Manual d'usuari de la càmera del timbre intel·ligent Aqara G410

1. Producte acabatview

The Aqara Smart Doorbell Camera G410 is a versatile smart doorbell system designed to enhance home security and convenience. It features a 2K camera, two-way audio, advanced motion detection, and serves as a built-in Matter and Zigbee hub. The system includes an outdoor doorbell unit and an indoor chime/hub unit.

Image 1: Aqara Smart Doorbell Camera G410 and its indoor Chime/Hub unit.

2. Què hi ha a la caixa

Verifiqueu que tots els components siguin presents al vostre paquet:

• Doorbell Camera Hub G410 × 1
• Chime Repeater × 1
• Manual d'usuari × 2
• Cable USB-C a USB-A × 1
• Bateria AA × 6
• Tornavís × 1
• Wall Screws & Anchors Kit × 1
• Wedge Screws Kit × 1
• 20° Wedge Bracket × 1

Image 2: All components included in the Aqara Smart Doorbell Camera G410 package.

3. Configuració i instal·lació

3.1 Instal·lació de la unitat exterior

The outdoor unit can be installed using either battery power or wired power. It is recommended to install the outdoor unit on an outdoor wall or the door. If the door is metal, mount it on the adjacent wall instead. The ideal installation height is 1.4-1.5 m above the ground.

Image 3: The Aqara G410 doorbell unit illustrating both wireless (battery) and wired power options.

Battery Power Installation:

1. Use the included Phillips (cross-point) screwdriver to loosen the side screw.
2. Hold the outdoor unit firmly and slide the back cover downward to remove it.
3. Insert the 6 AA batteries, matching the +/- polarity markings inside the compartment. (Note: Install batteries only after connecting the indoor unit to your network.)

Wired Power Installation:

1. Use the proper tool to remove the wire entry cover from the backplate.
2. Thread the power cable through the wire entry hole.
3. Connect the power cable to the outdoor unit's external power terminal and securely tighten the screw. Ensure proper insulation to prevent short circuits. (This device is designed for non-polarized AC or DC input. Either wire from the external power source may be connected to either terminal without affecting functionality.)

3.2 Indoor Unit (Chime/Hub) Installation

The indoor unit can be placed on a flat surface or wall-mounted using the included adhesive pad. It should be placed within 10 meters (horizontal distance) of the outdoor unit, with no major obstructions. Additionally, the linear distance between the indoor unit and the Wi-Fi router should not exceed 20 meters.

1. Peel off the adhesive backing and firmly press the indoor unit onto a clean, dry surface. Hold pressure for 30 seconds to ensure strong adhesion.
2. Connect the Type-C power cable to the device. The indicator lights will illuminate to confirm successful power-on.

3.3 Adding the Device to the Aqara Home App

Ensure your phone is connected to the same Wi-Fi network that the device will use. Power on the indoor unit and wait for the status indicator light to flash yellow.

1. Open the Aqara Home App. The device will be automatically discovered and displayed on the app. Click on the discovered device and follow the app's instructions to connect it.
2. Alternatively, click on the "+" icon in the upper right corner of the app's homepage and select the device to connect it to the app.

4. Instruccions de funcionament

4.1 Característiques clau

• Vídeo 2K Ultra HD: Capture crisp, detailed video with a wide-angle lens.
• 95dB Built-in Chime: Delivers loud and clear alerts.
• Wi-Fi de doble banda: Supports 2.4GHz and 5GHz Wi-Fi for reliable connections.
• mmWave Radar Motion Detection: Detects human presence with high accuracy, reducing false alarms.
• Àudio bidireccional: Communicate with visitors at your door from anywhere.
• Local Face Recognition: Recognizes known faces for custom actions and enhanced privacy.
• Smart Extras: Àudio personalitzat files, voice changer, and privacy masking (available via Aqara Home app).

Image 4: Demonstrates the 2K video clarity of the Aqara G410 doorbell in both day and night conditions.

Image 5: Illustration of the mmWave radar sensor providing highly accurate alerts for human presence.

Image 6: The Aqara Home app interface showing options for privacy masking and voice modification during two-way conversations.

4.2 Opcions d'emmagatzematge

The Aqara G410 offers both local and cloud storage solutions:

• Emmagatzematge local: Insert a microSD card (up to 512GB, not included) into the Chime/Hub unit for local backup. The SD card slot is securely located inside your home.
• Emmagatzematge al núvol: Encrypted cloud storage is available for your footage.

