Widex designs and manufactures industry-leading digital hearing aids and assistive listening devices, devoted to delivering the most natural sound experience possible.
Widex is a global pioneer in hearing aid technology, headquartered in Denmark and founded in 1956. The company specializes in developing advanced digital hearing solutions that prioritize natural sound quality and seamless connectivity. Widex is renowned for its innovative approach to overcoming hearing loss, offering products that integrate cutting-edge audio processing with user-friendly designs.
The Widex product portfolio includes the popular MOMENT and EVOKE hearing aid families, which utilize ZeroDelay technology to reduce processing latency and eliminate artificial sound artifacts. In addition to hearing instruments, Widex produces a range of wireless accessories such as the TV-DEX, COM-DEX, and Sound Assist, enabling users to stream audio directly from televisions and smartphones. Widex is dedicated to giving people with hearing loss the same opportunities for communication and enjoyment of sound as those with normal hearing.
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Restart your hearing aids to put them in pairing mode. Then, press and hold the volume up (+) button and the power/mode button on the Sound Assist simultaneously for 3 seconds until the light indicators glow blue. Keep devices within 1 meter of each other.
A flashing white light means the charger is connected. A solid yellow light indicates the hearing aid is being detected. A flashing green light means the battery is charging (low). A glowing green light means the battery is charging (>40%). A solid green light indicates a full charge.
You can use the Widex SoundConnect USB dongle. Plug it into your PC, restart your hearing aids to enter pairing mode, and press the button on the SoundConnect until it flashes blue to pair.
Regulatory documents and Declarations of Conformity can be found at global.widex.com/doc.