Manual d'usuari de la càmera PTZ Tenveo 4K NDI (model TEVO-VHD20H4KN)

1. Introducció

This manual provides detailed instructions for the Tenveo 4K NDI PTZ Camera, Model TEVO-VHD20H4KN. This camera is designed for professional video conferencing and live streaming applications, offering advanced features such as 4K resolution, 20X optical zoom, AI-powered auto-tracking, and multiple connectivity options including NDI, HDMI, LAN, and USB3.0. Please read this manual thoroughly before operating the device to ensure proper setup and optimal performance.

Figure 1: Tenveo 4K NDI PTZ Camera (Model TEVO-VHD20H4KN)

2. Producte acabatview

2.1 Característiques clau

• Vídeo 4K Ultra HD: Delivers 4K 30fps and 1080P 60fps video with a Sony 1/2.8" CMOS Sensor (8.29MP Effective Pixels).
• Zoom òptic de 20X: High-quality optical zoom for capturing distant subjects with clarity.
• AI Humanoid & Face Auto-Tracking: Advanced deep learning algorithms enable precise, millisecond-level response tracking and autoframing, even if the target is momentarily blocked.
• NDI|HX Support: Enables low-latency, IP-based production workflows for high-quality, frame-accurate video streaming and PTZ control.
• Multiple Video Output Interfaces: Supports USB3.0, HDMI, and LAN/NDI outputs.
• PoE (alimentació per Ethernet): Simplifies installation by providing power and data over a single Ethernet cable (802.3af compliant).
• Professional Live Streaming: Compatible with RTMP, RTSP, SRT protocols for direct streaming to platforms like YouTube, Facebook, and OBS.
• Multi-Camera Production: Supports multi-camera video production and sync capabilities.

Figure 2: Key Features of the Tenveo 4K NDI PTZ Camera

2.2 Què hi ha a la caixa

• Tenveo 4K NDI AI Auto Tracking PTZ Live Streaming Camera (20X Optical Zoom)
• Comandament a distància IR
• Adaptador d'alimentació DC12V
• Cable USB3.0
• Muntatge de paret
• Cargols de muntatge
• Manual d'usuari

3. Configuració

3.1 Opcions de muntatge

The Tenveo 4K NDI PTZ Camera supports various installation methods to suit your environment:

• Ubicació d'escriptori: Place the camera on a flat, stable surface.
• Muntatge a la paret: Use the included wall mount and screws to secure the camera to a wall.
• Muntatge al sostre: The camera can be inverted and mounted to the ceiling. The image can be flipped via remote control or web configuració de la interfície.
• Muntatge del trípode: The camera can be mounted on a standard tripod for portable setups.

Figure 3: Various Installation Methods

3.2 Connectivitat

The camera offers multiple connection options for video output and control:

• USB3.0: Connect directly to a computer for video capture.
• HDMI: Connect to a display, video switcher, or capture card.
• LAN/NDI: Connect to a network for IP streaming, NDI workflows, and IP control. PoE (802.3af) is supported, requiring a PoE switch for power and data over a single cable.
• RS-232/RS-485: For external PTZ joystick controller connections.

Figure 4: Multiple Connection Options

3.3 Passos de configuració inicials

1. Connectar l'alimentació: Connect the DC12V power adapter or use a PoE switch if utilizing Power over Ethernet.
2. Connect Video Output: Choose your preferred video output (USB3.0, HDMI, or LAN) and connect it to your receiving device (computer, display, or network).
3. Network Configuration (for LAN/NDI): If using LAN/NDI, connect the camera to your network. You may need to access the camera's web interface via its IP address to configure network settings and NDI.
4. Encès: Press the power button on the camera or remote control.

Figura 5: Example Setup Diagram

4. Instruccions de funcionament

4.1 Control de panoràmica, inclinació i zoom (PTZ)

The camera features 350° pan and 180° tilt capabilities, along with 20X optical zoom. Control can be achieved via the included IR remote control, a dedicated PTZ joystick controller (sold separately), or the web interfície.

