1. Introducció
This manual provides detailed instructions for the installation, operation, and maintenance of your TONGVEO 4K NDI PTZ Camera (Model TV-NVS20A-4KN). Please read this manual thoroughly before using the product to ensure proper functionality and to prevent damage.
The TONGVEO 4K NDI PTZ Camera is designed for professional live streaming and conferencing, offering 4K resolution, 20X optical zoom, AI auto-tracking, and multiple output options including HDMI, SDI, USB3.0, and NDI over LAN with Power over Ethernet (PoE) support.
Figure 1: TONGVEO 4K NDI PTZ Camera with key features.
2. Producte acabatview
2.1 Característiques clau
- 4K UHD Video Output: Supports 4K/30FPS via HDMI and USB, and up to 1080P via IP/NDI.
- Zoom òptic de 20X: High-quality optical zoom for detailed close-ups.
- AI Auto-Tracking: Advanced AI for presenter tracking and auto-framing using facial and human body recognition.
- Official NDI 4K Integration: Seamless compatibility with NDI-enabled workflows and software.
- Multiple Output Interfaces: HDMI, SDI, USB3.0, and LAN (supporting PoE).
- Alimentació per Ethernet (PoE): Simplifies installation by combining power and data over a single network cable.
- Opcions de control flexibles: Control mitjançant comandament IR, web browser, or Camera Management Software.
2.2 Què hi ha a la caixa
- 1 x TONGVEO 4K NDI PTZ Camera
- 1 x USB 3.0 Cable (9.8ft)
- 1 control remot IR
- 1 x Wall Mount Bracket with screws
- 1 x adaptador d'alimentació DC 12V/2A
- 1 x Manual d'usuari
Figure 2: Included accessories and camera.
3. Configuració
3.1 Instal·lació física
The camera can be installed in various ways: desktop, wall-mounted, or tripod-mounted. Ensure the camera is placed on a stable surface or securely mounted to prevent accidental falls.
- Ubicació d'escriptori: Place the camera on a flat, stable surface.
- Muntatge a la paret: Use the provided wall mount bracket and screws to securely attach the camera to a wall. Ensure the wall can support the camera's weight.
- Muntatge del trípode: The camera base includes a standard 1/4-inch screw hole for tripod compatibility.
3.2 Connexions
Connect the necessary cables to the rear panel of the camera:
- DC12V: Connecteu l'adaptador de corrent.
- RS485/RS232: For serial control (e.g., with a joystick controller).
- USB3.0: Connect to a computer for video output and control.
- HDMI: Connect to a display or video switcher for 4K video output.
- RJ45 (LAN/PoE): Connect to a network for IP streaming, NDI, and PoE power.
- IDS: Connect to a professional video switcher or monitor for long-distance video transmission.
Figura 3: Connexions del panell posterior.
3.3 Encès
After all connections are made, connect the power adapter to a power outlet or ensure PoE is active on your network switch. The camera will power on and perform an initial self-test, moving its lens to the home position.
Vídeo 1: Acabatview of the TONGVEO 4K NDI PTZ Camera's features and initial startup sequence.
4. Instruccions de funcionament
4.1 Control remot
The included IR remote control allows for basic camera operations:
- Potència: Turn the camera on/off or put it in standby.
- Selecció de càmera: Select which camera to control (up to 4 cameras).
- Control PTZ: Use arrow keys to pan (left/right) and tilt (up/down) the camera.
- Zoom: Adjust optical zoom in/out.
- Preestablert: Save and recall up to 9 preset positions.
- Focus: Auto or manual focus adjustment.
- Mode d'imatge: Adjust brightness, mirror image, and other settings.
- Seguiment d'IA: Activate or deactivate AI tracking modes.
Figure 4: IR Remote Control functions.
4.2 Web Control de la interfície
Accedir a la càmera web interface for advanced control and settings configuration:
- Connect the camera to your network via the RJ45 port.
