Catry Group Manuals & User Guides

Catry International Inc., known as Grup Catry, is a California-based manufacturer of premium pet products with over two decades of industry experience. The brand is dedicated to designing high-quality cat furniture, focusing primarily on versatile cat trees, durable scratching posts, and comfortable pet beds. Catry products prioritize stability, pet safety, and stylish designs that seamlessly blend into the modern home while satisfying a cat's natural instincts to climb, scratch, relax, and play.

Providing exceptional customer service is a core mission for Catry Group. They offer comprehensive assembly resources, video guides, and dedicated replacement part options to ensure longevity for their furniture. Dedicated to feline companionship, Catry continually innovates its product lines to create engaging, safe, and comfortable indoor environments designed to cater specifically to pets' needs.

• How do I order replacement parts for my Catry cat tree?

  You can order additional parts and accessories, including replacement scratchers, by visiting www.CatryGroup.com/Collections/Replacements or by contacting Catry customer service directly at CustomerService@CatryGroup.com.

• How do I stabilize my Catry tree and prevent it from wobbling?

  Ensure all screws are fully tightened using the provided Allen wrench, always use the indicated washers, place the tree beside a corner or wall, and use the included stability rope hardware to anchor the tree securely to your wall.

• What is the best way to clean my Catry cat furniture?

  For regular upkeep, use a small handheld vacuum or lint roller. Hand wash removable cushion beds in cold water with mild detergent and air dry in sunlight. For spot cleaning the tree, massage a baking soda paste into stains and gently wipe with distilled white vinegar. Avoid soaking the scratching posts or using citrus-scented cleansers, as cats actively avoid citrus smells.

• Where can I find assembly videos for my Catry product?

  You can scan the QR code found in your physical instruction manual or visit www.CatryGroup.com/pages/assembly-videos-1 for online video guides to walk you through the assembly process.