1. Introducció
This manual provides instructions for the installation, operation, and troubleshooting of the Jinvocloud Smart Bluetooth SIG Mesh Wireless Hub Gateway, Model BG002. This device enables seamless integration and control of your Bluetooth Mesh smart home devices through the Tuya/Smartlife APP, and offers compatibility with voice assistants like Alexa and Google Home.
2. Producte acabatview
2.1 Característiques clau
- Bluetooth MESH (SIG) Support: Connects and controls Tuya Bluetooth Mesh devices.
- Connectivitat Wi-Fi de 2.4 GHz: Requires a 2.4GHz WiFi network for internet connection.
- Control de veu: Compatible with Amazon Alexa and Google Assistant for convenient voice commands.
- Comandament a distància: Manage devices from anywhere using the Tuya Smart/Smartlife APP.
- One-key Networking: Supports adding multiple sub-devices simultaneously.
- Local Scene Linkage: Enables device automation and cross-gateway linkage.
- Integració IFTTT: Supports IFTTT for advanced automation scenarios.
- Disseny compacte: Small form factor with USB power and hangable mount option.
2.2 Contingut del paquet
Verifiqueu que tots els elements siguin presents al paquet:
- Bluetooth MESH (SIG) Gateway x 1
- Cable d'alimentació x 1
- Manual d'usuari x 1
2.3 Product Appearance and Dimensions
The gateway features a compact, square design with a USB-C power port and a reset button. It can be placed on a flat surface or mounted on a wall.


3. Especificacions
| Característica | Detall |
|---|---|
| Dimensions del producte | 2.5 x 2.5 x 2.8 polzades (60 x 60 x 15 mm) |
| Pes de l'article | 1.76 unces |
| Nom del model | BG002 |
| Tecnologia de connectivitat | Bluetooth (Mesh), Wi-Fi (2.4GHz) |
| Comunicació sense fils estàndard | 802.11b, 802.11g, 802.11n |
| Classe de banda de freqüència | Single-Band (2.4GHz only) |
| Dispositius compatibles | Smartphone, Tuya Bluetooth Mesh devices |
| Característica especial | Alexa Compatible, Remote Access |
| Number of Nodes Supported | Up to 128 Bluetooth mesh sub-devices (typically 50+) |
| Communication Distance (line-of-sight) | Indoor 35m, Outdoor 200m+ |
| Penetration Ability | Generally passes through two walls |
| Font d'alimentació | Cable USB (tipus C) |
4. Instruccions de configuració
4.1 Abans de començar
- Ensure your smartphone is connected to a 2.4GHz Wi-Fi network. 5GHz Wi-Fi is not supported.
- Descarrega't el Tuya Smart or Vida intel·ligent app from your device's app store (iOS or Android).
- Tingueu a punt el nom de la xarxa Wi-Fi (SSID) i la contrasenya.
- Place the gateway within range of your Wi-Fi router and your Bluetooth Mesh devices.
4.2 Connexió de la passarel·la
- Encès: Connect the provided USB power cable to the gateway and a suitable USB power adapter (not included). The gateway will power on.
- Instal·lació de l'aplicació: If you haven't already, install and open the Tuya Smart or Smartlife app on your smartphone. Register or log in to your account.
- Afegeix un dispositiu: A l'aplicació, toca la icona "Afegeix dispositiu" o "+".
- Seleccioneu el tipus de dispositiu: Choose "Gateway" or "Other" and then select "Wireless Gateway (Bluetooth)".
- Configuració de la xarxa: Segueix les instruccions que apareixen a la pantalla de l'aplicació.
- Confirma que el telèfon està connectat a una xarxa Wi-Fi de 2.4 GHz.
- Introduïu la vostra contrasenya de Wi-Fi quan se us demani.
- The app will guide you through the pairing process. The gateway's indicator light may flash during pairing.
- Finalització: Once successfully added, you can rename the gateway and assign it to a room.
4.3 Adding Bluetooth Mesh Sub-Devices
After the gateway is connected, you can add your Bluetooth Mesh sub-devices.
- Ensure your Bluetooth Mesh sub-device is in pairing mode (refer to the sub-device's manual for specific instructions).
- In the Tuya Smart/Smartlife app, navigate to your newly added gateway.
- Tap "Add sub-device" or a similar option. The gateway supports "one-key networking" to add multiple sub-devices simultaneously if they are in pairing mode.
- Follow the app's instructions to complete the pairing process for each sub-device.


