Veise VE027 WiFi Smart Lock with IC Cards User Manual

1. Introducció

This manual provides comprehensive instructions for the installation, setup, operation, and maintenance of your Veise VE027 WiFi Smart Lock. Please read this manual thoroughly before installation and use to ensure proper function and safety. The Veise VE027 offers multiple access methods including WiFi remote control, fingerprint, PIN code, IC card, and traditional key access.

Image 1.1: Veise VE027 Smart Lock components including the exterior keypad, interior unit, IC cards, and physical keys.

2. Producte acabatview

2.1 Característiques clau

• Built-in WiFi (2.4GHz): Remote control via KK Home App, real-time status, alerts, user management, access logs.
• Múltiples mètodes de desbloqueig: App (Remote), Fingerprints, PIN Codes, IC Cards, Physical Keys, Alexa, Google Home.
• Multifuncionalitat: Type-C emergency charging port, low-battery alerts, voice feedback, anti-peeping mode, wrong entry limit, backlit keypad, away mode, vacation mode.
• IC Card Integration: 13.56 MHz IC cards for seamless swipe functionality. One card can open multiple locks.
• Seguretat: Military-grade encryption for all access methods.

2.2 Components

Image 2.1: Front and back units of the Veise VE027 Smart Lock, along with included IC cards and physical keys.

Image 2.2: Visual representation of the seven unlock methods: KK Home App, Alexa, Google Home, Fingerprint, PIN Codes, IC Fobs, and Physical Keys.

Imatge 2.3: acabatview of the smart lock's multi-tech engine, highlighting Wi-Fi remote control, Bluetooth local control, 5-in-1 locking, 3 voice setups, Type-C emergency port, and real-time alarm.

3. Guia d'instal·lació

The Veise VE027 Smart Lock is designed for standard deadbolt installations. Ensure your door meets the following specifications:

• Door thickness: Typically 1 3/8" to 2" (35mm to 50mm).
• Backset: 2 3/8" or 2 3/4" (60mm or 70mm).
• Cross bore hole: 2 1/8" (54mm).
• Edge bore hole: 1" (25mm).

3.1 Eines necessàries

• Tornavís de cap Phillips
• Cinta mètrica
• Llapis

3.2 Passos d'instal·lació (generals)

1. Prepara la porta: Ensure the door is properly drilled according to the dimensions above. If replacing an existing deadbolt, remove it.
2. Instal·leu el tancament: Introduïu el pestell a la vora de la porta i fixeu-lo amb cargols. Assegureu-vos que el forrellat estigui orientat en la direcció correcta.
3. Instal·leu el conjunt exterior: Place the exterior keypad assembly onto the door, feeding the cable through the cross bore hole.
4. Instal·leu la placa de muntatge interior: Secure the interior mounting plate to the exterior assembly using screws, ensuring the cable passes through the plate.
5. Connecteu el cable: Connecteu el cable del conjunt exterior al conjunt interior.
6. Instal·leu el conjunt interior: Attach the interior assembly to the mounting plate and secure it with screws.
7. Instal·leu les bateries: Insert 4 AA alkaline batteries (not included) into the battery compartment of the interior assembly. Ensure correct polarity.
8. Prova de funcionament: Manually test the deadbolt mechanism to ensure smooth operation.

For detailed, step-by-step visual instructions, refer to the installation video or diagrams provided with your product packaging.

4. Configuració

4.1 Configuració de l'aplicació KK Home

1. Descarrega l'aplicació: Cerca "KK Home" in your smartphone's app store (iOS or Android) and download it.
2. Crea un compte: Open the app and follow the prompts to create a new user account.
3. Afegeix un dispositiu: Tap the "+" icon or "Add Device" option in the app. Select your Veise VE027 Smart Lock from the list of available devices.
4. Connecteu-vos a WiFi: Follow the in-app instructions to connect your lock to your 2.4GHz WiFi network. This typically involves putting the lock into pairing mode and entering your WiFi credentials.
5. Name Your Lock: Assign a name to your lock for easy identification (e.g., "Front Door Lock").

Image 4.1: The KK Home app interface on a smartphone, showing remote lock/unlock functionality, real-time notifications, user management, scheduled codes, and lock history.

Image 4.2: The Veise VE027 Smart Lock is compatible with multiple apps including KK Home, DD Lock, TT Lock, Smart Life, and Tuya Smart, supporting 13.56 MHz IC cards.

4.2 Adding Access Methods (Users, Fingerprints, PINs, IC Cards)

All access methods are managed through the KK Home App or directly on the lock's keypad.

