Hiseeu 8MP 4K PoE Security Camera System User Manual

1. Introducció

This manual provides detailed instructions for the installation, operation, and maintenance of your Hiseeu 8MP 4K PoE Security Camera System. This system is designed for comprehensive home and business surveillance, offering high-resolution video, advanced detection capabilities, and flexible recording options. Please read this manual thoroughly before setup and use to ensure proper functionality and safety.

2. Què hi ha a la caixa

Verifiqueu que tots els components que s'enumeren a continuació s'inclouen al paquet:

• 1x 4K NVR (Network Video Recorder) with 2TB HDD pre-installed
• 8x 4K PoE Cameras (8MP Bullet Cameras)
• 4x 64ft Ethernet Cables
• 4x 100ft Ethernet Cables
• 1x Adaptador de corrent per a NVR
• 1 x ratolí USB
• 1x cable HDMI
• 1 cable Ethernet de 3 peus
• 1 x manual d'usuari
• 1x Warning Sticker
• 1x Screws Bag (for camera mounting)

Image: All components included in the Hiseeu 8MP 4K PoE Security Camera System package.

3. Característiques clau

• 4K 8MP HD Image: Delivers vivid and detailed video resolution (3840x2160p), four times clearer than 2MP systems.
• 121° d'ample View Angle: Equipped with a 2.8mm lens, providing a wider field of view compared to standard 3.6mm lenses.
• AI Human/Vehicle Detection: Advanced artificial intelligence technology for accurate detection of humans and vehicles, reducing false alarms.
• Visió nocturna en color: Offers three night vision modes: Black-and-White, Color Night Mode, and Alarm Light mode (activates light upon detection).
• Àudio bidireccional: Enables real-time communication through the camera via the mobile app.
• 24/7 Recording & Smart Playback: Supports continuous recording and various playback modes including sync, motion detection, and common playback.
• PoE (alimentació per Ethernet): Simplifica la instal·lació proporcionant energia i dades a través d'un únic cable Ethernet.
• Expandable NVR: The 8-port NVR can be expanded to 16 channels by adding an external PoE switch.
• Internet Flexibility: Functions for local surveillance without internet; remote access via app/PC client requires internet connection.

4. Configuració

4.1 Sistema acabatview

The Hiseeu PoE Security Camera System consists of a Network Video Recorder (NVR) and multiple Power over Ethernet (PoE) cameras. The NVR manages video recording, storage, and network connectivity, while the cameras capture high-definition video footage.

4.2 Connexió de maquinari

Follow these steps to connect your system:

1. Connecteu les càmeres a l'NVR: Use the provided Ethernet cables to connect each PoE camera to the PoE ports on the back of the NVR. A single Ethernet cable provides both power and video signal.
2. Connecteu el NVR al monitor: Connect the NVR to a TV or monitor using the HDMI cable for local viewing.
3. Connecteu el ratolí USB: Plug the USB mouse into one of the USB ports on the NVR for navigation.
4. Connect NVR to Power: Connect the NVR's power adapter to the NVR and then to a power outlet. The NVR will power on automatically.
5. (Optional) Connect NVR to Router: For remote access via the mobile app or PC client software, connect the NVR to your internet router using the 3ft Ethernet cable.

Image: Power over Ethernet setup, showing camera connected to NVR, NVR to router, and NVR to monitor.

4.3 Configuració inicial

Upon first startup, the NVR will guide you through an initial setup wizard. This typically includes:

• Setting up a secure password for the NVR.
• Configuring network settings (DHCP is usually recommended for ease of use).
• Formatting the pre-installed 2TB HDD if prompted.
• Scanning and adding connected cameras.

It is crucial to set a strong, unique password for your NVR to protect your system from unauthorized access.

5. Funcionament

5.1 Viu View

Tu pots view live camera feeds through multiple interfaces:

• TV Monitor: Directly connected to the NVR via HDMI/VGA.
• Aplicació mòbil: Download the 'Guard Live' app (available on App Store and Google Play) for remote viewen telèfons intel·ligents.
• PC Client Software: Install the client software on your computer for viewing i gestió.

