CANDY HOUSE SESAME FACE PRO

CANDY HOUSE SESAME FACE PRO Smart Lock User Manual

Model: SESAME FACE PRO

1. Producte acabatview

The CANDY HOUSE SESAME FACE PRO is an advanced smart lock system offering multiple secure access methods. This device integrates face recognition, palm vein recognition, fingerprint scanning, IC card compatibility, and traditional PIN code entry to provide flexible and reliable security for your home or office.

Les característiques clau inclouen:

  • Múltiples mètodes de desbloqueig: Face recognition, palm vein recognition, fingerprint, IC card (FeliCa, MIFARE, NFC compatible), and PIN code.
  • Alta precisió: Designed for high precision with a false recognition rate of less than 0.0001%.
  • Advanced Face Recognition: Functions effectively in low light conditions and accurately recognizes users with makeup or glasses. Resistant to photo or fake hand attempts.
  • Extensive User Capacity: Supports up to 100 registered PIN codes, 100 fingerprints, and 1000 IC cards.
  • Gestió fàcil: Simple registration and deletion processes for all access methods.
CANDY HOUSE SESAME FACE PRO Smart Lock with smartphone app interface and face mesh diagram

Image 1.1: The SESAME FACE PRO smart lock shown with its accompanying smartphone application interface and a facial recognition mesh diagram.

2. Guia de configuració

2.1 Contingut del paquet

Abans de la instal·lació, comproveu que hi hagi tots els components:

  • SESAME FACE PRO Main Unit
  • 3M Adhesive Tape (2 sets)
  • Battery Cover (1 piece)
  • Slide Cover (1 piece)
  • CR123A 3.0V 1800mAh Batteries (2 pieces)
  • Screws for Main Unit Shell (2 pieces, PM type 1.6x5.0mm)
  • Screws for Battery Cover (2 pieces, PM type 2.0x9.0mm)
  • Slide Cover Anti-Slip Screw (1 piece, M 1.4x4mm)
  • Manual d'instruccions (1 còpia)
  • Targeta de garantia (1 còpia)

2.2 Instal·lació de la bateria

The SESAME FACE PRO requires two CR123A lithium metal batteries. Ensure correct polarity when inserting.

  1. Remove the battery cover from the back of the main unit.
  2. Insert the two CR123A batteries according to the polarity markings.
  3. Torneu a col·locar la tapa de la bateria i fixeu-la amb els cargols proporcionats.
Dins view of the SESAME FACE PRO showing battery compartment with CR123A batteries installed.

Image 2.1: Proper installation of CR123A batteries within the SESAME FACE PRO unit.

2.3 Muntatge del dispositiu

The SESAME FACE PRO can be mounted using either the included 3M adhesive tape or screws, depending on your door surface and preference.

  1. Choose a suitable location on your door frame or wall adjacent to the door, ensuring it is within reach and at an appropriate height for face recognition.
  2. Clean the mounting surface thoroughly to ensure optimal adhesion if using tape.
  3. Attach the 3M tape to the back of the SESAME FACE PRO unit, or mark screw holes for drilling.
  4. Secure the unit firmly to the chosen surface.
Davant view of the SESAME FACE PRO smart lock, showing the keypad, camera, and fingerprint sensor.

Imatge 2.2: Frontal view of the SESAME FACE PRO, highlighting its various sensors.

lateral view of the SESAME FACE PRO smart lock, showing its slim profile.

Imatge 2.3: Pro lateralfile of the SESAME FACE PRO, illustrating its compact design.

2.4 Initial Administrator Registration

Upon first use, you must register an administrator. This user will have privileges to add or remove other users and manage settings.

  1. Follow the on-screen prompts or refer to the quick start guide for administrator setup.
  2. Register your face, fingerprint, and a PIN code as the administrator.

3. Instruccions de funcionament

3.1 Desbloqueig de la porta

The SESAME FACE PRO offers five methods for unlocking:

  • Reconeixement facial: Approach the device, and it will scan your face for recognition.
  • Palm Vein Recognition: Present your palm to the sensor for vein pattern verification.
  • Reconeixement d'empremtes digitals: Col·loca el dit registrat al sensor d'empremtes dactilars.
  • Codi PIN: Enter your registered PIN code on the keypad.
  • Targeta IC: Tap a registered FeliCa, MIFARE, or NFC-compatible card (e.g., Suica, PASMO, Apple Watch, mobile Suica) to the card reader area.
A person approaching a door, with red light beams indicating face recognition in progress from the smart lock.

Image 3.1: Face recognition in action, showing the device scanning a user's face.

A hand presented to the smart lock, with red light beams indicating palm vein recognition in progress.

Image 3.2: Palm vein recognition, demonstrating how to present your hand for scanning.

A finger pressing the fingerprint sensor on the smart lock keypad.

Image 3.3: Fingerprint recognition, showing a finger placed on the sensor.

A hand holding a Suica IC card near the smart lock for card recognition.

Image 3.4: IC card recognition, illustrating a Suica card being used to unlock the device.

