imatge: Més deview of VIISAN VS13AI key features including 13MP sensor, 4K video, AI noise cancelling, auto-rotation, autofocus, LED light, USB plug & play, and portable design.
3. Contingut del paquet
Si us plau, comproveu el paquet per veure si hi ha els elements següents:
- VIISAN VS13AI Document Scanner & 4K Weblleva
- Cable USB
- Guia d'inici ràpid (aquest manual)
4. Disseny i controls del dispositiu
Familiarize yourself with the various parts and controls of your VS13AI device:

Imatge: Detallada view of the VS13AI device, showing its A4 and A3 capture modes, shortest shooting distance (10cm), and close-ups of the control panel. The control panel includes the autofocus/rotation button, LED touch button, AI noise reduction switch, USB port, and AF-S/AF-C switch.
- Cap de càmera: Contains the 13MP CMOS sensor and built-in LED light. It can be flipped 0°/180°.
- Port USB: For connecting the device to your computer.
- AF-S/AF-C Switch: Toggles between Single Autofocus (AF-S) and Continuous Autofocus (AF-C) modes.
- Autofocus Button: Manually triggers autofocus.
- LED Touch Button: Controls the built-in LED lamp.
- Auto-Rotation ON/OFF Switch: Enables or disables the automatic image rotation feature.
- AI Noise Reduction ON/OFF Switch: Activates or deactivates the AI noise-cancelling microphone.
5. Configuració
5.1 Requisits del sistema
The VisualCam software included with the VS13AI is compatible with:
- Windows PC (x64 and x86 architecture)
- macOS (x64 and x86 architecture)
- ChromeOS (x64 and x86 architecture)
Nota: The VisualCam software is not compatible with ARM-based devices (e.g., Surface Pro X) or mobile operating systems like iOS and Android OS.
5.2 Connexió del dispositiu
- Unfold the VS13AI device and place it on a stable surface.
- Connect the USB cable to the USB port on the VS13AI.
- Connecteu l'altre extrem del cable USB a un port USB disponible de l'ordinador.
- The device is plug-and-play and should be recognized automatically by your operating system.
5.3 Software Installation (VisualCam)
For full functionality, download and install the VisualCam software from the official VIISAN website. The software provides advanced features for annotation, recording, and interactive presentations.
- Visit the official VIISAN support weblloc.
- Locate the download section for the VS13AI model.
- Download the VisualCam software installer for your operating system (Windows or macOS).
- Executeu l'instal·lador i seguiu les instruccions a la pantalla per completar la instal·lació.
- Launch the VisualCam application after installation.
6. Instruccions de funcionament
6.1 Switching Between Document Camera and WebModes de càmera
The VS13AI features a built-in G-sensor that automatically rotates the video feed when you switch between document camera and webcam orientations. Ensure the 'Auto-Rotation' switch on the device is set to ON.

Image: Demonstrates the VS13AI in 4K Webcam mode (camera head facing forward for video calls) and Document Camera mode (camera head facing down for scanning documents). The image highlights the automatic rotation feature.
- Mode de càmera de documents: Position the camera head facing downwards to capture documents, books, or objects on your desk.
- WebMode de càmera: Rotate the camera head upwards and forwards to use it as a webcàmera per a videotrucades.

Image: Comparison of auto-rotation off (upside-down image) and auto-rotation on (correctly oriented image) during a video call, illustrating the function of the auto-rotation switch.
6.2 Using Autofocus
The VS13AI offers two autofocus modes to suit different scenarios:

Image: Illustrates the two autofocus modes: Autofocus Single (AF-S) for static documents and Autofocus Continuous (AF-C) for dynamic presentations, showing a person gesturing while the camera maintains focus.
- AF-S (Single Autofocus): Ideal for capturing static documents or objects. The camera focuses once and holds that focus. Use the AF-S/AF-C switch to select this mode.
- AF-C (Continuous Autofocus): Best for live demonstrations or when objects are moving. The camera continuously adjusts focus to keep the subject sharp. Use the AF-S/AF-C switch to select this mode.
- You can also press the dedicated Autofocus Button to manually trigger a focus adjustment.
6.3 Reducció de soroll de la IA
The integrated AI noise-cancelling microphone filters out background noise, ensuring your voice is clear and natural during communication.

Image: A collage showing the VS13AI being used in various environments (home, office, classroom) with the AI noise reduction feature enabled, emphasizing clear communication regardless of background noise.
- To activate or deactivate the AI noise reduction, use the dedicated ON/OFF switch on the device.
- When ON, the microphone will intelligently reduce ambient sounds, making your speech more prominent.
6.4 Adjusting the Flexible Arm
The multi-joint stand and height-adjustable arm provide flexibility for various uses:

Image: Shows the VS13AI in a folded, compact state and extended to capture an A3-sized document. Another inset shows the camera capturing a close-up of a painting, demonstrating its versatility.
- Adjust the arm to capture documents up to A3 size (16.5 x 11.7 inches).
- For detailed close-ups, position the camera as close as 3.9 inches (10cm) to the object for macro shooting.
- The foldable design makes the device portable and easy to store.
6.5 Using VisualCam Software
The VisualCam software unlocks the full potential of your VS13AI, offering a range of interactive tools for teaching, presentations, and content creation.

