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FingerTec Manuals & User Guides

FingerTec is an internationally renowned brand specializing in commercial biometric products for time attendance and door access systems.

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FingerTec is a globally recognized brand offering top-tier biometric time attendance and door access hardware solutions for businesses worldwide. With a comprehensive range of fingerprint, face recognition, and card reader devices, FingerTec combines advanced microprocessors with powerful web and cloud-based systems like TimeTec and AWDMS.

From small setups to enterprise-level access control, FingerTec provides intuitive applications that expand beyond standard biometrics to offer secure and efficient personal identification. Their robust systems are built for accuracy and reliability, integrating seamlessly with their dedicated TCMS V3 data management software to meet the growing security and automation needs of modern commercial industries.

FingerTec manuals

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FingerTec Face ID 6 Quick Start Guide

FingerTec Face ID 6 Quick Start Guide

guia d'inici ràpid
Concise guide for setting up the FingerTec Face ID 6 access control and time attendance terminal, including date/time, enrollment, communication, and software activation.
FingerTec FaceID6 Installation Guide

FingerTec FaceID6 Installation Guide

Guia d'instal·lació
Step-by-step installation guide for the FingerTec FaceID6 Hybrid Face Recognition Access Device, covering location, mounting, wiring, and data communication setup.

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FingerTec support FAQ

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  • Where can I download software or user guides for FingerTec devices?

    User guides and software downloads are available online at https://product.fingertec.com/userguide.php.

  • How do I clean the fingerprint sensor on my FingerTec terminal?

    Clean the fingerprint prism gently using a microfiber cloth or cellophane tape (for silicon-coated prisms). Do not use liquids, abrasive solutions, or household cleaners as they can damage the sensor.

  • How do I activate my FingerTec terminal?

    Every FingerTec terminal comes bundled with a unique license key. To start using it, connect the terminal to the TCMS V3 or Ingress software and perform online activation. For offline activation, email your serial number to support@fingertec.com.

  • What does it mean when the FingerTec terminal says 'Admin Affirm'?

    This voice prompt means that you are not registered as a system administrator and therefore cannot access the device's main menu or configuration settings. Only an administrator can bypass this lock.

  • How do I reset a FingerTec m-Kadex terminal to factory settings?

    If you have an Administrator card, wave it 5 times when the Green LED blinks, wait for the beep and red LED, then wave it once more. If you do not have the card, detach the terminal, release the security tamper button, wait 35 seconds, then push and release the button 3 times.