1. Afegir empremtes dactilars:
       a. In the KK Home App, navigate to the lock's settings and select "Fingerprints."
       b. Follow the on-screen prompts to register a new fingerprint. You will be asked to place your finger on the lock's sensor multiple times for accurate registration.
2. Creating PIN Codes:
       a. In the KK Home App, select "PIN Codes."
       b. Choose the type of PIN code: Permanent, Scheduled, or One-Time.
       c. Enter your desired PIN code (6-10 digits recommended) and confirm.
3. Registering IC Cards:
       a. In the KK Home App, select "IC Cards."
       b. Tap "Add Card" and follow the instructions to present the IC card to the lock's sensor.
       c. Assign a name to the card for identification.
   

   Image 4.3: Included IC cards for convenient tap-to-unlock access.

   

   Image 4.4: Demonstrates the process of swiping an IC card on the smart lock for entry.

   

   Image 4.5: An IC card can be programmed to unlock multiple Veise smart locks, suitable for various doors like side doors, bedrooms, offices, or garages.
4. Voice Control Integration (Alexa/Google Home):
       a. Ensure your Veise VE027 lock is successfully connected to the KK Home App.
       b. Open your Alexa or Google Home app.
       c. Cerca and enable the "KK Home" skill/service.
       d. Link your KK Home account. Your smart lock should now appear as a discoverable device.

5. Instruccions de funcionament

5.1 Desbloqueig de la porta

• Empremta digital: Col·loca el dit registrat al sensor d'empremtes dactilars. El bloqueig es desbloquejarà si es reconeix l'empremta dactilar.
• Codi PIN: Enter your 6-10 digit PIN code on the keypad, then press the '✓' (check) button.
• Targeta IC: Present your registered IC card to the card reader area on the lock.
• Clau física: Introduïu la clau física al forat del pany i gireu-la per desbloquejar-la.
• Aplicació KK Home: Open the app, select your lock, and tap the "Unlock" button.
• Control de veu: Use voice commands through Alexa or Google Home (e.g., "Alexa, unlock the front door"). You may need to provide a voice PIN for security.

5.2 Tancar la porta

• Bloqueig d'un sol toc: Press and hold the '✓' (check) button on the keypad for 2 seconds.
• Bloqueig automàtic: The lock will automatically lock after a set period (configurable in the app).
• Aplicació KK Home: Open the app, select your lock, and tap the "Lock" button.
• Clau física: Turn the physical key to lock the door.

5.3 Modes avançats

• Anti-Peeping Mode: When entering a PIN code, you can input random digits before or after your actual PIN to prevent others from guessing your code. Example: XXX + PIN + XXX.
• Mode fora: Activates enhanced security features, often disabling certain access methods or triggering alarms upon unauthorized attempts.
• Mode de vacances: Temporarily disables all user access except for administrator access, ideal for extended periods away.

6. Manteniment

6.1 Substitució de la bateria

The Veise VE027 Smart Lock requires 4 AA alkaline batteries. When the battery level is low, the lock will provide a low-battery alert through voice feedback and the KK Home App. Replace all four batteries simultaneously with new, high-quality alkaline batteries. Do not mix old and new batteries or different battery types.

6.2 Energia d'emergència

In case of complete battery depletion, the lock features a Type-C emergency charging port located on the exterior unit. Connect a portable power bank via a Type-C cable to temporarily power the lock and gain access.

6.3 Neteja

Clean the lock's exterior surfaces with a soft, dry cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish and electronic components. Keep the fingerprint sensor and keypad free from dirt and moisture for optimal performance.

7. Solució De Problemes

• El pany no respon:
      - Comproveu el nivell de la bateria i substituïu-la si cal.
      - Ensure the lock is properly installed and all cables are connected.
      - Use the emergency Type-C power port if batteries are completely dead.
• Empremta digital no reconeguda:
      - Ensure your finger is clean and dry.
      - Try different angles or re-register your fingerprint in the app.
      - Clean the fingerprint sensor.
• El codi PIN no funciona:
      - Verify the PIN code is correct and active in the app.
      - Ensure you are pressing the '✓' button after entering the code.
      - Check if the lock is in 'wrong entry limit' mode (too many incorrect attempts).
• Problemes de connectivitat de l'aplicació:
      - Ensure your home WiFi network (2.4GHz) is stable.
      - Restart your router and the smart lock.
      - Check if the lock is within range of your WiFi router.
      - Update the KK Home App to the latest version.
• IC card not working:
      - Ensure the IC card is properly registered in the app.
      - Present the card correctly to the sensor area.

7.1 Restabliment de fàbrica

A factory reset will erase all user data and settings, returning the lock to its original state. Refer to the specific instructions provided with your lock or within the KK Home App for the exact factory reset procedure, as it may vary slightly.

8. Especificacions

9. Garantia i Suport

For warranty information, technical support, or further assistance, please refer to the warranty card included with your product or visit the official Veise website. You may also contact Veise customer service directly through the contact information provided in your product packaging or on their weblloc.