1. Introducció
This manual provides comprehensive instructions for the Tenveo TEVO-VHD20HAN NDI PTZ Camera. This camera is designed for professional video conferencing and live streaming, offering Full HD 1080P resolution at 60 frames per second, a 20X optical zoom, and advanced AI auto-tracking capabilities. It supports multiple video output interfaces including HDMI, LAN, and USB3.0, with Power over Ethernet (PoE) functionality. The NDI|HX protocol enables low-latency, IP-based production workflows, ensuring high-quality, frame-accurate video streaming and PTZ control.
Vídeo 1: Un acabatview of Tenveo's commitment to communication technology, showcasing various products and applications.
2. Informació de seguretat
Please read and follow all safety instructions carefully to prevent damage to the product or injury to yourself. Keep this manual for future reference.
- No exposeu la càmera a la pluja ni a la humitat.
- Do not disassemble the camera. Refer all servicing to qualified personnel.
- Ensure the power supply is correctly rated for the device.
- Avoid placing the camera in unstable locations or near heat sources.
- Clean the camera with a soft, dry cloth. Do not use harsh chemicals.
3. Contingut del paquet
Verifiqueu que tots els elements siguin presents al paquet:
- Tenveo NDI AI Auto Tracking PTZ Live Streaming Camera
- Comandament a distància IR
- Adaptador d'alimentació DC12V
- Cable USB3.0
- Manual d'usuari
- Muntatge de paret
- Cargols de muntatge
4. Producte acabatview
The Tenveo TEVO-VHD20HAN is a high-performance PTZ camera designed for versatile video production. It features a Sony 1/2.8" CMOS Sensor, delivering FHD 1080P at 60FPS. The 20X optical zoom allows for detailed capture from a distance, while advanced AI humanoid and face auto-tracking ensures subjects remain centered. Connectivity options include USB3.0, HDMI, and LAN, with Power over Ethernet (PoE) support for simplified installation.
Imatge 1: Davant view of the Tenveo NDI PTZ Camera, showing the lens and base with power/standby indicators.
Imatge 2: Key features of the camera, including 20X Zoom, AI Humanoid & Face Auto-Tracking, NDI|HX Live Streaming, PoE Support, USB3.0/HDMI/LAN connectivity, 1080P 60FPS, CMOS Sensor, and 61° Wide FOV.
Imatge 3: posterior view of the camera highlighting various connection ports: Power Supply, NDI/LAN/PoE/IP Streaming/IP Control, and USB3.0 Output.
Vídeo 2: A detailed demonstration of the Tenveo VHD20HAN 20X AI Auto Tracking NDI PTZ Camera, showcasing les seves característiques i capacitats.
5. Configuració
5.1. Opcions de muntatge
The Tenveo TEVO-VHD20HAN camera supports various installation methods to suit your environment:
- Desktop: Col·loqueu la càmera sobre una superfície plana.
- Monitor: Fixeu-lo de manera segura a la part superior d'un monitor.
- Muntatge en paret: Use the included wall mount and screws to fix the camera to a wall.
- Muntatge al sostre: Install the camera inverted on the ceiling using appropriate mounting hardware.
Imatge 4: Illustration of the camera's pan (350°) and tilt (180°) capabilities, along with its 20X optical zoom, shown in a church setting.
5.2. Connectivitat
Connect the camera using the appropriate cables for your setup:
- Potència: Connect the DC12V Power Adapter to the camera. Alternatively, use a PoE (802.3af) switch to provide power and network connectivity via a single LAN cable.
- USB3.0: Connect the USB3.0 cable to your computer for video output.
- HDMI: Connect an HDMI cable for high-definition video output to a display or capture device.
- LAN (NDI/IP Streaming): Connect an Ethernet cable to a network switch or router for NDI|HX, IP streaming (RTMP, RTSP, SRT), and IP control.
