Williams AV designs and manufactures professional assistive communication technology, including hearing assistance, interpretation, and wireless audio solutions.
Williams AV is a leading designer and manufacturer of professional audio-visual communication technology, headquartered in Eden Prairie, Minnesota. The company specializes in assistive listening systems, wireless audio communication, digital interpretation, and intercom systems designed to improve communication and accessibility in public spaces.
Their comprehensive product lineup includes the WaveCAST Wi-Fi streaming systems, Digi-Wave digital spread spectrum wireless systems, and traditional FM and infrared assistive listening devices. With a strong commitment to accessibility and inclusion, Williams AV directly supports those requiring personal hearing solutions and assists venues globally in providing equitable audio experiences.
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You can register your product on the Williams AV warranty and product registration page at williamsav.com/support/warranty-product-registration/.
User manuals and technical documentation can be found under the Support tab on the official Williams AV weblloc.
Connect an Ethernet cable from your local area network or Wi-Fi router to the Ethernet port on the WaveCAST. You can then configure settings by entering the IP address displayed on the transmitter's screen into a web browser on a device connected to the same network.
Ensure your personal device is connected to the same Wi-Fi network as the transmitter. Network security settings, lack of proper router configuration, or bandwidth limitations might prevent the audio stream from connecting properly.
You can contact Williams AV technical support at 1-800-328-6190 or email info@williamsav.com for assistance with repairs and troubleshooting.