Gigastone is a global provider of mobile peripherals and memory solutions, specializing in NAND flash storage, portable power banks, and wireless accessories.
Gigastone Corporation is an international brand known for its expertise in NAND flash memory and mobile peripheral technologies. Founded with a commitment to innovative development and quality, Gigastone integrates software and hardware strategies to create hi-tech, user-friendly products for a global market. The company’s diverse portfolio includes high-performance memory cards, USB flash drives, portable chargers, and wireless audio equipment.
Led by a team with decades of industry experience, Gigastone upholds the ideals of “innovative development, quality first, and customer first.” From their headquarters and regional offices, they provide reliable storage and power solutions designed to enhance the mobile experience for consumers worldwide.
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You can contact Gigastone customer support via email at service@gigastone.com or by calling their US office at (949) 450-2900. An online contact form is also available on their official weblloc.
Most Gigastone products, such as power banks and audio devices, come with a limited 12-month warranty from the date of original purchase. Valid proof of purchase is required for warranty service.
First, ensure your device supports the capacity of the card (e.g., SDXC). Try formatting the card on a computer to exFAT or FAT32, depending on your device requirements. If issues persist, contact support.
Feature support varies by model. Refer to your specific user manual (e.g., for model QP-10200B) to confirm if pass-through charging or simultaneous device charging is supported.