- Find the camera's IP address (refer to your network settings or the camera's OSD menu).
- Obre a web navegador i introduïu l'adreça IP de la càmera.
- Inicieu la sessió amb les credencials predeterminades (nom d'usuari: admin, contrasenya: admin).
- Des del web interface, you can control PTZ movements, zoom, focus, image settings, and configure AI tracking modes.
Figura 5: Web interface for camera control.
4.3 Seguiment automàtic d'IA
The camera features intelligent AI auto-tracking with two main modes:
- Seguiment del presentador: The camera automatically follows a designated presenter, keeping them centered in the frame.
- Enquadrament automàtic: The camera intelligently frames multiple subjects within the shot.
AI tracking uses both facial and human body recognition. If a person's body is temporarily obstructed, tracking will resume once their face reappears. Note that the system tracks one person at a time and is not designed for high-speed motion.
Video 2: Demonstration of AI auto-tracking capabilities.
4.4 NDI Integration
The camera supports official NDI 4K integration, allowing for seamless video transmission over a standard network. This enables compatibility with popular software like OBS, vMix, Streamlabs, Propresenter, Wirecast, and Zoom.
- Connect the camera to your network via the RJ45 port.
- Use NDI Tools (e.g., Studio Monitor) to discover and view the camera's NDI stream on your network.
- Integrate the NDI stream into your preferred live streaming or video conferencing software.
Figure 6: NDI integration and workflow.
5. Manteniment
- Neteja: Use a soft, dry cloth to clean the camera body. For the lens, use a lens cleaning cloth and specialized lens cleaning solution. Avoid harsh chemicals.
- Emmagatzematge: Quan no la feu servir durant períodes prolongats, guardeu la càmera en un entorn sec i sense pols.
- Actualitzacions de firmware: Periodically check the TONGVEO weblloc web per a actualitzacions de firmware per garantir un rendiment òptim i l'accés a noves funcions.
6. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| Sense sortida de vídeo | Loose cable connection, incorrect input selection on display, no power. | Check all cable connections (HDMI, SDI, USB, LAN). Ensure the display is set to the correct input. Verify power supply. |
| Camera not responding to remote | Low battery in remote, IR sensor blocked, incorrect camera selected. | Replace remote batteries. Ensure no obstructions between remote and camera. Select the correct camera ID on the remote. |
| El seguiment per IA no funciona | Tracking mode off, subject too far/moving too fast, poor lighting. | Activa el seguiment per IA a distància o web interface. Ensure subject is within optimal range and lighting is adequate. Avoid rapid movements. |
| NDI stream not found | Problema de xarxa, adreça IP incorrecta, bloqueig del tallafocs. | Verify network connection. Check camera's IP address. Ensure firewall settings allow NDI traffic. Restart camera and NDI software. |
7. Especificacions
| Característica | Detall |
|---|---|
| Número de model | TV-NVS20A-4KN |
| Dimensions del producte | 6.42 x 6.73 x 6.81 polzades |
| Pes de l'article | 6.17 lliures |
| Tecnologia del sensor fotogràfic | CMOS |
| Resolució de captura de vídeo | 4K |
| Zoom òptic | 20X |
| Distància focal màxima | 105 mm |
| Apertura màxima | 3.7f |
| Tecnologia de connectivitat | HDMI, SDI, USB3.0, LAN (NDI, PoE) |
| Característiques especials | 4K 30fps, AI Auto-Tracking, Official NDI 4K Integration |
8. Garantia i Suport
TONGVEO offers comprehensive customer support for your product. If you encounter any issues or have questions, please utilize the following resources:
- 24-Hour After-Sales Support: Poseu-vos en contacte amb el nostre equip d'assistència per obtenir ajuda.
- Free Training & Video Guides: Access online resources for setup and operation.
- Assistència a distància: Available for complex troubleshooting.
For specific warranty details, please refer to the warranty card included with your product or visit the official TONGVEO weblloc.
