1. Introducció
The Zebra ZQ220 Plus is a versatile mobile thermal printer designed for on-the-go professionals. This portable device offers reliable, high-quality receipt and label printing capabilities, making it suitable for various applications including retail, hospitality, and field services. Featuring Bluetooth 5.0 connectivity and a durable design, the ZQ220 Plus ensures efficient operation in diverse working environments. Its thermal printing technology eliminates the need for ink or toner, simplifying maintenance.
2. Informació de seguretat
- Read all instructions before operating the printer.
- Do not expose the printer to extreme temperatures, direct sunlight, or high humidity.
- Use only Zebra-approved accessories and power sources.
- Avoid dropping the printer or subjecting it to severe impacts.
- Manteniu la impressora allunyada de l'aigua i altres líquids.
- No intenteu desmuntar ni reparar la impressora vosaltres mateixos. Poseu-vos en contacte amb personal de servei qualificat.
3. Contingut del paquet
Verifiqueu que tots els elements siguin presents al paquet:
- Zebra ZQ220 Plus Mobile Thermal Printer
- Bateria recarregable
- Cable de càrrega USB
- Guia d'inici ràpid
- Sample Thermal Paper Roll
4. Producte acabatview
Familiarize yourself with the components of your ZQ220 Plus printer.

Figura 4.1: Frontal View of the ZQ220 Plus Printer
This image displays the front of the ZQ220 Plus printer, highlighting its compact design. The top panel features an LCD display and three control buttons: Power, Settings, and Connectivity. The paper output slot is visible below the control panel.

Figure 4.2: Media Compartment Open
This image shows the printer with its top cover open, providing access to the media compartment. The thermal printhead is visible, along with the spindle for loading paper rolls. This view is essential for understanding how to load printing media.

Figure 4.3: Media Roll Insertion
This image demonstrates the media loading process. The side view with the cover open clearly shows how a roll of thermal paper is placed into the printer's media bay, ensuring correct alignment for printing.
5. Configuració
5.1. Instal·lació de la bateria
- Assegureu-vos que la impressora estigui apagada.
- Locate the battery compartment cover on the back or bottom of the printer.
- Open the cover and insert the rechargeable battery, ensuring the contacts align correctly.
- Tanqueu bé la tapa del compartiment de la bateria.
5.2. Loading Print Media
- Open the media compartment cover (refer to Figure 4.2).
- Place the thermal paper roll into the compartment with the leading edge feeding from the bottom of the roll.
- Pull a small amount of paper past the printhead.
- Close the media compartment cover firmly until it latches.
5.3. Engegada i càrrega inicials
- Connect the USB charging cable to the printer and a power source (e.g., USB wall adapter, vehicle USB port).
- Allow the battery to fully charge before first use. The charging indicator light will show the status.
- Press and hold the Power button until the printer powers on. The LCD display will illuminate.
6. Funcionament de la impressora
6.1. Emparellament Bluetooth
- Ensure the printer is powered on and within range of your host device (smartphone, tablet, etc.).
- On your host device, navigate to the Bluetooth settings and enable Bluetooth.
- Cerca available devices. The printer will appear as 'ZQ220 Plus' or a similar identifier.
- Select the printer from the list to initiate pairing. If prompted, enter the default PIN (usually '0000' or '1234').
- Once paired, the Bluetooth icon on the printer's display will indicate a successful connection.
6.2. Impressió
- Ensure the printer is paired with your host device and has sufficient media loaded.
- Open your printing application (e.g., ZLabel Designer Mobile App for Android or iOS, or other compatible software).
- Select the ZQ220 Plus as your target printer within the application.
- Initiate the print command from your application. The printer will begin printing the document or label.
6.3. Càrrega USB
The ZQ220 Plus supports simple USB charging. Connect the printer to any standard USB power source using the provided USB cable. This allows for convenient charging in vehicles or from portable power banks.
7. Manteniment
7.1. Neteja de la impressora
- Exterior: Netegeu l'exterior de la impressora amb un drap suau i secamp tela. No utilitzeu productes químics aggressivs ni netejadors abrasius.
- Capçal d'impressió: Periodically clean the thermal printhead using a printhead cleaning pen or a cotton swab lightly dampened with isopropyl alcohol. Ensure the printer is off and cool before cleaning. Allow to dry completely before use.
- Rodet de platina: Netegeu el rodet de la placa amb un drap sense borrissol dampened with isopropyl alcohol to remove paper dust or adhesive residue.
7.2. Emmagatzematge
When not in use for extended periods, store the printer in a cool, dry place, away from direct sunlight and extreme temperatures. Remove the battery if storing for several months to prevent discharge or damage.
8. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| La impressora no s'encén | Bateria baixa o esgotada Improperly installed battery | Carregueu la bateria Torneu a instal·lar la bateria correctament |
| Sense sortida d'impressió | No paper loaded El paper s'ha carregat incorrectament Printhead dirty or damaged | Load thermal paper Reload paper correctly Netegeu el capçal d'impressió |
| Poca qualitat d'impressió | Dirty printhead Bateria baixa Tipus de suport incorrecte | Netegeu el capçal d'impressió Carregueu la bateria Ensure correct thermal media is used |
| No es pot connectar mitjançant Bluetooth | Bluetooth no habilitat al dispositiu Printer not in pairing mode Fora de rang | Enable Bluetooth on host device Ensure printer is discoverable Move device closer to printer |
| Printer stops during operation | Bateria baixa Embús de paper Sobreescalfament | Carregueu la bateria Clear any paper jam Allow printer to cool down |
9. Especificacions
| Característica | Especificació |
|---|---|
| Nom del model | ZQ220 PLUS |
| Tecnologia d'impressió | Tèrmica directa |
| Resolució d'impressió | 203 DPI (punts per polzada) |
| Velocitat màxima d'impressió (monocrom) | 20 ppm |
| Supported Media Widths | 80 mm (3.14 in), 76.2 mm (3 in), 58 mm (2.28 in) |
| Connectivitat | Bluetooth 5.0, USB |
| Capacitat de la bateria | 2500 mAh |
| Memòria | 8 MB |
| Classificació de durabilitat | IP54 (resistance to dust and liquids) |
| Dimensions del producte (P x A x A) | 3.15" x 2.25" x 3" |
| Pes de l'article | 4 unces (0.25 lliures) |
| Components inclosos | Printer, Battery, USB Cable |
10. Garantia i Suport
10.1. Informació de la garantia
The Zebra ZQ220 Plus Mobile Thermal Printer comes with a Garantia limitada del fabricant. Please refer to the warranty card included with your product or visit the official Zebra weblloc web per obtenir els termes i condicions detallats sobre la cobertura, la durada i els procediments de reclamació.
10.2. Suport tècnic
For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact Zebra customer support. Contact information can typically be found on the official Zebra weblloc web o a la documentació del producte.





