ENACFIRE Manuals & User Guides

ENACFIRE, owned by Shenzhen LanKe E-commerce Co., Ltd., is an innovative audio accessory brand that manufactures and distributes highly-coveted true wireless earbuds like the E60, E90, and A9. Focused on integrating cutting-edge technology and ergonomic design into daily life, ENACFIRE offers affordable yet premium audio solutions.

Their earbuds frequently feature active noise cancellation (ANC), environmental noise cancellation (ENC) for crystal-clear phone calls, ultra-long battery life, and IPX8 water resistance. These features make ENACFIRE products ideal for active lifestyles, workouts, and everyday commutes, ensuring consumers experience a truly smart audio life.

• How do I pair my ENACFIRE wireless earbuds?

  Take the earbuds out of the charging case. They will power on and pair to each other automatically. Turn on Bluetooth on your device and select the ENACFIRE model from the list.

• How do I reset ENACFIRE earbuds?

  Turn off Bluetooth on your device. Take out both earbuds, touch and hold the power buttons for 8 seconds to turn them off. Follow specific manual instructions to hold the buttons again until the LEDs flash, then place them back in the charging case.

• How do I claim or extend my ENACFIRE warranty?

  You can scan the QR code on the back of the product package or visit enacfire.com/pages/extend-warranty to register your product and extend your warranty up to two years.

• Why is only one ENACFIRE earbud playing sound?

  You may be in Single Mode. To switch back to stereo, try placing both earbuds back into the charging case and taking them out together, or reset the earbuds to clear the previous single-pairing record from your phone's Bluetooth list.

• How can I contact ENACFIRE customer support?

  You can contact ENACFIRE's customer service via email at support@enacfireglobal.com for the US and Canada or moongu@enacfireglobal.com for the UK and EU regions.