5. Instruccions de funcionament
5.1 Using the Tuya Smart/Smartlife App
The app is the primary interface for controlling your Bluetooth Mesh devices connected via the gateway.
- Control del dispositiu: Tap on a connected sub-device in the app to access its specific controls (e.g., turn on/off lights, adjust curtain percentagi).
- Creació de l'escena: Create custom scenes to automate multiple devices with a single tap or based on conditions (e.g., "Good Morning" scene turns on lights and opens curtains).
- Automatització: Set up automations based on time, weather, or other device states.
- Control de grup: Group multiple Bluetooth Mesh devices for simultaneous control.
- Accés remot: Controla els teus dispositius des de qualsevol lloc amb connexió a Internet.




5.2 Integració del control per veu
To use voice commands, link your Tuya Smart/Smartlife account with Amazon Alexa or Google Assistant.
- Per a Amazon Alexa:
- Obriu l'aplicació Alexa.
- Go to "Skills & Games" and search for "Tuya Smart" or "Smartlife".
- Enable the skill and link your Tuya/Smartlife account.
- Descobriu dispositius.
- Ara podeu utilitzar ordres com ara: "Alexa, turn on the living room light" or "Alexa, open the curtains to 30 percent."
- Per a l'Assistent de Google:
- Obriu l'aplicació Google Home.
- Tap "Add" > "Set up device" > "Works with Google".
- Cerca "Tuya Smart" or "Smartlife".
- Link your Tuya/Smartlife account.
- Ara podeu utilitzar ordres com ara: "Hey Google, turn off the bedroom fan" or "Hey Google, close the blinds."
6. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| Gateway fails to connect to Wi-Fi. | Incorrect Wi-Fi password, 5GHz Wi-Fi network, gateway too far from router, network congestion. |
|
| Bluetooth Mesh sub-device cannot be added. | Sub-device not in pairing mode, too far from gateway, battery low (if applicable). |
|
| El control per veu no funciona. | Account not linked, device not discovered, incorrect voice command. |
|
| El comandament a distància no funciona. | Gateway offline, no internet connection on phone. |
|
7. Manteniment
To ensure optimal performance and longevity of your Jinvocloud Smart Bluetooth SIG Mesh Wireless Hub Gateway, follow these maintenance guidelines:
- Neteja: Feu servir un drap suau i sec per netejar l'exterior del dispositiu. No utilitzeu netejadors líquids ni aerosols.
- Col·locació: Place the gateway in a well-ventilated area, away from direct sunlight, heat sources, and moisture. Avoid placing it near large metal objects that could interfere with wireless signals.
- Actualitzacions de firmware: Regularly check the Tuya Smart/Smartlife app for available firmware updates for the gateway. Updates can improve performance, add new features, and enhance security.
- Font d'alimentació: Use only the provided power cable or a compatible USB-C power cable and adapter.
8. Suport
For further assistance, technical support, or warranty inquiries, please contact Jinvocloud customer service through the following channels:
- Assistència en línia: Visit the official Jinvocloud weblloc web per a preguntes freqüents i recursos de suport.
- Suport per correu electrònic: Refer to your product packaging or the Tuya Smart/Smartlife app for specific customer service email addresses.
- Assistència integrada a l'aplicació: Many issues can be resolved using the help and feedback sections within the Tuya Smart or Smartlife application.
Please have your product model (BG002) and purchase information ready when contacting support.
9. Recursos de vídeo
The following videos provide additional visual guidance for setting up and using your Jinvocloud Smart Bluetooth SIG Mesh Wireless Hub Gateway.
Vídeo 1: Producte acabatview and Features (Duration: 0:45). This video provides a general introduction to the Jinvocloud Smart Bluetooth Gateway and highlights its main functionalities.
Video 2: Setup Guide (Duration: 0:59). A visual guide demonstrating the initial setup process for the gateway, including power-on and app pairing.
Video 3: Advanced Features and Automation (Duration: 1:41). This video explores advanced features such as scene creation, automation, and integration with other smart home platforms.

