Introducció
This manual provides essential information for the safe and efficient operation of your TROTEC Electric Towel Warmer TWH 300 S. Please read these instructions carefully before installation and use, and keep them for future reference. The TWH 300 S is designed to provide warmth and dry towels in bathrooms or guest toilets, featuring a modern design, silent operation, and smart control options.
Instruccions de seguretat
Important: Seguiu sempre les precaucions de seguretat bàsiques quan utilitzeu aparells elèctrics per reduir el risc d'incendi, descàrrega elèctrica i lesions.
- Assegureu-vos que la font d'alimentació voltagcoincideix amb l'etiqueta de classificació de l'aparell.
- No feu funcionar l'escalfador de tovalloles amb un cable o endoll danyats.
- This appliance is rated IPX4 for splash protection, making it suitable for bathroom use. However, do not immerse it in water or expose it to direct water jets.
- Installation must be performed by a qualified electrician in accordance with local wiring regulations, especially in bathrooms.
- No tapeu l'escalfador de tovalloles mentre estigui en funcionament, ja que això pot provocar un sobreescalfament.
- Keep children and pets away from the appliance during operation. The surface can become hot.
- Do not use the appliance for purposes other than drying towels or heating the room.
- Desconnecteu sempre l'aparell abans de netejar-lo o fer-ne el manteniment.
- The appliance contains a closed water-glycol system; do not attempt to open or refill it.
Contingut del paquet
Verifiqueu que tots els components siguin presents i no estiguin danyats en desembalar-lo.
- TROTEC Electric Towel Warmer TWH 300 S unit
- Wall mounting bracket set (screws, anchors, mounting plates)
- Manual d'usuari

Configuració i instal·lació
The TROTEC TWH 300 S is designed for wall mounting. Ensure the chosen location is suitable for an electrical appliance in a bathroom environment and allows for proper air circulation.
- Tria la ubicació: Select a wall location that is within reach of a power outlet but not directly above a bathtub or shower. Ensure sufficient clearance around the unit.
- Marca els punts de perforació: Use the provided mounting template (if included) or measure the distances between the mounting points on the back of the unit. Mark the drilling points on the wall.

Imatge: Dimensions del producte. This image illustrates the physical dimensions of the TROTEC TWH 300 S Electric Towel Warmer, showing a height of 515 mm, a width of 500 mm, and a depth of 124 mm. The power cord length is also indicated as 1500 mm. - Forats: Drill holes at the marked points using an appropriate drill bit for your wall type. Insert the wall anchors.
- Col·loca els suports: Fixeu els suports de muntatge a la paret amb els cargols proporcionats.
- Mount Towel Warmer: Carefully align the towel warmer with the wall brackets and secure it in place. Ensure it is firmly attached and level.
- Connectar l'alimentació: Connecteu el cable d'alimentació a una presa de corrent adequada.
For detailed electrical installation, consult a qualified electrician.
Instruccions de funcionament
The TWH 300 S features a modern touch control panel and can also be controlled via the Trotec Assistant app.

Toqueu Tauler de control
- Botó d'encendre (⏻): Premeu per encendre o apagar la unitat.
- Mode Selection (☀): Cycle through different operating modes (e.g., Comfort, Eco, Anti-frost).
- Ajust de temperatura (+ / -): Increase or decrease the desired room temperature.
- Temporitzador (⏱): Set programmed heating times. Refer to the full manual for detailed timer programming.
- Indicador de Wi-Fi (🚩): Indicates Wi-Fi connection status for app control.
Trotec Assistant App Control
For advanced control and smart features, download the Trotec Assistant app from your device's app store.
- Download and install the Trotec Assistant app.
- Follow the in-app instructions to connect your TWH 300 S to your home Wi-Fi network.
- Once connected, you can remotely set temperature, program heating schedules, and monitor the device.
Característiques especials
- Window Opening Identification: The device can detect open windows and automatically reduce heating to save energy.
- Funció de protecció contra gelades: Automatically activates heating to prevent freezing in cold environments.
Manteniment
Regular cleaning ensures optimal performance and extends the lifespan of your towel warmer.
- Neteja: Before cleaning, ensure the appliance is unplugged and completely cool. Wipe the exterior surfaces with a soft, damp drap. No utilitzeu productes de neteja abrasius, dissolvents ni productes químics agressius.
- Inspecció: Reviseu periòdicament el cable d'alimentació i l'endoll per detectar qualsevol signe de danys. Si detecteu danys, interrompeu l'ús i poseu-vos en contacte amb el servei d'atenció al client.
- The internal water-glycol system is sealed and maintenance-free. Do not attempt to open or service it.
Resolució de problemes
If you encounter issues with your TROTEC TWH 300 S, refer to the following common problems and solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| La unitat no s'encén. | No power supply; power button not pressed. | Check if the plug is securely in the outlet. Press the power button on the control panel or via the app. Check circuit breaker. |
| Towel warmer is not heating. | Temperature setting too low; mode not active; window opening detected. | Increase the temperature setting. Ensure the correct operating mode is selected. Close any open windows or disable the window opening detection feature temporarily. |
| Problemes de connexió Wi-Fi. | Incorrect Wi-Fi password; out of range; router issues. | Ensure correct Wi-Fi password. Move the unit closer to the router or check router status. Restart the unit and attempt to reconnect via the app. |
| Calefacció desigual. | Normal operation for some designs; air trapped in system (unlikely for sealed unit). | The TWH 300 S uses a closed water-glycol system designed for even heat distribution. If uneven heating persists, contact customer support. |
Especificacions
- Model: TWH 300 S
- Marca: TROTEC
- Potència: 300 watts
- Classe de protecció: IPX4 (a prova d'esquitxades)
- Dimensions (L x A x A): 50 x 12.4 x 51.5 cm
- Pes: 6 kg
- Material: Metall
- Tecnologia de calefacció: Closed water-glycol system
- Control: Touch control panel, Trotec Assistant app (Wi-Fi)
- Característiques: Timer, Eco mode, Window opening identification, Frost protection
Garantia i Suport
TROTEC products are manufactured to high-quality standards. For information regarding warranty terms and conditions, please refer to the warranty card included with your product or visit the official TROTEC weblloc.
For technical support, spare parts, or service inquiries, please contact TROTEC customer service:
- Weblloc: www.trotec.com
- Consulteu l'embalatge del producte o la fitxa oficial weblloc web per obtenir dades de contacte regionals.





