1. Informació important de seguretat
Si us plau, llegiu atentament aquest manual abans de la instal·lació i l'ús. Conserveu-lo per a futures consultes.
- Do not expose the lock to extreme temperatures outside the specified operating range (-22°F to 158°F).
- Use only the specified battery type (Lithium Polymer) and charging methods.
- Ensure proper installation to prevent damage to the lock or door.
- Guardeu les claus mecàniques en un lloc segur fora de la propietat.
- Eviteu utilitzar netejadors o dissolvents abrasius a la superfície del pany.
2. Contingut del paquet
Verifiqueu que tots els components siguin presents abans de començar la instal·lació:
- Muntatge exterior
- Muntatge interior
- Lithium Polymer Battery (1)
- Claus mecàniques (2)
- Installation Hardware (screws, strike plate, etc.)
- Manual d'usuari
3. Producte acabatview i Característiques clau
The Lockin Veno Pro is an advanced smart lock system integrating multiple security and convenience features.
Figure 3.1: Lockin Veno Pro Smart Lock with integrated camera and keypad.
3.1. Integrated 4-in-1 System
The Veno Pro combines a palm vein & fingerprint smart lock, a 2K 180° true panoramic camera, a smart video doorbell with night vision, and a built-in AI hub with 32GB local storage. No additional hub or monthly fees are required.
Figure 3.2: The 4-in-1 integrated system of the Veno Pro.
3.2. Venokey Palm Vein Recognition
Experience touchless unlocking with TÜV Rheinland certified 0.17s recognition speed and 99.9% accuracy. This technology works reliably even with soiled hands, peeling fingers, faint fingerprints, or long nails. The False Acceptance Rate (FAR) is less than 0.00001%, ensuring high security.
Figure 3.3: Palm vein recognition adapts to various hand conditions.
Vídeo 3.1: Un overview of the benefits and technology behind palm vein recognition.
3.3. LockinCam 2K 180° True Panoramic Camera
The revolutionary 180°x180°x180° camera significantly reduces blind spots, providing a head-to-toe, ultra-wide view at your doorstep. Features include local AI motion detection, IR night vision, two-way talk, and 32GB built-in storage, all without monthly fees.
Figure 3.4: Enhanced field of view with the 180° panoramic camera.
3.4. Triple-Layer Security Protection
LockinAI's on-device computation architecture ensures all data processing occurs locally, eliminating cloud dependencies and safeguarding your privacy from unauthorized access and data transmission risks.
Figure 3.5: Triple-layer privacy protection architecture.
Video 3.2: Detailed information about the Veno Pro's features and capabilities.
4. Configuració i instal·lació
Installation is designed to be straightforward, requiring only a screwdriver and approximately 15 minutes.
4.1. Llista de verificació prèvia a la instal·lació
- Assegureu-vos que la vostra porta compleixi les especificacions següents:
- Diàmetre del forat de la porta: 1 mm
- Diàmetre transversal: 2⅛ polzades / 54 mm
- Door Thickness: 1⅜ in - 2¹¹⁄₆₄ in (35-55 mm)
- Entrada: 2 mm o 60 mm
- The lock is NO compatible with round faceplate cutouts, Storm Doors, or Mortise Locks.
- Compatible with Single Cylinder and doors with a rectangular latch faceplate cutout.
- Fully charge the included Lithium Polymer battery before installation.
Figure 4.1: Door measurement requirements for installation.
4.2. Passos d'instal·lació
Refer to the detailed step-by-step instructions provided in the included Quick Start Guide for precise installation. A screwdriver is the only tool typically required.
- Prepare the door by ensuring it meets the specified dimensions.
- Instal·leu el pestell i la placa del tancament.
- Mount the exterior assembly.
- Install the interior assembly and connect the cables.
- Introduïu la bateria carregada.
- Test the lock's functionality.
5. Instruccions de funcionament
5.1. Mètodes de desbloqueig
The Lockin Veno Pro offers six convenient ways to unlock your door:
- Palm Vein: Touchless recognition by simply presenting your palm to the sensor.
- Empremta digital: Fast and secure access using your registered fingerprint.
- Codi PIN: Enter your personalized code on the keypad.
- Control de l'aplicació: Unlock remotely via the Lockin App on your smartphone.
- Control de veu: Integrate with smart home ecosystems for voice commands (e.g., Alexa, Google Home).
- Claus mecàniques: Traditional key access for backup.
5.2. Lockin App Features
The Lockin App provides comprehensive control and monitoring capabilities:
- Accés remot: Controla el teu pany des de qualsevol lloc.
- Alertes instantànies: Receive notifications for activity at your door.
- Codis d'accés d'un sol ús: Generate temporary access codes for guests.
