LongPlus Manuals & User Guides

LongPlus is a consumer security brand operated by Longse USA Inc., specializing in intelligent video surveillance products for smart homes. The product lineup ranges from 4K PoE security camera systems and wire-free battery-powered cameras to innovative AI bird feeder cameras. LongPlus devices utilize advanced AI recognition to distinguish between people, vehicles, and pets, significantly reducing false alarms.

Designed for ease of use, LongPlus products integrate with the LongPlus mobile app (available on iOS and Android), allowing users to view live streams, receive instant motion alerts, and communicate via two-way audio from anywhere. The brand emphasizes affordable, professional-grade security reachable for the everyday homeowner.

• What app should I use with my LongPlus camera?

  LongPlus cameras are compatible with the 'LongPlus' app, available for download on the Apple App Store and Google Play Store.

• How do I reset my LongPlus security camera?

  Locate the reset button (often near the SD card slot or under a cover), press and hold it for about 3-5 seconds until you hear a prompt tone or the camera restarts.

• Does LongPlus support 5GHz Wi-Fi?

  Most LongPlus wireless cameras support only 2.4GHz Wi-Fi networks and are not compatible with 5GHz bands. Please ensure your router is broadcasting a 2.4GHz signal during setup.

• Com comparteixo la meva càmera amb els membres de la família?

  Open the LongPlus App, go to the camera settings, select 'Share' or 'Camera Sharing', and generate a QR code. Your family member can then scan this code using the LongPlus App on their own device.

• Què he de fer si la càmera no es connecta a la Wi-Fi?

  Ensure you are using a 2.4GHz network, the Wi-Fi password contains no special characters if causing issues, and the camera is placed close to the router during the initial configuration.