Founded in 1976 by Olympic rowers, Concept2 is a leading manufacturer of high-quality indoor rowing machines, SkiErgs, BikeErgs, and precision racing oars.
Concept2 began in 1976 in the back of a bread truck when Dick and Pete Dreissigacker, fresh from Olympic training, started making composite racing oars. Today, Concept2 oars have become the oar of choice among the world's competitive rowers, continually setting the standard for innovation in the sport.
Beyond their renowned racing oars, Concept2 is globally recognized for designing the standard in indoor fitness equipment. Their critically acclaimed product line includes the heavy-duty RowErg, SkiErg, and BikeErg. Each machine is outfitted with the PM5 Performance Monitor, providing interactive, measurable workout data via Bluetooth and ANT+ connectivity. Engineered for both commercial gyms and home users alike, Concept2 equipment is built to offer athletes reliable performance, unparalleled durability, and rigorous daily workouts.
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You can register your new Concept2 equipment for warranty coverage by visiting concept2.com/support/registration.
You can reach Concept2 support by calling 1-800-245-5676 (US and Canada) or by emailing info@concept2.com. Phone support is available Monday through Friday, 9:30 a.m. to 4:00 p.m. ET.
Detailed warranty information for all Concept2 products, including the RowErg, BikeErg, and SkiErg, can be found online at concept2.com/warranty.
You can update the firmware on your Performance Monitor (PM5) using the free Concept2 Utility software, which is available to download on the Concept2 support weblloc.