Figure 6: Pan, Tilt, and Zoom Capabilities

4.2 Seguiment automàtic d'IA

The camera's AI auto-tracking function uses deep learning to accurately track human figures and faces. This ensures subjects remain centered in the frame during movement.

• Mode de presentador: Tracks a single designated speaker.
• Autoframing Mode: Automatically adjusts the frame to include all detected participants.
• Uninterrupted Tracking: The camera maintains tracking even if the target is momentarily obscured.

Figure 7: AI Auto-Tracking in Action

4.3 Funcionament del control remot

The IR remote control allows for easy adjustment of camera functions:

• Control PTZ: Use the directional buttons to pan and tilt, and the zoom buttons to adjust magnification.
• Configuració predeterminada: Save and recall up to 10 camera positions and zoom levels.
• AI Tracking/Autoframing: Dedicated buttons for enabling/disabling AI tracking and switching between modes.
• Configuració de la imatge: Adjust brightness, focus, and other image parameters.

4.4 Web Control de la IU

For advanced control and configuration, access the camera's web interfície mitjançant a web browser. Enter the camera's IP address in your browser to access settings for:

• Network settings (IP address, subnet mask, gateway).
• Video encoding parameters (resolution, frame rate, bitrate).
• PTZ control and preset management.
• AI tracking mode selection and fine-tuning.
• Image adjustments (color, exposure, white balance).

4.5 Transmissió en directe

The camera supports various protocols for direct live streaming:

• NDI|HX: For high-quality, low-latency video over IP networks.
• RTMP/RTSP/SRT: Directly stream to platforms like YouTube, Facebook Live, OBS, and other streaming services without additional hardware.

Figure 8: NDI|HX Live Streaming Integration

5. Manteniment

To ensure the longevity and optimal performance of your Tenveo 4K NDI PTZ Camera, follow these maintenance guidelines:

• Neteja: Feu servir un drap suau i sec per netejar el cos de la càmera. Per a l'objectiu, feu servir un drap i una solució especials per a la neteja d'objectius. Eviteu productes de neteja o dissolvents abrasius.
• Medi ambient: Operate and store the camera in a clean, dry environment, away from extreme temperatures, humidity, and direct sunlight.
• Gestió de cables: Assegureu-vos que tots els cables estiguin connectats correctament i que no estiguin sota tensió per evitar danys als ports o cables.
• Actualitzacions de firmware: Periodically check the Tenveo weblloc web per a actualitzacions de firmware per assegurar-vos que la càmera tingui les funcions i millores de rendiment més recents.

6. Solució De Problemes

Si teniu problemes amb la càmera, consulteu els passos habituals següents per a la resolució de problemes:

6.1 Sense poder

• Verify the power adapter is securely connected to both the camera and a working power outlet.
• If using PoE, ensure your PoE switch is powered on and the Ethernet cable is connected correctly.

6.2 Sense sortida de vídeo

• Check all video cables (USB3.0, HDMI, Ethernet) for secure connections.
• Ensure the input source on your display or capture device is correctly selected.
• For LAN/NDI, verify network connectivity and IP address settings.

6.3 PTZ Control Not Responding

• Ensure the IR remote control has fresh batteries and a clear line of sight to the camera's IR receiver.
• If using a joystick controller, check its connection and power.
• Per web UI control, verify network connection to the camera.

6.4 AI Tracking Issues

• Ensure the lighting conditions are adequate for the camera to detect subjects clearly.
• Verify that AI tracking is enabled via the remote control or web interfície.
• Avoid rapid, erratic movements that might exceed the camera's tracking speed.

If problems persist, please contact Tenveo customer support for further assistance.

7. Especificacions

8. Garantia i Suport

Tenveo ofereix una Garantia estàndard de 3 anys for this product. We are committed to providing excellent after-sales service and lifetime technical support. Should you require assistance with setup or encounter any issues, remote assistance can be provided if necessary.

Your purchase is backed by a 30-day no-questions-asked money-back guarantee, ensuring a risk-free experience.

For any questions or support needs, please contact Tenveo customer service. We aim to respond within 12 hours and provide a satisfactory solution.

Correu electrònic de contacte: tenveo_amazon@tenveo.com