Imatge 5: A diagram illustrating the various connection options for the Tenveo NDI AI-Tracking PTZ Camera, including HDMI to Blackmagic ATEM, Router/Switch for IP Control, Tenveo Joystick Controller, USB3.0 Video Output, RTSP IP Streaming, RTMP IP Streaming, and NDI Streaming to platforms like Voovmeeting, Webex, Microsoft Lync, Google Meet, Cisco, Zoom, and YouTube.
6. Instruccions de funcionament
6.1. AI Auto-Tracking
The camera features advanced AI Humanoid & Face Auto-Tracking, powered by deep learning algorithms, to keep subjects perfectly centered.
- Mode de presentador: Ideal for single speakers, the camera locks onto and follows the individual, maintaining seamless tracking even if the person moves or is momentarily obscured.
- Autoframing Mode: Automatically adjusts the frame to include all detected participants, suitable for group discussions or panels.
Imatge 6: Demonstrates the AI Auto-Tracking feature with precise humanoid and face recognition, showing both remote/web UI control and dynamic autoframing.
6.2. Control PTZ
The camera's Pan-Tilt-Zoom functions can be controlled via the included IR remote or a webinterfície d'usuari basada en.
- Control remot IR: Use the remote to adjust pan, tilt, zoom, and access AI tracking modes.
- Web UI Control: Access the camera's settings and control functions through a web browser by entering the camera's IP address. This interface allows for detailed configuration of tracking modes (Presenter, Autoframing), PTZ adjustments, and other image settings.
Imatge 7: Close-up of the IR remote control, highlighting buttons for autoframing, enabling/disabling AI tracking, and zoom controls.
Vídeo 3: Instructions on how to connect and use a joystick controller to manage multiple PTZ cameras, including network setup and adding cameras via web interfície.
6.3. Transmissió en directe
The camera supports simultaneous IP/LAN/NDI HDMI and USB3.0 live streaming. It is compatible with RTMP, RTSP, and SRT protocols for direct streaming to platforms like YouTube, Facebook, or OBS without additional hardware.
7. Manteniment
Un manteniment regular garanteix un rendiment òptim i una llarga vida útil de la càmera.
- Neteja: Use a soft, lint-free cloth to clean the camera body and lens. For stubborn smudges on the lens, use a specialized lens cleaning solution.
- Actualitzacions de firmware: Periodically check the Tenveo official weblloc web per a actualitzacions de firmware per assegurar-vos que la càmera tingui les funcions i millores de rendiment més recents.
- Emmagatzematge: Quan no la feu servir durant períodes prolongats, guardeu la càmera en un entorn sec i sense pols.
8. Solució De Problemes
Si teniu problemes, consulteu els passos habituals següents per a la resolució de problemes:
- Sense energia: Ensure the power adapter is securely connected or that the PoE switch is active and providing power.
- Sense sortida de vídeo: Check all cable connections (USB, HDMI, LAN). Verify that the correct input source is selected on your display or capture device.
- Problemes de connectivitat de xarxa: Confirm the LAN cable is properly connected. If using static IP, ensure settings are correct. If using DHCP, verify the network is assigning an IP address.
- AI Tracking Not Working: Ensure AI tracking is enabled via the remote or web UI. Check for sufficient lighting and clear line of sight to the subject.
- El control remot no respon: Check the remote's batteries. Ensure there are no obstructions between the remote and the camera's IR receiver.
9. Especificacions
| Característica | Detall |
|---|---|
| Dimensions del producte | 6.5 x 9.72 x 6.73 polzades |
| Pes de l'article | 3.01 lliures |
| Número de model de l'article | TEVO-VHD20HAN |
| Tecnologia del sensor fotogràfic | CMOS |
| Resolució de captura de vídeo | 1080p |
| Distància focal màxima | 110 mil·límetres |
| Apertura màxima | 1.6 f |
| Format de captura de vídeo | MJPEG/YUY2/H.264/H.265 |
| Format d'àudio compatible | AAC, MP3 |
| Tecnologia de connectivitat | HDMI, LAN, USB3.0 |
10. Garantia i Suport
Tenveo offers a 3-year standard warranty for this product. For any questions or technical assistance, please contact Tenveo customer service. Lifetime technical support is provided.