Image 7: The indoor Chime/Hub unit with a microSD card slot for local storage, alongside the app interface displaying storage options.

5. Integració de la llar intel·ligent

The Aqara G410 is designed for broad compatibility with various smart home ecosystems:

5.1 HomeKit Secure Video

The device is fully compatible with Apple HomeKit Secure Video (HSV) for encrypted recording, iCloud storage, and notifications directly on Apple devices. Note: When connected to Apple HomeKit, the resolution is limited to 1600×1200. This limitation also applies to Aqara Home when both platforms are used simultaneously.

5.2 Built-in Matter Hub

The doorbell camera includes a built-in Zigbee and Matter hub, allowing you to connect and manage other smart devices (sensors, lights, locks) directly through your doorbell. This simplifies your setup and expands smart home possibilities.

Image 8: Diagram showing the Aqara G410 doorbell functioning as a smart home hub, connecting to various Aqara devices.

5.3 Other Ecosystems

The G410 is compatible with Alexa, Google Assistant, SmartThings, and Home Assistant, integrating into your existing smart home setup.

Image 9: The Aqara G410 doorbell seamlessly integrated across multiple smart home ecosystems including Apple Home, Alexa, and Google Home.

5.4 Advanced Matter Bridging

The device supports Advanced Matter Bridging, which allows it to expose any of Aqara Home automation conditions/actions as virtual devices in Matter apps. To know more about the functionality and configure it, please proceed to: "Profile" tab -> "Connect to Ecosystems" -> "Matter" -> "Scene and Signal Sync"

6. Manteniment

To ensure optimal performance and longevity of your Aqara Smart Doorbell Camera G410, follow these maintenance guidelines:

• Neteja: Regularly wipe the camera lens and doorbell surface with a soft, damp cloth to remove dust and smudges. Avoid using harsh chemicals or abrasive materials.
• Substitució de la bateria: If using battery power, replace all six AA batteries when the low battery indicator appears in the app or on the device. Ensure correct polarity during replacement.
• Actualitzacions de firmware: Check the Aqara Home app periodically for firmware updates. Keeping your device's firmware up-to-date ensures access to the latest features, security enhancements, and bug fixes.
• Condicions ambientals: While designed for outdoor use, avoid direct exposure to extreme weather conditions (e.g., prolonged heavy rain, direct sunlight in extreme heat) if possible, to extend the device's lifespan.

7. Solució De Problemes

If you encounter issues with your Aqara Smart Doorbell Camera G410, refer to the following common troubleshooting steps:

• Device Not Connecting to Network:
  • Ensure the indoor unit is within 10 meters of the outdoor unit and within 20 meters of your Wi-Fi router.
  • Verify your phone is connected to the same 2.4GHz or 5GHz Wi-Fi network as the device.
  • If the indoor unit fails to connect after 10 minutes, it will enter a cut-off state (solid white light). To restart, unplug and reconnect power, or press and hold the function key for 10 seconds to reset the network.
• Poca qualitat de vídeo:
  • Check your Wi-Fi signal strength. A weak signal can affect video streaming quality.
  • Assegureu-vos que la lent de la càmera estigui neta i lliure d'obstruccions.
  • Note that when connected to Apple HomeKit, the resolution is limited to 1600x1200.
• Alertes de moviment falses:
  • Adjust the mmWave radar sensitivity settings in the Aqara Home app.
  • Ensure the installation height is appropriate (1.4-1.5 m) to optimize detection zones.
• Problemes d'àudio bidireccional:
  • Check your device's microphone and speaker settings in the app.
  • Ensure there are no physical obstructions blocking the microphone or speaker on the doorbell unit.

8. Especificacions

9. Garantia i Suport

The Aqara Smart Doorbell Camera G410 is covered by a manufacturer's warranty. For specific warranty terms, duration, and conditions, please refer to the warranty card included in your product packaging or visit the official Aqara weblloc.

For technical support, troubleshooting assistance, or to inquire about replacement parts, please contact Aqara customer service through their official weblloc web o la secció d'assistència dins de l'aplicació Aqara Home.

Fabricant: Lumi United Technology Co., Ltd

Data de primera disponibilitat: 2 de juliol de 2025