5.2 Enregistrament

The system supports continuous recording to the pre-installed 2TB HDD. You can also configure motion detection recording to save storage space and focus on important events.

5.3 Reproducció

Accés gravat footage using the following playback modes:

• Sincronitza la reproducció: View footage from up to 4 cameras simultaneously.
• Motion Detection Playback: Review only segments where motion was detected.
• Common Playback: Standard timeline-based playback.

Image: Smart Playback Modes interface on the NVR, showing options for reviewing gravat footage.

5.4 Modes de visió nocturna

The cameras offer enhanced night surveillance with three modes:

• Black-and-White: Standard infrared night vision.
• Color Night Mode: Provides full-color video in low-light conditions.
• Llum d'alarma: The camera's built-in light activates upon detecting suspicious objects, enhancing visibility and acting as a deterrent.

Image: Two Night Vision Modes, illustrating color and infrared views at night.

5.5 Smart Detection (AI)

Leverage AI technology for precise human and vehicle detection:

• Customizable Alarm Areas: Define specific zones for detection to minimize irrelevant alerts.
• Notificacions instantànies: Receive immediate app push notifications when a human or vehicle is detected.
• Audible/Visual Alarms: Configure warning lights and sounds to deter intruders.
• NVR Buzzer: The NVR can emit a beeping sound as an additional alert.

Image: Smart Human/Vehicle Detect, showing how to set up alarm areas and notification types.

5.6 Àudio bidireccional

The integrated two-way audio feature allows you to communicate directly through the camera:

• Speak into your mobile app, and your voice will be broadcast through the camera's speaker.
• Listen to audio from the camera's microphone through the app or connected TV monitor.

Image: Two Way Audio feature, demonstrating communication between a smartphone user and someone near the camera.

5.7 Accés remot

To access your security system remotely:

• Ensure your NVR is connected to a router with internet access.
• Download and install the 'Guard Live' mobile app or the PC client software.
• Follow the in-app instructions to add your NVR using its unique ID or QR code.

6. Manteniment

• Neteja regular: Netegeu periòdicament les lents de la càmera amb un drap suau i sec.amp drap per garantir una qualitat d'imatge nítida. Eviteu productes de neteja abrasius.
• Actualitzacions de firmware: Check the Hiseeu official website or app for available firmware updates to ensure optimal performance and security.
• HDD Management: The 2TB HDD will automatically overwrite older footage when full. You can configure recording schedules and motion detection settings to manage storage efficiently.
• Inspecció del cable: Regularly inspect all Ethernet cables for damage, especially those exposed to outdoor elements.
• Font d'alimentació: Ensure the NVR's power adapter is securely connected and free from damage.

7. Solució De Problemes

• Sense visualització de vídeo: Check all cable connections (HDMI, Ethernet to cameras). Ensure the NVR and cameras are powered on. Verify monitor input selection.
• Sense accés remot: Confirm the NVR is connected to the internet router. Check router settings and NVR network configuration. Ensure the mobile app or PC client is correctly configured with the NVR's ID.
• Mala qualitat d'imatge: Clean camera lenses. Ensure cameras are securely mounted and not obstructed. Check for strong light sources directly facing the camera at night.
• Alarmes de moviment falses: Adjust motion detection sensitivity and define specific detection zones to exclude irrelevant areas (e.g., moving trees).
• L'NVR no grava: Check HDD status in NVR settings. Ensure the HDD is formatted and not full. Verify recording schedules and motion detection settings.
• Problemes amb la contrasenya: If you forget your NVR password, refer to the NVR's on-screen recovery options or contact Hiseeu technical support for assistance.

8. Especificacions

9. Garantia i Suport

• Garantia del producte: Your Hiseeu security system is covered by a product warranty. Please refer to the warranty card included in your package or contact Hiseeu customer service for specific details regarding coverage and duration.
• Suport tècnic de tota la vida: Hiseeu provides lifetime technical support for its products. For any technical issues, setup assistance, or troubleshooting, please contact our support team.
• Devolució gratuïta de 30 dies: If you are not satisfied with your purchase, Hiseeu offers a 30-day free return policy. Please ensure the product is returned in its original condition and packaging.

For support, visit the Hiseeu official website or contact the customer service provided with your product documentation.