1. Introducció
This manual provides essential information for the safe installation, operation, and maintenance of your Stelpro Ultra-Quiet Wall Convector Heater, model ASHC0502WCW. Please read these instructions thoroughly before installation and retain them for future reference. This heater is designed to provide supplemental heat for small indoor spaces.
2. Informació de seguretat
WARNING: Risk of electric shock. Installation must be performed by a qualified electrician in accordance with all national and local electrical codes.
- This heater is designed for hardwired connection only. It is not a plug-in unit.
- Aquesta unitat does not include a built-in thermostat. An external electronic wall thermostat (sold separately) is required for operation. Mechanical thermostats are not compatible.
- Ensure the power supply is disconnected at the circuit breaker before attempting any installation, maintenance, or wiring.
- Do not install the heater near flammable materials, curtains, or furniture. Maintain adequate clearance as specified in installation guidelines.
- Do not insert foreign objects into any ventilation or exhaust opening as this may cause electric shock, fire, or damage to the heater.
- Aquest escalfador està calent quan s'utilitza. Per evitar cremades, no deixeu que la pell nua toqui superfícies calentes.
- Do not use this heater in wet or moist locations unless specifically rated for such environments.
3. Contingut del paquet
Verifiqueu que tots els components siguin presents abans de començar la instal·lació:
- Stelpro Wall Convector Heater Unit (ASHC0502WCW)
- Suport de muntatge
- Installation Hardware (screws, anchors)
- Manual d'instruccions

Imatge 1: Angle frontal view of the Stelpro Ultra-Quiet Wall Convector Heater.
4. Especificacions
| Marca | Stelpro |
| Número de model | ASHC0502WCW |
| Potència de sortida | 500W (at 240V) / 375W (at 208V) |
| Voltage | 240 Volts (also compatible with 208V) |
| Dimensions (P x A x A) | 3.94" de profunditat x 17.31" d'amplada x 17.56" d'alçada (101 mm de profunditat x 440 mm d'amplada x 446 mm d'alçada) |
| Cobertura de calefacció | Fins a 50 peus quadrats |
| Tipus de muntatge | Muntatge de paret |
| Color | Blanc |
| Pes | 11.2 lliures |

Imatge 2: Lateral view of the heater showing its compact dimensions: 17 9/16" H x 17 5/16" W x 3 15/16" D.
5. Configuració i instal·lació
The Stelpro ASHC0502WCW heater is designed for surface-mount wall installation with a concealed bracket for a clean finish. It requires a 240V or 208V hardwired electrical connection and an external electronic wall thermostat.
5.1 Llista de comprovació prèvia a la instal·lació
- Ensure the power supply is OFF at the main circuit breaker.
- Confirm you have an appropriate electronic wall thermostat (not included).
- Gather necessary tools: drill, screwdriver, wire strippers, level, measuring tape.
- Select a suitable wall location, ensuring proper clearances from floors, ceilings, and adjacent walls as per local codes and the heater's specifications.
5.2 Muntatge de l'escalfador
- Traieu amb cura l'escalfador del seu embalatge.
- Detach the mounting bracket from the back of the heater.
- Position the mounting bracket on the wall at the desired height, ensuring it is level. Mark the screw hole locations.
- Drill pilot holes if necessary and secure the mounting bracket to the wall using the provided hardware. Ensure it is firmly attached.
- The heater features a back entry plate with cable clamps per al cablejat.

Image 3: Illustration of the concealed mounting bracket system for secure and discreet installation.
5.3 Connexió elèctrica
IMPORTANT: All wiring must comply with the National Electrical Code (NEC) and local codes. Consult a qualified electrician if you are unsure about any part of the wiring process.
- Route the 240V or 208V electrical supply wires to the heater's junction box located at the back entry plate.
- Connect the heater's wires to the supply wires according to the wiring diagram provided in the full installation guide (refer to the diagram on the heater or in the included manual). Typically, this involves connecting the two hot wires and the ground wire.
- Assegureu totes les connexions amb els connectors de cable adequats.
- Ensure all wiring is neatly tucked into the junction box and the cover is securely fastened.

Image 4: Visual representation of the 240V hardwired connection required for the heater.
5.4 Finalizing Installation
- Carefully hang the heater unit onto the mounted bracket, ensuring it clicks securely into place.
- Install your electronic wall thermostat according to its specific instructions.
- Once the heater and thermostat are fully installed and all connections are secure, restore power at the circuit breaker.

Image 5: The Stelpro convector heater seamlessly installed on a wall in a home office environment.
6. Instruccions de funcionament
Since the Stelpro ASHC0502WCW heater does not have a built-in thermostat, its operation is entirely controlled by the external electronic wall thermostat you have installed.
- Encès: After installation, ensure the circuit breaker supplying power to the heater is in the 'ON' position.
- Control del termòstat: Adjust the desired temperature setting on your electronic wall thermostat. The heater will activate when the room temperature falls below the set point and deactivate when it reaches the set point.
- Funcionament silenciós: This convector heater operates silently, providing natural convection heat without a fan.
7. Manteniment
Regular maintenance ensures optimal performance and longevity of your heater. Always disconnect power at the circuit breaker before performing any maintenance.
- Neteja: Netegeu periòdicament l'exterior de l'escalfador amb un drap suau i sec.amp drap. No utilitzeu productes de neteja abrasius, dissolvents ni ruixeu directament sobre l'escalfador.
- Eliminació de pols: Use a vacuum cleaner with a brush attachment to remove dust from the air intake and discharge grilles. Ensure these areas remain clear for proper airflow.
- Inspecció: Annually inspect the heater for any signs of damage, loose connections, or unusual wear. If any issues are found, contact a qualified electrician or Stelpro support.
8. Solució De Problemes
If your heater is not functioning as expected, consult the following common issues before contacting support.
| Problema | Causa possible | Solució |
|---|---|---|
| L'escalfador no s'encén. | Sense energia a la unitat. Thermostat set too low or off. Connexió de cablejat solta. | Comproveu l'interruptor. Ensure thermostat is set above room temperature and is functioning. Verify wiring connections (power off first). |
| L'escalfador no produeix prou calor. | Heater size inadequate for room. Obstrucció del flux d'aire. Mal funcionament del termòstat. | Ensure heater coverage (50 sq ft) matches room size. Clear any obstructions from intake/discharge grilles. Test or replace thermostat. |
| Unusual odors or sounds. | New unit burn-off (initial use). Acumulació de pols. Problema amb el component intern. | Initial odors are normal and will dissipate. Clean heater as per maintenance section. If persistent or severe, disconnect power and contact support. |
If troubleshooting steps do not resolve the issue, please contact Stelpro customer support or a qualified electrician.
9. Garantia i Suport
Your Stelpro Ultra-Quiet Wall Convector Heater ASHC0502WCW is backed by a comprehensive warranty:
- Garantia limitada d'5 any on the overall unit.
- Garantia de per vida a l'element de calefacció.
- 3 anys de garantia on electronic components.
For warranty claims, technical assistance, or further support, please visit the official Stelpro weblloc web o poseu-vos en contacte amb el seu departament d'atenció al client. Conserveu el comprovant de compra per validar la garantia.
Stelpro Weblloc: www.stelpro.com