- Gestió d'usuaris: Easily add or remove user permissions.
- Modes intel·ligents: Choose from Home, Away, Geofencing, and Party modes to tailor alerts and access.
- Xerrada bidireccional: Comunica't amb els visitants a través de l'aplicació.
5.3. Camera and AI Features
The integrated camera and AI enhance your home security:
- Vídeo 2K HD: Clear video feed with a 180° panoramic view.
- Detecció de moviment per IA: Local AI processing accurately identifies humans, packages, and vehicles.
- Visió nocturna IR: Ensures clear monitoring in low-light conditions.
- 32 GB d'emmagatzematge local: Securely stores video recordings without cloud fees.
Video 5.1: A short demonstration of the Veno Pro's features.
Video 5.2: A brief video showcasing the Veno Pro's capabilities.
6. Manteniment
6.1. Gestió de la bateria
The Veno Pro includes a removable, rechargeable Lithium Polymer battery that lasts up to 3 months per charge. For continuous power, consider adding the optional Lockin Solar Panel (sold separately).
Figure 6.1: Battery charging options and backup methods.
- Monitor battery levels via the Lockin App.
- Recharge the battery using the provided USB-C cable.
- In case of a dead battery, use the external USB-C port for emergency power or the mechanical keys.
6.2. Neteja i cura
The tempered glass finish is designed to resist scratches, fingerprints, and fading. To maintain its appearance:
- Netegeu la superfície amb un suau, damp tela.
- Eviteu productes químics o materials abrasius.
- Ensure the lock is dry after cleaning, especially around the keypad and sensors.
Figure 6.2: Tempered glass finish and IP65 waterproof rating.
7. Solució De Problemes
This section addresses common issues you might encounter with your Lockin Veno Pro Smart Lock.
| Problema | Causa possible | Solució |
|---|---|---|
| "Door Locked" voice prompt is too loud/cannot be disabled. | Firmware setting for auto-lock voice volume/disabling. | Check the Lockin App's audio settings. Ensure all volume controls are set to minimum or muted if possible. Lockin is actively working on firmware updates to provide more control over this feature. |
| Palm Vein recognition requires multiple attempts. | Incorrect hand positioning or environmental factors. | Ensure your palm is approximately 6-8 inches from the camera. Try approaching from about a foot away and slowly moving closer. Re-enroll your palm vein if issues persist. |
| Fingerprint recognition fails. | Dirty sensor, dry/peeling skin, or unregistered fingerprint. | Clean the fingerprint sensor with a soft, dry cloth. Ensure your finger is clean and dry. Re-register your fingerprint if necessary. |
| Lock does not respond (no power). | La bateria està esgotada. | Recharge the battery. Use the external USB-C port with a power bank for emergency power, or use the mechanical keys. |
| Problemes de connectivitat de l'aplicació. | Wi-Fi signal, app version, or lock firmware. | Ensure your Wi-Fi is stable. Update the Lockin App to the latest version. Check for firmware updates for the lock via the app. Restart the lock and your phone. |
| False triggers from camera (rain/sunlight). | Interferència ambiental. | The lock features advanced anti-false trigger technology. If issues persist, ensure the camera lens is clean and free from obstructions. Adjust motion detection sensitivity in the app if available. |
8. Especificacions
| Característica | Detall |
|---|---|
| Marca | Lockin |
| Nom del model | Vena |
| Número de model de l'article | LKMSD411 |
| Tipus de bloqueig | Biometric, Deadbolt, KeypadBiometric |
| Característiques especials | Motion Sensor, Night Vision, HD Definition, Palm Vein, Auto-Lock, One-Touch Lock |
| Material | Zinc |
| Color | Negre |
| Dimensions de l'article (L x A x A) | 7.24 x 3.29 x 1.48 polzades |
| Pes de l'article | 3.66 lliures |
| Usos recomanats | Porta d'entrada |
| Components inclosos | Interior Assembly, Exterior Assembly |
| Mètode de control | App |
| Protocol de connectivitat | Bluetooth, Matter, Wi-Fi |
| Tipus de bateria | Polímer de liti (inclòs) |
| Classificació impermeable | IP65 |
| Temperatura de funcionament | -22 °F a 158 °F |
| Certificació BHMA | Grade 2 (10-year mechanical durability) |
9. Garantia i atenció al client
Lockin stands behind the quality of its products.
- Garantia: The Lockin Veno Pro comes with a 1-year warranty.
- Atenció al client: Lockin provides round-the-clock customer care. For assistance, please contact:
- Correu electrònic: suport@lockin.com
- Phone: Refer to Lockin's official weblloc web per a números de telèfon d'assistència regional.
The customer support team is available via phone or email to assist with installation, troubleshooting, and any product-related inquiries.
