Glyph Manuals & User Guides

Tecnologies Glyph is prominently known for its robust and reliable digital storage solutions, including high-capacity external hard drives, RAID arrays, and portable SSDs. Designed primarily for creative professionals, video editors, and audio engineers, Glyph products offer high-speed data transfer and secure data redundancy.

Explore our library to find setup guides, troubleshooting manuals, and configuration sheets for your Glyph storage devices.

• How do I change the RAID mode on my Glyph Blackbox PRO RAID?

  Make sure the unit is powered on and connected to your computer. Align the pins on the back of the device to your desired mode (RAID 0, RAID 1, BIG, or CLEAR), then press and hold the 'SET' button for four seconds. The drive will eject from your computer and return in the new set RAID mode. Note that this procedure will erase your stored data.

• What is the Glyph 3-2-1 Warranty?

  Glyph's 3-2-1 warranty policy typically includes a 3-year hardware warranty, a 2-year free basic data recovery attempt, and a 1-year advance replacement policy within the 48 continental US states.

• Does formatting my Glyph drive erase my data?

  Yes, changing the RAID mode or formatting the drive for a different operating system will destroy all data currently on the drive. Always back up important files abans de continuar.

• How do I contact Glyph technical support?

  You can reach Glyph tech support by emailing tech@glyphtech.com or calling 1-800-335-0345 during standard business hours (Monday - Friday, 8:00 AM - 5:00 PM EST).