3.2 Tancar la porta

To lock the door, simply press the lock button on the keypad. The device will confirm the lock status.

3.3 Adding and Deleting Users

Only the administrator can add or delete users. Refer to the detailed instructions in the full manual for specific steps on managing user access for each recognition method.

  • Codi PIN: Up to 100 PIN codes can be registered.
  • Empremta digital: Es poden registrar fins a 100 empremtes dactilars.
  • Targeta IC: Up to 1000 IC cards can be registered.

4. Manteniment

4.1 Substitució de la bateria

When the battery level is low, the device will provide an alert. Replace the CR123A batteries promptly to ensure continuous operation.

  1. Obriu el compartiment de la bateria tal com es descriu a la secció 2.2.
  2. Traieu les piles velles.
  3. Insert new CR123A batteries, observing correct polarity.
  4. Tanqueu i fixeu la tapa de la bateria.

4.2 Neteja

To maintain optimal performance, especially for the sensors, keep the device clean.

  • Netegeu la superfície amb un drap suau i sec.
  • Avoid using abrasive cleaners or solvents that could damage the sensors or finish.
  • Ensure the face recognition camera, palm vein sensor, and fingerprint sensor are free from dust and smudges.
The SESAME FACE PRO smart lock with water droplets on its surface, indicating water resistance.

Image 4.1: The SESAME FACE PRO is designed with a degree of water resistance for outdoor use.

5. Solució De Problemes

If you encounter issues with your SESAME FACE PRO, try the following common solutions:

  • Recognition Failure: Ensure the sensors are clean and free from obstructions. Re-register your face, palm, or fingerprint if recognition consistently fails. Ensure adequate lighting for face recognition, though the device is designed for low light.
  • El dispositiu no respon: Check battery levels and replace if necessary. If the device remains unresponsive, perform a factory reset (refer to the full manual for instructions).
  • El codi PIN no funciona: Double-check the entered PIN. Ensure the keypad is clean and responsive.
  • IC Card Not Detected: Ensure the card is compatible (FeliCa, MIFARE, NFC) and placed correctly on the reader. Re-register the card if needed.

Per a problemes persistents, poseu-vos en contacte amb l'atenció al client.

6. Especificacions

CaracterísticaEspecificació
MarcaCASA DEL CANDY
Número de model860013658205
Dimensions del producte (LxWxH)2.81 x 4.76 x 9 cm (1.1 x 1.87 x 3.54 polzades)
Pes del producte250 g (0.55 lliures)
ColorNegre
Font d'alimentació2 x CR123A Lithium Metal Batteries
Mètodes de desbloqueigFace Recognition, Palm Vein Recognition, Fingerprint, PIN Code, IC Card (FeliCa, MIFARE, NFC)
Capacitat del codi PINFins a 100
Capacitat d'empremta digitalFins a 100
Capacitat de la targeta ICFins a 1000
Accessoris inclosos3M Tape (2 sets), Battery Cover, Slide Cover, CR123A Batteries (2), Main Unit Screws, Battery Cover Screws, Slide Cover Anti-Slip Screw, Instruction Manual, Warranty Card
Diagram showing the dimensions of the SESAME FACE PRO smart lock in millimeters.

Image 6.1: Detailed dimensions of the SESAME FACE PRO unit.

7. Garantia i Suport

7.1 Informació de la garantia

The CANDY HOUSE SESAME FACE PRO comes with a standard manufacturer's warranty. Please refer to the included warranty card for specific terms, conditions, and duration of coverage. Retain your proof of purchase for warranty claims.

7.2 Atenció al client

For technical assistance, troubleshooting, or any questions regarding your SESAME FACE PRO, please contact CANDY HOUSE customer support. Contact details can typically be found on the official CANDY HOUSE weblloc web o a la targeta de garantia que s'inclou amb el producte.

Documents relacionats - SESAME FACE PRO

Preview Sesame Bike 2 Smart Lock - Secure Your Bicycle with Smart Technology
Discover the Sesame Bike 2 Smart Lock by CANDY HOUSE. Features include fingerprint, IC card, PIN code access, app control, and remote access via WiFi. Learn about installation and safety.
Preview Candy House Wi-Fi Access Point User Guide - Remote Access for Sesame Smart Lock
Official user guide for the Candy House Wi-Fi Access Point, detailing setup, features, specifications, troubleshooting, and warranty information for enabling remote access to your Sesame smart lock.
Preview CANDY HOUSE Remote Installation Guide
Installation guide for the CANDY HOUSE Remote, including setup, reset, and battery replacement instructions, along with FCC compliance information.
Preview CANDY HOUSE Remote nano Installation Guide
Concise installation guide for the CANDY HOUSE Remote nano, detailing setup, battery replacement, and reset procedures, along with FCC compliance information. Optimized for search engines.
Preview PH7160 Smart Lock Simplified Setting and User Guide
A concise guide to setting up and using the CRG PH7160 smart lock, covering component identification, key cover access, user registration, settings, factory reset, and mobile app control via Tuya.