Image: Screenshot of the VisualCam software interface on a laptop, displaying a live feed from the document camera and various interactive tools on the side. The image highlights the software's capabilities for interactive presentations.
Key features of VisualCam include:
- Annotation Tools: Draw, highlight, and add text directly onto the live image or recorded video.
- Split-Screen Comparison: Display two images or live feeds side-by-side for comparison.
- Picture-in-Picture Recording: Record both the document camera feed and your webcam feed simultaneously.
- Pissarra interactiva: Use a digital whiteboard for brainstorming, problem-solving, or drawing.
- Snapshot & Video Recording: Capture still images or record video sessions.
- Ajustaments d'imatge: Zoom, rotate, mirror, and adjust image settings.

Image: A user demonstrating drawing on a digital canvas within the VisualCam software, with a small picture-in-picture window showing the presenter.

Imatge: Pantalla dividida view in VisualCam, comparing a close-up of a leaf on one side with a live webcam feed of a person on the other, demonstrating the comparison feature.

Image: A screenshot of the VisualCam interactive whiteboard feature, showing basic math problems written on a grid background, illustrating its use for educational purposes.
7. Manteniment
Proper maintenance ensures the longevity and optimal performance of your VS13AI.
7.1 Neteja
- Utilitzeu un drap suau i sec per netejar l'exterior del dispositiu.
- For the camera lens, use a lens cleaning cloth and a specialized lens cleaning solution if necessary. Avoid abrasive materials.
- Do not use harsh chemicals or solvents, as they may damage the device's finish.
7.2 Emmagatzematge
- When not in use, fold the VS13AI into its compact form for easy storage.
- Guardeu el dispositiu en un lloc fresc i sec, allunyat de la llum solar directa i de temperatures extremes.
- Mantingueu-lo allunyat de la pols i la humitat.
8. Solució De Problemes
If you encounter issues with your VS13AI, refer to the table below for common problems and solutions.
| Problema | Causa possible | Solució |
|---|---|---|
| Sense sortida d'imatge/vídeo | USB cable not properly connected; Device not powered; Driver issue; Software not detecting device. | Ensure USB cable is securely connected to both the device and computer. Try a different USB port. Restart your computer. Verify VisualCam software is installed and running. Check device manager (Windows) or System Information (macOS) to see if the device is recognized. |
| Mala qualitat d'imatge (borrosa, fosca) | Autofocus not engaged; Insufficient lighting; Dirty lens; Incorrect resolution settings. | Press the Autofocus button or switch to AF-C mode. Turn on the built-in LED lamp. Ensure the room is well-lit. Clean the camera lens with a soft cloth. Adjust resolution settings in VisualCam or your video conferencing software. |
| Audio issues (no sound, background noise) | AI Noise Reduction off; Microphone muted; Incorrect audio input selected. | Ensure AI Noise Reduction switch is ON. Check if the microphone is muted in your software or operating system settings. Select 'VIISAN VS13AI Microphone' as the input device in your application settings. |
| Auto-rotation not working | Auto-Rotation switch is OFF; Software conflict. | Ensure the 'Auto-Rotation' switch on the device is set to ON. Restart the VisualCam software or video conferencing application. |
| VisualCam software not launching or crashing | Software corruption; System incompatibility; Outdated software. | Reinstall VisualCam software. Ensure your operating system meets the minimum requirements. Check the VIISAN weblloc per a actualitzacions de programari. |
9. Especificacions
| Característica | Detall |
|---|---|
| Marca | VIISAN |
| Número de model | VS13AI |
| Tipus d'escàner | Document |
| Tecnologia de connectivitat | USB |
| Resolució | Ultra HD (4K) |
| Resolució de la càmera posterior | 13 megapíxels |
| Velocitat de fotogrames de vídeo | 4K a 30 FPS, 1080P a 60 FPS |
| Requisits mínims del sistema | Windows PC (x64/x86), macOS (x64/x86), ChromeOS (x64/x86) |
| Pes de l'article | 1 quilograms |
| Dimensions del paquet | 24 x 9 x 5 cm |
10. Garantia i Suport
VIISAN products are designed for reliability and performance. For warranty information and technical support, please refer to the warranty card included with your product or visit the official VIISAN website. You can find FAQs, software downloads, and contact information for customer service there.
VIISAN Official Weblloc: www.viisan.com





